Exam 1: Managers and Management

Many business school professors make use of the case method of teaching in which students are asked to solve various types of business problems. Which managerial skills are most likely to be developed using this teaching method?

Organizations that are more efficient are effective.

The leading component of management includes directing and coordinating people.

Ann is the CEO of a large manufacturing plant. She has spent her day trying to ensure that the light bulbs coming off the assembly line light 99.4% of the time. She has spent her day performing the management process of

Which of the following is not true about operatives?

Application of Mintzberg's Management Roles Suzanne was amazed. She had just spent the day with the CEO of a major manufacturing firm through a "Visit with a Manager Program" developed by the college she attends. She was exhausted and wondered how the CEO managed the hectic pace. Suzanne was amazed by the number of "hats" that the CEO was wearing throughout the day. The day had started with a general manager's meeting where, the latest news concerning the competition had been announced by the CEO. Then Suzanne and the CEO had spent an hour completing a report to be given the following day to the board of directors. Lunch, where Suzanne had hoped to have time to ask questions, was an informal meeting with a group of suppliers who were concerned about their increasing costs. As soon as they had returned to the office, the CEO received a message of a fire in one of the major warehouses. They were immediately off to the location to assess the damage. Then that evening, there was a formal dinner sponsored by the local Chamber of Commerce, which the CEO had invited Suzanne to attend. Suzanne had declined, because she was exhausted. -The General Manager's meeting was most likely a result of the following management function:

Compare and contrast Mintzberg's managerial roles.

Discuss the relative importance of the managerial roles in small and large businesses.

Becky has joined an organization that promotes the discussion of current management topics. The majority of the managers in North Carolina belong to the organization. Which managerial skill is Becky addressing?

Managers with this skill tend to be better at getting resources for their groups and appear to receive higher evaluation and get more promotions. What is it?

In an organization, ____________translate(s)into goal attainment.

Effectiveness means doing the task right and refers to the relationship between inputs and outputs.

Managers in both small and large organizations perform essentially the same activities; only ____________and the____________ is/are different.

Defining goals, establishing an overall strategy, and developing a comprehensive hierarchy of plans is known as which of the following processes of management?

Application of Management Skills Shawna had spent the day "tagging" her uncle. He is the CEO of a large firm that manufactures cereal and related products. Shawna was a management major at a local college, and one of her class assignments was to interview a business manager. When she approached her uncle about the assignment, he told her that he felt she would get a better feel for management if she would "shadow" him for a day. So, over fall break, she had spent the day with him. He had spent his day dealing with a variety of issues. The first agenda item for the day had been a meeting with the division manager who was having difficulties meeting his target amount due to his inability to motivate his employees. Then it had been off to the assembly line floor to inspect a new procedure for filling cereal boxes. Lunch had been with a group of local CEOs where everything from the new hiring laws to the latest economic reports had been discussed. After lunch, Shawna had sat in on a meeting where the five- year strategic plan for the company was being evaluated. All in all, it had been a day full of information Shawna could use for her class assignment. -Inspecting the new procedure for filling cereal boxes is an example of which of the following competencies?

The universality of management concept typically applies to all except which of the following countries?

Explain the first three basic competencies found in the Management Charter Initiative Competencies.

Which of the following roles is categorized as a decisional role?

According to Mintzberg, which management role includes entrepreneur, disturbance handler, resource allocator, and negotiator?

Martin is the physician who heads the Critical Care Unit at Mercy Hospital, the most important roles that he performs are probably ____________roles.