Exam 11: The Project Team

After struggling through the ____ stage, the project team moves into the norming stage of development.

In the ____ phase of team development, the project team has accepted its operating environment.

The ____ approach emphasizes the search for areas of agreement within the conflict and minimizes the value of addressing differences.

Team members should make derogatory or insensitive remarks or engage in behavior that demeans the dignity of others.

Although the project manager is ultimately responsible for the success of a project, each member of the project team shares in that responsibility.

Socialization among team members supports

In the ____ stage of team development, members start to apply their skills to work on their assigned tasks, and work begins to progress slowly.

A punitive process should be established for individuals to report any actions by others that they think is unethical.

In the ____ approach, the project team members place high value on both the outcome and the relationship between the individuals.

The project manager should ____ for smaller projects.

Diversity is about acknowledging, understanding, and valuing differences and creating a work environment where

In the ____ approach, conflict is viewed as a win-lose situation.

___ involves the transition from individual to team member.

In the ____ stage of team development, individuals do a lot of questioning in the forming stage: What is our purpose? Who are the other team members? What are they like?

In the ____ approach, individuals in conflict retreat from the situation to avoid an actual or potential disagreement.

Employees who participate in ethics training are more likely to engage in unethical behavior.

It is important for team members or the project manager to communicate information to the customer.

If the problem has not been solved, the problem-solving team needs to go back to earlier steps to see what else could be causing the problem.

One of the first things that a project manager must do is to

Brainstorming is a technique used in problem solving in which all members of a group contribute spontaneous ideas.