Exam 1: Managers and Management

Which of the following roles is most important for managers in small firms?

Operatives direct the activities of other people in the organization.

____________courses help managers gain a better understanding of motivation, leadership, trust, employee selection, performance appraisals, and training techniques.

Almost everything managers do requires them to

A universally accepted model of what a successful manager looks like would be described as____________ .

The skill that centers on a manager's ability to work with, understand, and motivate other people is known as ____________ skill.

Since you cannot measure the "bottom- line" in non- profit organizations, managers do not need to focus on the financial aspects of their operations.

Research has identified six sets of behavior that explain a bit more than 50% of a manager's effectiveness. What are these six behaviors?

The ability to build networks and power bases that increase one's power in the organization is referred to as____________ .

Application of Mintzberg's Roles to Size of Organization John is the CEO of a large manufacturing firm that produces construction equipment. George is the owner and operator of a small business that produces one of the key engine components for John's manufacturing firm. Both are managers; however, George has noticed some differences between his activities and the activities John performs. George spends much of his time in outwardly directed activities such as meeting with customers and potential investors. John seems to spend more of his time on activities that are directed internally, such as allocating resources to appropriate departments. George wonders what accounts for this difference, and he goes to a management consultant for input. -The consultant informs George that the most important role of a small business manager is which of the following?

Application of Mintzberg's Roles to Size of Organization John is the CEO of a large manufacturing firm that produces construction equipment. George is the owner and operator of a small business that produces one of the key engine components for John's manufacturing firm. Both are managers; however, George has noticed some differences between his activities and the activities John performs. George spends much of his time in outwardly directed activities such as meeting with customers and potential investors. John seems to spend more of his time on activities that are directed internally, such as allocating resources to appropriate departments. George wonders what accounts for this difference, and he goes to a management consultant for input. -The consultant tells George that the major difference between managers of large organizations and small business owners is which of the following?

To be effective, an organization must have clearly defined sets of goals and objectives.

Studies that have compared managerial practices between countries have generally supported the universality of management concepts.

All of the following are included in the four components of the management process except

Application of Mintzberg's Roles to Size of Organization John is the CEO of a large manufacturing firm that produces construction equipment. George is the owner and operator of a small business that produces one of the key engine components for John's manufacturing firm. Both are managers; however, George has noticed some differences between his activities and the activities John performs. George spends much of his time in outwardly directed activities such as meeting with customers and potential investors. John seems to spend more of his time on activities that are directed internally, such as allocating resources to appropriate departments. George wonders what accounts for this difference, and he goes to a management consultant for input. -The least important role of the manager of a large organization is which of the following?

Monitoring budgets, costs, performance and improvement are part of the management process known as controlling.

All of the following are primary management functions except .

____________are responsible for carrying out the decisions and objectives that are developed by middle level managers.

According to the author, small businesses will account for____________ of new job growth in the next decade.

Middle managers set goals and objectives and make decisions about the direction of the organization that affect everyone in the organization.