Question 1

A task list can be created using a calendar program or PIM program.

Accepted Answer

A) True 
 B)False  True

Question 2

When analyzing how you spend your time

Accepted Answer

A)  look at only the major activities 
B)  review the busy periods but do not be concerned about the slow periods 
C)  determine how well the tasks you complete contribute to meeting your work goals 
D)  all the above 
A)  look at only the major activities 
B)  review the busy periods but do not be concerned about the slow periods 
C)  determine how well the tasks you complete contribute to meeting your work goals 
D)  all the above C

Question 3

To avoid disorganization at work

Accepted Answer

A)  do not group similar tasks together 
B)  prepare a daily plan for your work 
C)  plan complicated jobs before starting them 
D)  both A and B 
E)  both B and C 
A)  do not group similar tasks together 
B)  prepare a daily plan for your work 
C)  plan complicated jobs before starting them 
D)  both A and B 
E)  both B and C E

Question 4

When prioritizing work tasks

Accepted Answer

A)  identify the date by which the task should be completed 
B)  how much time a task will take is not a concern 
C)  determine whether other people will be involved in completing the task 
D)  both A and C 
E)  both B and C 
A)  identify the date by which the task should be completed 
B)  how much time a task will take is not a concern 
C)  determine whether other people will be involved in completing the task 
D)  both A and C 
E)  both B and C

Question 5

Analyzing how you spend your time can increase your effectiveness in managing your work.

Accepted Answer

A) True 
 B)False

Question 6

To avoid eye strain

Accepted Answer

A)  remember to blink your eyes 
B)  face your computer monitor directly in front of the window 
C)  adjust the screen angle so that it is above your eye level 
D)  all of the above 
A)  remember to blink your eyes 
B)  face your computer monitor directly in front of the window 
C)  adjust the screen angle so that it is above your eye level 
D)  all of the above

Question 7

Work simplification is the study of the effects of the work environment on the health of workers.

Accepted Answer

A) True 
 B)False

Question 8

Talking on the telephone is always a time-waster.

Accepted Answer

A) True 
 B)False

Question 9

A time log is a written record of what you do and how much time is used.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following should be considered when analyzing workflow?

Accepted Answer

A)  Group and complete similar tasks together. 
B)  Keep tasks separate to maximize your efficiency. 
C)  Enlist the help of others when you have an important deadline to meet. 
D)  both A and C 
A)  Group and complete similar tasks together. 
B)  Keep tasks separate to maximize your efficiency. 
C)  Enlist the help of others when you have an important deadline to meet. 
D)  both A and C

Question 11

Which of the following information will you need to schedule an appointment?

Accepted Answer

A)  the name and telephone number of the individual requesting the appointment 
B)  the date, time, and approximate length of the appointment 
C)  the location and purpose of the meeting 
D)  all the above 
A)  the name and telephone number of the individual requesting the appointment 
B)  the date, time, and approximate length of the appointment 
C)  the location and purpose of the meeting 
D)  all the above

Question 12

Modular workstations are popular because they are made up of parts that can be put together in various ways.

Accepted Answer

A) True 
 B)False

Question 13

To get dependable service from your equipment, you will need to do preventive maintenance and give your equipment routine care.

Accepted Answer

A) True 
 B)False

Question 14

The process of improving the procedures for getting work done is

Accepted Answer

A)  ergonomics 
B)  work simplification 
C)  procrastination 
D)  prioritizing 
A)  ergonomics 
B)  work simplification 
C)  procrastination 
D)  prioritizing

Question 15

You should arrange your work so that you seldom have to get out of your chair and walk to the copier or to the supply cabinet.

Accepted Answer

A) True 
 B)False

Question 16

When working at a computer

Accepted Answer

A)  good posture is not important since you will be sitting 
B)  you should keep you back straight against the back of your chair 
C)  let your feet dangle from your chair part of the time 
D)  all the above 
A)  good posture is not important since you will be sitting 
B)  you should keep you back straight against the back of your chair 
C)  let your feet dangle from your chair part of the time 
D)  all the above

Question 17

Being disorganized can be a major time-waster.

Accepted Answer

A) True 
 B)False

Question 18

To use supplies properly

Accepted Answer

A)  select the quality of the supply according to the nature and importance of the task 
B)  do not waste time reading product labels 
C)  keep as many supplies as you can in your workstation to avoid trips to the supply closet 
D)  both A and C 
A)  select the quality of the supply according to the nature and importance of the task 
B)  do not waste time reading product labels 
C)  keep as many supplies as you can in your workstation to avoid trips to the supply closet 
D)  both A and C

Question 19

Preventative maintenance includes

Accepted Answer

A)  Learning how to use and care for your equipment properly 
B)  Inspecting and cleaning the equipment regularly 
C)  Reporting problems right away to the appropriate person 
D)  all of the above 
A)  Learning how to use and care for your equipment properly 
B)  Inspecting and cleaning the equipment regularly 
C)  Reporting problems right away to the appropriate person 
D)  all of the above

Question 20

Carpal tunnel syndrome

Accepted Answer

A)  is a repetitive strain injury 
B)  occurs when stress is placed on the hands, wrists, or arms 
C)  can occur while working at the computer keyboard for long periods of time 
D)  all the above 
A)  is a repetitive strain injury 
B)  occurs when stress is placed on the hands, wrists, or arms 
C)  can occur while working at the computer keyboard for long periods of time 
D)  all the above

A task list can be created using a calendar program or PIM program.

When analyzing how you spend your time

To avoid disorganization at work

When prioritizing work tasks

Analyzing how you spend your time can increase your effectiveness in managing your work.

To avoid eye strain

Work simplification is the study of the effects of the work environment on the health of workers.

Talking on the telephone is always a time-waster.

A time log is a written record of what you do and how much time is used.

Which of the following should be considered when analyzing workflow?

Which of the following information will you need to schedule an appointment?

Modular workstations are popular because they are made up of parts that can be put together in various ways.

To get dependable service from your equipment, you will need to do preventive maintenance and give your equipment routine care.

The process of improving the procedures for getting work done is

You should arrange your work so that you seldom have to get out of your chair and walk to the copier or to the supply cabinet.

When working at a computer

Being disorganized can be a major time-waster.

To use supplies properly

Preventative maintenance includes

Carpal tunnel syndrome

The Office Environment

Office Competencies

Managing Information to Enhance Productivity

Communicating in Written Form

Communicating Orally

Telephone Communications

Banking and Payroll

Financial Reports and Procedures

Meetings and Travel

Records Management

Processing Mail

Planning and Advancing Your Career

Ongoing Processional Development

Compilation of Business and Office Management

Filters

Exam 9: Time and Workstation Management

A task list can be created using a calendar program or PIM program.

When analyzing how you spend your time

To avoid disorganization at work

When prioritizing work tasks

Analyzing how you spend your time can increase your effectiveness in managing your work.

To avoid eye strain

Work simplification is the study of the effects of the work environment on the health of workers.

Talking on the telephone is always a time-waster.

A time log is a written record of what you do and how much time is used.

Which of the following should be considered when analyzing workflow?

Which of the following information will you need to schedule an appointment?

Modular workstations are popular because they are made up of parts that can be put together in various ways.

To get dependable service from your equipment, you will need to do preventive maintenance and give your equipment routine care.

The process of improving the procedures for getting work done is

You should arrange your work so that you seldom have to get out of your chair and walk to the copier or to the supply cabinet.

When working at a computer

Being disorganized can be a major time-waster.

To use supplies properly

Preventative maintenance includes

Carpal tunnel syndrome

The Office Environment

Office Competencies

Managing Information to Enhance Productivity

Communicating in Written Form

Communicating Orally

Telephone Communications

Banking and Payroll

Financial Reports and Procedures

Meetings and Travel

Records Management

Processing Mail

Planning and Advancing Your Career

Ongoing Processional Development

Compilation of Business and Office Management

Filters