Exam 1: Managers and Management

What is the difference between efficiency and effectiveness?

Josh is a middle manager in the engineering department at a power plant. Which of the following competency is least important in his position?

Application of Mintzberg's Roles to Size of Organization John is the CEO of a large manufacturing firm that produces construction equipment. George is the owner and operator of a small business that produces one of the key engine components for John's manufacturing firm. Both are managers; however, George has noticed some differences between his activities and the activities John performs. George spends much of his time in outwardly directed activities such as meeting with customers and potential investors. John seems to spend more of his time on activities that are directed internally, such as allocating resources to appropriate departments. George wonders what accounts for this difference, and he goes to a management consultant for input. -The most important role played by John will be which of the following?

Mintzberg grouped the ten managerial roles into three primary headings. Which of the following is not one of these headings?

A manager who has a reputation for being open and honest and understands how to motivate employees and customers is said to have good ____________skills.

As managers move up the organization, they do less

As managers move up the organization, they do more