Question 1

Frederick Taylor's scientific management advanced the idea that:

Accepted Answer

A)  unfulfilled needs acted as motivation. 
B)  the relationship of management and labor should be one of cooperation rather than conflict. 
C)  money was not a motivator. 
D)  self-interest and economic gain are motivators for the owners of production and not the employees of owners. 
A)  unfulfilled needs acted as motivation. 
B)  the relationship of management and labor should be one of cooperation rather than conflict. 
C)  money was not a motivator. 
D)  self-interest and economic gain are motivators for the owners of production and not the employees of owners.

Question 2

When an employee's knowledge and skills match job task demands, an acceptable individual-organizational match
will take place.

Accepted Answer

A) True 
 B)False

Question 3

Match the following:
-Hygiene factors

Accepted Answer

A) A projective test used extensively by David McClelland 
B) Desire to accomplish goals and perform at high level 
C) Desire to dominate others 
D) Company policy and working conditions in the two-factor theory 
E) Interest in being around others and developing meaningful relationships 
A) A projective test used extensively by David McClelland 
B) Desire to accomplish goals and perform at high level 
C) Desire to dominate others 
D) Company policy and working conditions in the two-factor theory 
E) Interest in being around others and developing meaningful relationships

Question 4

Match the following:
-Self-esteem

Accepted Answer

A) Basic needs for food and water 
B) The assumption that people naturally resist change 
C) Fulfillment of potential 
D) Feeling of self-worth 
E) Assumptions of how to manage individuals who are motivated by higher-order needs 
A) Basic needs for food and water 
B) The assumption that people naturally resist change 
C) Fulfillment of potential 
D) Feeling of self-worth 
E) Assumptions of how to manage individuals who are motivated by higher-order needs

Question 5

Match the following:
-Need for power

Accepted Answer

A) A projective test used extensively by David McClelland 
B) Desire to accomplish goals and perform at high level 
C) Desire to dominate others 
D) Company policy and working conditions in the two-factor theory 
E) Interest in being around others and developing meaningful relationships 
A) A projective test used extensively by David McClelland 
B) Desire to accomplish goals and perform at high level 
C) Desire to dominate others 
D) Company policy and working conditions in the two-factor theory 
E) Interest in being around others and developing meaningful relationships

Question 6

Maslow's hierarchy of needs model begins with needs and ends with needs.

Accepted Answer

A)  security; social 
B)  achievement; security 
C)  esteem; affiliation 
D)  physiological; self-actualization 
A)  security; social 
B)  achievement; security 
C)  esteem; affiliation 
D)  physiological; self-actualization

Question 7

The importance and value placed on a reward in expectancy theory is known as:

Accepted Answer

A)  need. 
B)  instrumentality. 
C)  likelihood. 
D)  valence. 
A)  need. 
B)  instrumentality. 
C)  likelihood. 
D)  valence.

Question 8

Match the following:
-Expectancy

Accepted Answer

A) The likelihood that one's efforts will lead to performance 
B) A person's feeling of fairness 
C) Importance and value of an outcome 
D) The belief that performance is linked to rewards 
E) Helps understand an individual's altruistic, fair, and equitable behavior 
A) The likelihood that one's efforts will lead to performance 
B) A person's feeling of fairness 
C) Importance and value of an outcome 
D) The belief that performance is linked to rewards 
E) Helps understand an individual's altruistic, fair, and equitable behavior

Question 9

Expectancy theory assumes that an individual is rational and acts as a minicomputer, calculating probabilities and values.

Accepted Answer

A) True 
 B)False

Question 10

Needs of workers are similar across cultures.

Accepted Answer

A) True 
 B)False

Question 11

Company status is a contribution made by an organization in the individual-organizational exchange relationship.

Accepted Answer

A) True 
 B)False

Question 12

Alderfer's growth need category corresponds to Maslow's:

Accepted Answer

A)  interpersonal love needs. 
B)  safety and security needs. 
C)  social needs. 
D)  self-esteem and self-actualization needs. 
A)  interpersonal love needs. 
B)  safety and security needs. 
C)  social needs. 
D)  self-esteem and self-actualization needs.

Question 13

Persons who have a strong desire to influence others are high in the:

Accepted Answer

A)  need for achievement. 
B)  need for affiliation. 
C)  need for safety. 
D)  need for power. 
A)  need for achievement. 
B)  need for affiliation. 
C)  need for safety. 
D)  need for power.

Question 14

Which of the following would NOT be considered a valid criticism of Herzberg's two-factor theory?

Accepted Answer

A)  Data have not been provided that support a clear separation of hygiene and motivator factors. 
B)  There is an absence of individual differences in the theory. 
C)  Hygiene factors are more important in determining satisfaction or dissatisfaction on the job. 
D)  Most of the supporting data for the model has come from Herzberg's students using the critical incident technique. 
A)  Data have not been provided that support a clear separation of hygiene and motivator factors. 
B)  There is an absence of individual differences in the theory. 
C)  Hygiene factors are more important in determining satisfaction or dissatisfaction on the job. 
D)  Most of the supporting data for the model has come from Herzberg's students using the critical incident technique.

Frederick Taylor's scientific management advanced the idea that:

When an employee's knowledge and skills match job task demands, an acceptable individual-organizational match will take place.

Match the following: -Hygiene factors

Match the following: -Self-esteem

Match the following: -Need for power

Maslow's hierarchy of needs model begins with needs and ends with needs.

The importance and value placed on a reward in expectancy theory is known as:

Match the following: -Expectancy

Expectancy theory assumes that an individual is rational and acts as a minicomputer, calculating probabilities and values.

Needs of workers are similar across cultures.

Company status is a contribution made by an organization in the individual-organizational exchange relationship.

Alderfer's growth need category corresponds to Maslow's:

Persons who have a strong desire to influence others are high in the:

Which of the following would NOT be considered a valid criticism of Herzberg's two-factor theory?

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 5: Motivation at Work

Frederick Taylor's scientific management advanced the idea that:

When an employee's knowledge and skills match job task demands, an acceptable individual-organizational match will take place.

Match the following: -Hygiene factors

Match the following: -Self-esteem

Match the following: -Need for power

Maslow's hierarchy of needs model begins with needs and ends with needs.

The importance and value placed on a reward in expectancy theory is known as:

Match the following: -Expectancy

Expectancy theory assumes that an individual is rational and acts as a minicomputer, calculating probabilities and values.

Needs of workers are similar across cultures.

Company status is a contribution made by an organization in the individual-organizational exchange relationship.

Alderfer's growth need category corresponds to Maslow's:

Persons who have a strong desire to influence others are high in the:

Which of the following would NOT be considered a valid criticism of Herzberg's two-factor theory?

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters