Exam 1: Managers and Management

Describe the Mintzberg's Figurehead and Spokesperson roles. Are they related?

Small businesses employ over 75% of the private workforce.

The primary distinction between operatives and managers is that operatives have employees who report directly to them.

Mintzberg concluded that managers perform 10 interrelated activities that relate to decision making, using information and interpersonal relationships.

Describe three levels of management and explain the major responsibilities at each level.

First- line supervisors are responsible for directing the day- to- day activities of operative employees.

While there may be differences in degree and emphasis of functions, the same management functions apply to owners of small businesses as to the CEO of major corporations.

An organization must contain all except which of the following characteristics?

Doing a job in a way that achieves results without wasting any resources is referred to as being____________ .

John Challenger is the plant manager for Edison Fuse Company in Greenville, North Carolina. Based on his job title he is most likely a ____________.

____________is not an example of a title of a middle manager.

Which of the following is not one of the values of studying management described in chapter 1?

Katz developed four critical skills that managers must possess. Which of the following is not one of those four skills?

Briefly describe the four skills that successful managers must possess.

The Associate Dean is responsible for preparing the schedule of classes for next semester. She schedules each faculty member's classes at appropriate times as part of her role as "negotiator."

John is the CEO of a major hospital. He has spent his day planning the schedules of employees for the next month. He had to ensure that there was a registered nurse on every shift. He spent his day

Determining the tasks to be accomplished, how the tasks are to be grouped, and who is responsible for the various tasks is known as which of the following processes of management?

A systematic arrangement of people brought together to accomplish some specific purpose is an organization.

Jerry Bickford is the CFO at Montana Mutual Saving Bank. According to research studies, which management activities are likely to take up the greatest amount of time?

Compare and contrast the three levels of management.