Question 1

A manager is someone who

Accepted Answer

A) actually performs the service or produces the product. 
B) sets the goals of the organization. 
C) works anonymously behind the scenes. 
D) supervises the work of others. 
A) actually performs the service or produces the product. 
B) sets the goals of the organization. 
C) works anonymously behind the scenes. 
D) supervises the work of others.

Question 2

Gabe Adams is a production supervisor for Waste Management Corp.; in his job, he makes the right decisions and is able to implement them. We refer to Gabe as a(n)____________manager.

Accepted Answer

A) resource maximizing 
B) effective 
C) efficient 
D) competent 
A) resource maximizing 
B) effective 
C) efficient 
D) competent

Question 3

When we classify managers according to their level in the organization they are described as ____________.

Accepted Answer

A) top managers, middle managers and supervisors 
B) high level and lower level managers 
C) general managers and administrative managers 
D) functional, staff and line managers 
A) top managers, middle managers and supervisors 
B) high level and lower level managers 
C) general managers and administrative managers 
D) functional, staff and line managers

Question 4

Annie's Pies produces cakes and pies that come in 207 different flavors that are shipped across the USA. Each week, 3 or 4 new flavors are added. Annie's produces high quality cakes and pies using the best ingredients, it wastes little, and few employees work overtime because the business operates

Accepted Answer

A) reliably. 
B) flexibly. 
C) effectively. 
D) efficiently. 
A) reliably. 
B) flexibly. 
C) effectively. 
D) efficiently.

Question 5

When the CEO of a large retail store chain decided to sell off or close some of the locations that were not profitable, he was performing the management function referred to as____________ .

Accepted Answer

A) leading 
B) organizing 
C) controlling 
D) planning 
A) leading 
B) organizing 
C) controlling 
D) planning

Question 6

Managers in not- for- profit organizations, as opposed to profit- seeking organizations, do not face a(n)____________test for performance.

Accepted Answer

A) employee accountability 
B) management by objectives 
C) evaluation 
D) profit- maximizing 
A) employee accountability 
B) management by objectives 
C) evaluation 
D) profit- maximizing

Question 7

Managers can be classified in terms of either their level in the organization at which they work and or their area of specialization.

Accepted Answer

A) True 
 B)False

Question 8

Application of Mintzberg's Management Roles
Suzanne was amazed. She had just spent the day with the CEO of a major manufacturing firm through a "Visit with a Manager Program" developed by the college she attends. She was exhausted and wondered how the CEO managed the hectic pace. Suzanne was amazed by the number of "hats" that the CEO was wearing throughout the day. The day had started with a general manager's meeting where, the latest news concerning the competition had been announced by the CEO. Then Suzanne and the CEO had spent an hour completing a report to be given the following day to the board of directors. Lunch, where Suzanne had hoped to have time to ask questions, was an informal meeting with a group of suppliers who were concerned about their increasing costs. As soon as they had returned to the office, the CEO received a message of a fire in one of the major warehouses. They were immediately off to the location to assess the damage. Then that evening, there was a formal dinner sponsored by the local Chamber of Commerce, which the CEO had invited Suzanne to attend. Suzanne had declined, because she was exhausted.
-At the General Manager's Meeting, the budget for new fire alarms sensors were approved along with a program for training all employees in first aid, what role(s)were the General Managers performing at the meeting?

Accepted Answer

A) Resource allocator and negotiator 
B) Disturbance handler and leader 
C) Leader and resource allocator 
D) Disturbance handler and resource allocator 
A) Resource allocator and negotiator 
B) Disturbance handler and leader 
C) Leader and resource allocator 
D) Disturbance handler and resource allocator

Question 9

Application of Mintzberg's Management Roles
Suzanne was amazed. She had just spent the day with the CEO of a major manufacturing firm through a "Visit with a Manager Program" developed by the college she attends. She was exhausted and wondered how the CEO managed the hectic pace. Suzanne was amazed by the number of "hats" that the CEO was wearing throughout the day. The day had started with a general manager's meeting where, the latest news concerning the competition had been announced by the CEO. Then Suzanne and the CEO had spent an hour completing a report to be given the following day to the board of directors. Lunch, where Suzanne had hoped to have time to ask questions, was an informal meeting with a group of suppliers who were concerned about their increasing costs. As soon as they had returned to the office, the CEO received a message of a fire in one of the major warehouses. They were immediately off to the location to assess the damage. Then that evening, there was a formal dinner sponsored by the local Chamber of Commerce, which the CEO had invited Suzanne to attend. Suzanne had declined, because she was exhausted.
-When the General Managers meet annually to approve the business unit strategies and new acquisitions, they are performing the____________ role.

Accepted Answer

A) planner 
B) entrepreneur 
C) disturbance handler 
D) leader 
A) planner 
B) entrepreneur 
C) disturbance handler 
D) leader

Question 10

Application of Mintzberg's Management Roles
Suzanne was amazed. She had just spent the day with the CEO of a major manufacturing firm through a "Visit with a Manager Program" developed by the college she attends. She was exhausted and wondered how the CEO managed the hectic pace. Suzanne was amazed by the number of "hats" that the CEO was wearing throughout the day. The day had started with a general manager's meeting where, the latest news concerning the competition had been announced by the CEO. Then Suzanne and the CEO had spent an hour completing a report to be given the following day to the board of directors. Lunch, where Suzanne had hoped to have time to ask questions, was an informal meeting with a group of suppliers who were concerned about their increasing costs. As soon as they had returned to the office, the CEO received a message of a fire in one of the major warehouses. They were immediately off to the location to assess the damage. Then that evening, there was a formal dinner sponsored by the local Chamber of Commerce, which the CEO had invited Suzanne to attend. Suzanne had declined, because she was exhausted.
-When the CEO was speaking at the manager's meeting, which of the following roles was being performed?

Accepted Answer

A) entrepreneur 
B) disseminator 
C) resource allocator 
D) figurehead 
A) entrepreneur 
B) disseminator 
C) resource allocator 
D) figurehead

Question 11

Middle managers spend more time on leading than on any of the other management functions.

Accepted Answer

A) True 
 B)False

Question 12

Top managers spend a larger percentage of their time organizing compared to first- level and middle managers.

Accepted Answer

A) True 
 B)False

Question 13

Angelo is well known for his skills in using the advanced programming software of the engineering field. In fact, it was his specialized knowledge that led to his promotion as manager. Which managerial skill is Angelo demonstrating?

Accepted Answer

A) political 
B) interpersonal 
C) technical 
D) conceptual 
A) political 
B) interpersonal 
C) technical 
D) conceptual

Question 14

Profit acts as an unambiguous measure of the effectiveness of a business organization.

Accepted Answer

A) True 
 B)False

Question 15

Application of Management Skills
Shawna had spent the day "tagging" her uncle. He is the CEO of a large firm that manufactures cereal and related products. Shawna was a management major at a local college, and one of her class assignments was to interview a business manager. When she approached her uncle about the assignment, he told her that he felt she would get a better feel for management if she would "shadow" him for a day. So, over fall break, she had spent the day with him. He had spent his day dealing with a variety of issues. The first agenda item for the day had been a meeting with the division manager who was having difficulties meeting his target amount due to his inability to motivate his employees. Then it had been off to the assembly line floor to inspect a new procedure for filling cereal boxes. Lunch had been with a group of local CEOs where everything from the new hiring laws to the latest economic reports had been discussed. After lunch, Shawna had sat in on a meeting where the
five- year strategic plan for the company was being evaluated. All in all, it had been a day full of information Shawna could use for her class assignment.
-The five- year meeting for setting a strategic plan requires management to have specific skills in all of the following areas except which of the following?

Accepted Answer

A) organizing and coordinating 
B) technical skills 
C) handling information 
D) controlling the organization's environment and its resources 
A) organizing and coordinating 
B) technical skills 
C) handling information 
D) controlling the organization's environment and its resources

Question 16

The organizing component encompasses defining an organization's goals, establishing overall strategy, and developing plans to integrate and coordinate activities.

Accepted Answer

A) True 
 B)False

Question 17

Psychology courses are relevant to managers in terms of understanding motivation, leadership, and trust.

Accepted Answer

A) True 
 B)False

Question 18

Defining goals and setting objectives is part of the organizing function of management.

Accepted Answer

A) True 
 B)False

Question 19

Conceptual skills relate to a manager's ability to

Accepted Answer

A) solve detailed problems in groups. 
B) take a strategic view of how the part of the organization function. 
C) correctly evaluate organizational problems. 
D) understand and interact effectively with others in the organization. 
A) solve detailed problems in groups. 
B) take a strategic view of how the part of the organization function. 
C) correctly evaluate organizational problems. 
D) understand and interact effectively with others in the organization.

Question 20

The average cash compensation in 2001 for 727 of the top executives at the 363 largest publicly held United States corporations was over

Accepted Answer

A) $2,000,000. 
B) $2,800,000. 
C) $100,000. 
D) $1,000,000. 
A) $2,000,000. 
B) $2,800,000. 
C) $100,000. 
D) $1,000,000.

A manager is someone who

Gabe Adams is a production supervisor for Waste Management Corp.; in his job, he makes the right decisions and is able to implement them. We refer to Gabe as a(n)____________manager.

When we classify managers according to their level in the organization they are described as ____________.

Annie's Pies produces cakes and pies that come in 207 different flavors that are shipped across the USA. Each week, 3 or 4 new flavors are added. Annie's produces high quality cakes and pies using the best ingredients, it wastes little, and few employees work overtime because the business operates

When the CEO of a large retail store chain decided to sell off or close some of the locations that were not profitable, he was performing the management function referred to as____________ .

Managers in not- for- profit organizations, as opposed to profit- seeking organizations, do not face a(n)____________test for performance.

Managers can be classified in terms of either their level in the organization at which they work and or their area of specialization.

Middle managers spend more time on leading than on any of the other management functions.

Top managers spend a larger percentage of their time organizing compared to first- level and middle managers.

Angelo is well known for his skills in using the advanced programming software of the engineering field. In fact, it was his specialized knowledge that led to his promotion as manager. Which managerial skill is Angelo demonstrating?

Profit acts as an unambiguous measure of the effectiveness of a business organization.

The organizing component encompasses defining an organization's goals, establishing overall strategy, and developing plans to integrate and coordinate activities.

Psychology courses are relevant to managers in terms of understanding motivation, leadership, and trust.

Defining goals and setting objectives is part of the organizing function of management.

Conceptual skills relate to a manager's ability to

The average cash compensation in 2001 for 727 of the top executives at the 363 largest publicly held United States corporations was over

The Management Environment

Foundations of Planning

Foundations of Decision Making

Basic Organization Designs

Staffing and Human Resource Management

Managing Change, Stress, and Innovation

Foundations of Individual and Group Behavior

Understanding Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Interpersonal Skills

Foundations of Control

Operations Management

Filters

Exam 1: Managers and Management

A manager is someone who

Gabe Adams is a production supervisor for Waste Management Corp.; in his job, he makes the right decisions and is able to implement them. We refer to Gabe as a(n)____________manager.

When we classify managers according to their level in the organization they are described as ____________.

Annie's Pies produces cakes and pies that come in 207 different flavors that are shipped across the USA. Each week, 3 or 4 new flavors are added. Annie's produces high quality cakes and pies using the best ingredients, it wastes little, and few employees work overtime because the business operates

When the CEO of a large retail store chain decided to sell off or close some of the locations that were not profitable, he was performing the management function referred to as____________ .

Managers in not- for- profit organizations, as opposed to profit- seeking organizations, do not face a(n)____________test for performance.

Managers can be classified in terms of either their level in the organization at which they work and or their area of specialization.

Middle managers spend more time on leading than on any of the other management functions.

Top managers spend a larger percentage of their time organizing compared to first- level and middle managers.

Angelo is well known for his skills in using the advanced programming software of the engineering field. In fact, it was his specialized knowledge that led to his promotion as manager. Which managerial skill is Angelo demonstrating?

Profit acts as an unambiguous measure of the effectiveness of a business organization.

The organizing component encompasses defining an organization's goals, establishing overall strategy, and developing plans to integrate and coordinate activities.

Psychology courses are relevant to managers in terms of understanding motivation, leadership, and trust.

Defining goals and setting objectives is part of the organizing function of management.

Conceptual skills relate to a manager's ability to

The average cash compensation in 2001 for 727 of the top executives at the 363 largest publicly held United States corporations was over

The Management Environment

Foundations of Planning

Foundations of Decision Making

Basic Organization Designs

Staffing and Human Resource Management

Managing Change, Stress, and Innovation

Foundations of Individual and Group Behavior

Understanding Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Interpersonal Skills

Foundations of Control

Operations Management

Filters