Question 1

To prevent unnecessary strain on the arms and wrists, the height of the desktop should not allow your elbows to be parallel to the computer keyboard and floor.

Accepted Answer

A) True 
 B)False

Question 2

When you work alone at the office after regular hours

Accepted Answer

A)  work near a phone and keep emergency telephone numbers handy 
B)  lock all doors to your work area 
C)  get to know the cleaning staff and when to expect them 
D)  all the above 
A)  work near a phone and keep emergency telephone numbers handy 
B)  lock all doors to your work area 
C)  get to know the cleaning staff and when to expect them 
D)  all the above

Question 3

Security measures used by businesses

Accepted Answer

A)  typically control outsider access to parts of the building 
B)  do not control employee access to parts of the building 
C)  may include badges read by proximity readers for employees 
D)  both A and C 
E)  both B and C 
A)  typically control outsider access to parts of the building 
B)  do not control employee access to parts of the building 
C)  may include badges read by proximity readers for employees 
D)  both A and C 
E)  both B and C

Question 4

If you are responsible for keeping a manual calendar for others

Accepted Answer

A)  Provide a listing of appointments at the beginning of the day 
B)  Show the appointments for the day in the order in which they are received. 
C)  Write the appointment information in pen because it is more professional 
D)  both A and C 
A)  Provide a listing of appointments at the beginning of the day 
B)  Show the appointments for the day in the order in which they are received. 
C)  Write the appointment information in pen because it is more professional 
D)  both A and C

Question 5

Wellness programs

Accepted Answer

A)  help promote a healthy lifestyle 
B)  increase medical expenses 
C)  Increase work time lost due to illness 
D)  both A and C 
A)  help promote a healthy lifestyle 
B)  increase medical expenses 
C)  Increase work time lost due to illness 
D)  both A and C

Question 6

Protect yourself from upset workers by

Accepted Answer

A)  avoiding verbal arguments 
B)  staying at your desk if you feel threatened 
C)  Reporting any unusual behavior to company security 
D)  both A and C 
A)  avoiding verbal arguments 
B)  staying at your desk if you feel threatened 
C)  Reporting any unusual behavior to company security 
D)  both A and C

Question 7

Manual reminder systems include

Accepted Answer

A)  desk calendars and personal planners 
B)  desk calendars but not day planners 
C)  personal information management programs 
D)  both A and C 
A)  desk calendars and personal planners 
B)  desk calendars but not day planners 
C)  personal information management programs 
D)  both A and C

Question 8

Unplanned questions from coworkers that relate to your work are time-wasters.

Accepted Answer

A) True 
 B)False

Question 9

Having many items on your desktop may look cluttered, but this arrangement makes finding items easy.

Accepted Answer

A) True 
 B)False

Question 10

When making appointments

Accepted Answer

A)  it is a good idea to schedule overlapping appointments since meetings often run short 
B)  confirm the time with your manager if you make appointments for him or her 
C)  do not keep the previous year's appointment data because it requires too much storage space 
D)  both A and B 
A)  it is a good idea to schedule overlapping appointments since meetings often run short 
B)  confirm the time with your manager if you make appointments for him or her 
C)  do not keep the previous year's appointment data because it requires too much storage space 
D)  both A and B

Question 11

You should use the same type of paper for all printing tasks to avoid spending time selecting paper for each job.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following statements is true about setting priorities?

Accepted Answer

A)  Your priorities are your own and do not need to be discussed with coworkers or supervisors. 
B)  Priorities must consider how much time a task will require. 
C)  Due dates are not considered when setting priorities. 
D)  both A and C 
A)  Your priorities are your own and do not need to be discussed with coworkers or supervisors. 
B)  Priorities must consider how much time a task will require. 
C)  Due dates are not considered when setting priorities. 
D)  both A and C

Question 13

Lighting provided by overhead light fixtures for the entire work area is called

Accepted Answer

A)  task lighting 
B)  ambient lighting 
C)  indirect lighting 
D)  direct lighting 
A)  task lighting 
B)  ambient lighting 
C)  indirect lighting 
D)  direct lighting

Question 14

Which of the following is a common time-waster at work?

Accepted Answer

A)  unnecessary telephone conversations 
B)  excessive socializing 
C)  ineffective communication 
D)  all the above 
A)  unnecessary telephone conversations 
B)  excessive socializing 
C)  ineffective communication 
D)  all the above

Question 15

Applying safety practices at your workstation will help prevent accidents and injuries.

Accepted Answer

A) True 
 B)False

Question 16

To improve safety at work

Accepted Answer

A)  do not keep emergency numbers posted by your telephone 
B)  know which employees have completed first aid training and are qualified to help in an emergency 
C)  do not waste time learning fire exits routes as someone will escort you in case of a fire 
D)  both B and C 
A)  do not keep emergency numbers posted by your telephone 
B)  know which employees have completed first aid training and are qualified to help in an emergency 
C)  do not waste time learning fire exits routes as someone will escort you in case of a fire 
D)  both B and C

Question 17

Match between columns
                        Premises: Study to determine parts, qualities, operations, or relationships
Put off or delay intentionally
Rank in order of importance or urgency
Arranged by date
A distraction that stops you from doing an activity
Happening again after an interval or periodically
An electrical outlet that controls sharp increases in electricity
The study of the effects of the work environment on the health of workers
Activities designed to promote good physical and mental health
Managing your actions in relation to time
The physical area in which a person performs a job
Departure or flight

Accepted Answer

The Answer of surge supressor and workstation and wellness program is...

Question 18

Smartphones usually come with programs for storing contact data but not for scheduling appointments.

Accepted Answer

A) True 
 B)False

To prevent unnecessary strain on the arms and wrists, the height of the desktop should not allow your elbows to be parallel to the computer keyboard and floor.

When you work alone at the office after regular hours

Security measures used by businesses

If you are responsible for keeping a manual calendar for others

Wellness programs

Protect yourself from upset workers by

Manual reminder systems include

Unplanned questions from coworkers that relate to your work are time-wasters.

Having many items on your desktop may look cluttered, but this arrangement makes finding items easy.

When making appointments

You should use the same type of paper for all printing tasks to avoid spending time selecting paper for each job.

Which of the following statements is true about setting priorities?

Lighting provided by overhead light fixtures for the entire work area is called

Which of the following is a common time-waster at work?

Applying safety practices at your workstation will help prevent accidents and injuries.

To improve safety at work

Smartphones usually come with programs for storing contact data but not for scheduling appointments.

The Office Environment

Office Competencies

Managing Information to Enhance Productivity

Communicating in Written Form

Communicating Orally

Telephone Communications

Banking and Payroll

Financial Reports and Procedures

Meetings and Travel

Records Management

Processing Mail

Planning and Advancing Your Career

Ongoing Processional Development

Compilation of Business and Office Management

Filters

Exam 9: Time and Workstation Management

To prevent unnecessary strain on the arms and wrists, the height of the desktop should not allow your elbows to be parallel to the computer keyboard and floor.

When you work alone at the office after regular hours

Security measures used by businesses

If you are responsible for keeping a manual calendar for others

Wellness programs

Protect yourself from upset workers by

Manual reminder systems include

Unplanned questions from coworkers that relate to your work are time-wasters.

Having many items on your desktop may look cluttered, but this arrangement makes finding items easy.

When making appointments

You should use the same type of paper for all printing tasks to avoid spending time selecting paper for each job.

Which of the following statements is true about setting priorities?

Lighting provided by overhead light fixtures for the entire work area is called

Which of the following is a common time-waster at work?

Applying safety practices at your workstation will help prevent accidents and injuries.

To improve safety at work

Smartphones usually come with programs for storing contact data but not for scheduling appointments.

The Office Environment

Office Competencies

Managing Information to Enhance Productivity

Communicating in Written Form

Communicating Orally

Telephone Communications

Banking and Payroll

Financial Reports and Procedures

Meetings and Travel

Records Management

Processing Mail

Planning and Advancing Your Career

Ongoing Processional Development

Compilation of Business and Office Management

Filters