Exam 1: Managers and Management

Research has identified six sets of behaviors that explain more than 50% of a manager's effectiveness. Which of the following is not one of these six sets of behavior?

George is representing his company at the local Chamber of Commerce Annual Business Recognition luncheon. He is performing which managerial role?

Katz found that all of the following are critical management skills except .

On average, American CEO salaries are more than ____________ times as much as the average employee.

Which of the following is not a managerial role identified in Mintzberg's Model?

Operatives tend to be more highly paid than managers; therefore, many organizations willingly offer extremely lucrative compensation packages to get and keep good operatives.

Small businesses account for ____________of all non- farm businesses in the United States.

There is a universally accepted model of a successful manager.

It's easier to be effective if one ignores efficiency.

The most recent approach to defining the manager's job focuses on____________ , a cluster of related knowledge, skills, and attitudes related to effective managerial performance.

The importance of managerial roles varies depending on the____________ .

Jose is involved with discussions among employees, management, and the union to which his employees belong. They are discussing wage issues. Management is interested in keeping the wages at minimum wage. The employees/union want $.50 plus minimum wage. Jose is performing which managerial role?

The management charter initiative (MCI)is based on an analysis of management activities and focuses on

Philosophy can help us understand the concepts of conflict and power.

Compared to the manager of a large organization, a small business manager is more likely to be a(n)

The greatest number and concentration of managers in most organizations can be found at the____________ level.

An organization can be efficient and yet not effective.

The goal of Dempsey's Dumpsters is to provide trash services to the city of Apex, whose motto is "The peak of good living." The customers are satisfied with the level of service, but costs at Dempsey's Dumpsters are double that of their competition. Dempsey's is

The four processes of management are completely independent and should be treated as separate activities.

Developing an organization's structure may include creating rules and regulations, giving some members supervisory control over other members, or____________ .