Question 1

Well paid individuals have been found to be trivially more satisfied with their jobs than relatively poorly paid individuals.

Accepted Answer

A) True 
 B)False

Question 2

A pleasurable or positive emotional state resulting from the appraisal of one's job or job experiences reflects:

Accepted Answer

A)  job involvement. 
B)  job satisfaction. 
C)  loyalty. 
D)  job morale. 
A)  job involvement. 
B)  job satisfaction. 
C)  loyalty. 
D)  job morale.

Question 3

What aspects of one's existence and environment shape attitudes?

Accepted Answer

Two major influences on attitudes are di

Question 4

Match the following:
-Central Route

Accepted Answer

A) A good feeling about one's job and work 
B) An instrument using a five-point scale for measuring job satisfaction 
C) An employee's intention to remain as an organizational member because of a strong desire to do so 
D) A source characteristic of a message 
E) Involves direct cognitive processing of a message's content 
A) A good feeling about one's job and work 
B) An instrument using a five-point scale for measuring job satisfaction 
C) An employee's intention to remain as an organizational member because of a strong desire to do so 
D) A source characteristic of a message 
E) Involves direct cognitive processing of a message's content

Question 5

Behavior that is considered above and beyond the call of duty on behalf of the organization is known as organizational citizenship behavior.

Accepted Answer

A) True 
 B)False

Question 6

What elements need to be present in order for one's influence attempt to be successful?

Accepted Answer

The person trying to influence and chang

Question 7

Cognitive dissonance is a state of tension produced when an individual experiences conflict between attitudes and behavior.

Accepted Answer

A) True 
 B)False

Question 8

Assume you are a supervisor who strongly endorses keeping an open line of communication with your employees. You always keep your office door open, and you instruct your secretary to not screen phone calls from employees. These conditions include:

Accepted Answer

A)  attitude specificity. 
B)  cognitive dissonance. 
C)  little connection between attitudes and appropriate behavior. 
D)  non-compliance with social constraints. 
A)  attitude specificity. 
B)  cognitive dissonance. 
C)  little connection between attitudes and appropriate behavior. 
D)  non-compliance with social constraints.

Question 9

Asking an employee whether he or she would use a new computer software package is an attempt to determine:

Accepted Answer

A)  affect. 
B)  cognition. 
C)  the emotional component of attitude. 
D)  behavioral intention. 
A)  affect. 
B)  cognition. 
C)  the emotional component of attitude. 
D)  behavioral intention.

Question 10

Attitudes are an important factor in organizational behavior because:

Accepted Answer

A)  they are not measurable. 
B)  they are responsible only for the negative behavior of employees at work. 
C)  they are closely linked to behavior. 
D)  they can be measured only by observation. 
A)  they are not measurable. 
B)  they are responsible only for the negative behavior of employees at work. 
C)  they are closely linked to behavior. 
D)  they can be measured only by observation.

Question 11

Briefly explain the ABC model and provide an example of each model element.

Accepted Answer

The ABC model represents the nature of a

Question 12

Match the following:
-Job satisfaction

Accepted Answer

A) A good feeling about one's job and work 
B) An instrument using a five-point scale for measuring job satisfaction 
C) An employee's intention to remain as an organizational member because of a strong desire to do so 
D) A source characteristic of a message 
E) Involves direct cognitive processing of a message's content 
A) A good feeling about one's job and work 
B) An instrument using a five-point scale for measuring job satisfaction 
C) An employee's intention to remain as an organizational member because of a strong desire to do so 
D) A source characteristic of a message 
E) Involves direct cognitive processing of a message's content

Question 13

The type of dissatisfaction that most often causes employee absenteeism is dissatisfaction with the work itself.

Accepted Answer

A) True 
 B)False

Question 14

The characteristics of individuals affect job satisfaction.

Accepted Answer

A) True 
 B)False

Question 15

Discrete and fairly short-lived feelings with a specific, known cause defines .

Accepted Answer

A)  emotions 
B)  moods 
C)  attitudes 
D)  emotional contagion 
A)  emotions 
B)  moods 
C)  attitudes 
D)  emotional contagion

Question 16

Which of the following work values is LEAST relevant to individuals?

Accepted Answer

A)  Honesty 
B)  Fairness 
C)  Concern for others 
D)  Professionalism 
A)  Honesty 
B)  Fairness 
C)  Concern for others 
D)  Professionalism

Question 17

Match the following:
-Ethical dilemma

Accepted Answer

A) Behavior consistent with one's personal values and those of society 
B) An example of unethical behavior 
C) The study of moral values and moral behavior 
D) A highly valued outcome 
E) Choosing between two or more equally desirable or undesirable options 
A) Behavior consistent with one's personal values and those of society 
B) An example of unethical behavior 
C) The study of moral values and moral behavior 
D) A highly valued outcome 
E) Choosing between two or more equally desirable or undesirable options

Question 18

Match the following:
-Cognitive dissonance

Accepted Answer

A) The emotional component of an attitude 
B) Reflects a person's perceptions and beliefs 
C) A conflict between attitudes and behavior 
D) Acquisition of attitudes through observing others 
E) An object or person that is a powerful influence on attitudes 
A) The emotional component of an attitude 
B) Reflects a person's perceptions and beliefs 
C) A conflict between attitudes and behavior 
D) Acquisition of attitudes through observing others 
E) An object or person that is a powerful influence on attitudes

Question 19

If an individual from a country holds a negative attitude toward women in management because of a cultural belief system, but does not reflect behavior consistent with that attitude in a group, the link between the attitude-behavior is probably weak because:

Accepted Answer

A)  the measurement timing is poor. 
B)  of social constraints. 
C)  the individual is a low self-monitor. 
D)  of low attitude relevance. 
A)  the measurement timing is poor. 
B)  of social constraints. 
C)  the individual is a low self-monitor. 
D)  of low attitude relevance.

Question 20

When an employee remains with a firm because he or she faces significant exit barriers, this can be characterized as:

Accepted Answer

A)  organizational citizenship. 
B)  withdrawal syndrome. 
C)  continuance commitment. 
D)  dysfunctional attachment. 
A)  organizational citizenship. 
B)  withdrawal syndrome. 
C)  continuance commitment. 
D)  dysfunctional attachment.

Well paid individuals have been found to be trivially more satisfied with their jobs than relatively poorly paid individuals.

A pleasurable or positive emotional state resulting from the appraisal of one's job or job experiences reflects:

What aspects of one's existence and environment shape attitudes?

Match the following: -Central Route

Behavior that is considered above and beyond the call of duty on behalf of the organization is known as organizational citizenship behavior.

What elements need to be present in order for one's influence attempt to be successful?

Cognitive dissonance is a state of tension produced when an individual experiences conflict between attitudes and behavior.

Assume you are a supervisor who strongly endorses keeping an open line of communication with your employees. You always keep your office door open, and you instruct your secretary to not screen phone calls from employees. These conditions include:

Asking an employee whether he or she would use a new computer software package is an attempt to determine:

Attitudes are an important factor in organizational behavior because:

Briefly explain the ABC model and provide an example of each model element.

Match the following: -Job satisfaction

The type of dissatisfaction that most often causes employee absenteeism is dissatisfaction with the work itself.

The characteristics of individuals affect job satisfaction.

Discrete and fairly short-lived feelings with a specific, known cause defines .

Which of the following work values is LEAST relevant to individuals?

Match the following: -Ethical dilemma

Match the following: -Cognitive dissonance

If an individual from a country holds a negative attitude toward women in management because of a cultural belief system, but does not reflect behavior consistent with that attitude in a group, the link between the attitude-behavior is probably weak because:

When an employee remains with a firm because he or she faces significant exit barriers, this can be characterized as:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 4: Attitudes, Emotions, and Ethics

Well paid individuals have been found to be trivially more satisfied with their jobs than relatively poorly paid individuals.

A pleasurable or positive emotional state resulting from the appraisal of one's job or job experiences reflects:

What aspects of one's existence and environment shape attitudes?

Match the following: -Central Route

Behavior that is considered above and beyond the call of duty on behalf of the organization is known as organizational citizenship behavior.

What elements need to be present in order for one's influence attempt to be successful?

Cognitive dissonance is a state of tension produced when an individual experiences conflict between attitudes and behavior.

Assume you are a supervisor who strongly endorses keeping an open line of communication with your employees. You always keep your office door open, and you instruct your secretary to not screen phone calls from employees. These conditions include:

Asking an employee whether he or she would use a new computer software package is an attempt to determine:

Attitudes are an important factor in organizational behavior because:

Briefly explain the ABC model and provide an example of each model element.

Match the following: -Job satisfaction

The type of dissatisfaction that most often causes employee absenteeism is dissatisfaction with the work itself.

The characteristics of individuals affect job satisfaction.

Discrete and fairly short-lived feelings with a specific, known cause defines .

Which of the following work values is LEAST relevant to individuals?

Match the following: -Ethical dilemma

Match the following: -Cognitive dissonance

If an individual from a country holds a negative attitude toward women in management because of a cultural belief system, but does not reflect behavior consistent with that attitude in a group, the link between the attitude-behavior is probably weak because:

When an employee remains with a firm because he or she faces significant exit barriers, this can be characterized as:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters