Question 1

Eustress most accurately reflects:

Accepted Answer

A)  the notion that each individual is responsible for managing acceptable levels of stress. 
B)  that each individual has different levels of stress that he or she can effectively manage. 
C)  the positive side of stress that is healthy and normal. 
D)  the negative side of stress that leads to ill health. 
A)  the notion that each individual is responsible for managing acceptable levels of stress. 
B)  that each individual has different levels of stress that he or she can effectively manage. 
C)  the positive side of stress that is healthy and normal. 
D)  the negative side of stress that leads to ill health.

Question 2

Match the following:
-Equity

Accepted Answer

A) The likelihood that one's efforts will lead to performance 
B) A person's feeling of fairness 
C) Importance and value of an outcome 
D) The belief that performance is linked to rewards 
E) Helps understand an individual's altruistic, fair, and equitable behavior 
A) The likelihood that one's efforts will lead to performance 
B) A person's feeling of fairness 
C) Importance and value of an outcome 
D) The belief that performance is linked to rewards 
E) Helps understand an individual's altruistic, fair, and equitable behavior

Question 3

The basic motivational assumption within Taylor's scientific management is the same as within Adam Smith's political economic notions which holds that:

Accepted Answer

A)  both intrinsic and extrinsic factors influence motivation. 
B)  ungratified needs motivate behavior. 
C)  individuals are largely motivated by power, affiliation, and achievement. 
D)  people are motivated by self-interest and economic gain. 
A)  both intrinsic and extrinsic factors influence motivation. 
B)  ungratified needs motivate behavior. 
C)  individuals are largely motivated by power, affiliation, and achievement. 
D)  people are motivated by self-interest and economic gain.

Question 4

Maslow and Herzberg approached the study of motivation somewhat differently, but there were also similarities in their ideas. Compare and contrast their views of motivation.

Accepted Answer

Maslow's theory of motivation is based o

Question 5

Match the following:
-Theory X assumption

Accepted Answer

A) Basic needs for food and water 
B) The assumption that people naturally resist change 
C) Fulfillment of potential 
D) Feeling of self-worth 
E) Assumptions of how to manage individuals who are motivated by higher-order needs 
A) Basic needs for food and water 
B) The assumption that people naturally resist change 
C) Fulfillment of potential 
D) Feeling of self-worth 
E) Assumptions of how to manage individuals who are motivated by higher-order needs

Question 6

Match the following:
-Self-Interest

Accepted Answer

A) The process of arousing and sustaining goal-directed behavior 
B) Work conditions related to dissatisfaction caused by discomfort or pain 
C) Factors and conditions outside the person that may explain and predict a person's behavior 
D) What is most appropriate and beneficial to an individual 
E) Attributes and characteristics inside an individual that determine behavior 
A) The process of arousing and sustaining goal-directed behavior 
B) Work conditions related to dissatisfaction caused by discomfort or pain 
C) Factors and conditions outside the person that may explain and predict a person's behavior 
D) What is most appropriate and beneficial to an individual 
E) Attributes and characteristics inside an individual that determine behavior

Question 7

To believe that people are motivated by "enlightened" self-interest is consistent with Adam Smith's view on motivation.

Accepted Answer

A) True 
 B)False

Question 8

Maslow's hierarchy of needs model helps to explain that employees are always motivated to satisfy one or more needs but that:

Accepted Answer

A)  a satisfied need is no longer a motivator and employees progress to the next higher order of needs. 
B)  high-order needs are rarely met even in a minimal fashion and play a negligible role in motivating employees. 
C)  lower-order needs are never met and play a minimal role in motivating employees. 
D)  progression to a higher order of needs does not occur. 
A)  a satisfied need is no longer a motivator and employees progress to the next higher order of needs. 
B)  high-order needs are rarely met even in a minimal fashion and play a negligible role in motivating employees. 
C)  lower-order needs are never met and play a minimal role in motivating employees. 
D)  progression to a higher order of needs does not occur.

Question 9

The sets of needs related to the animalistic avoidance of pain and human desire for psychological growth form the basis for:

Accepted Answer

A)  Theory X & Theory Y. 
B)  Maslow's hierarchy of needs. 
C)  McClelland's need theory. 
D)  Herzberg's two-factor theory. 
A)  Theory X & Theory Y. 
B)  Maslow's hierarchy of needs. 
C)  McClelland's need theory. 
D)  Herzberg's two-factor theory.

Question 10

An approach to employee motivation that considers both psychological needs and external incentives is:

Accepted Answer

A)  psychodynamic theory. 
B)  McGregor's Theory X and Theory Y. 
C)  psychological ownership. 
D)  organizational citizenship behavior. 
A)  psychodynamic theory. 
B)  McGregor's Theory X and Theory Y. 
C)  psychological ownership. 
D)  organizational citizenship behavior.

Question 11

Equity theory is a(n) .

Accepted Answer

A)  need approach to motivation. 
B)  external approach to motivation. 
C)  social exchange process approach to motivation. 
D)  critical-incident technique approach to motivation. 
A)  need approach to motivation. 
B)  external approach to motivation. 
C)  social exchange process approach to motivation. 
D)  critical-incident technique approach to motivation.

Question 12

The ERG theory organizes human needs into the categories of existence, relatedness, and growth.

Accepted Answer

A) True 
 B)False

Question 13

Match the following:
-McClelland

Accepted Answer

A) Needs hierarchy theory 
B) Two-factor theory 
C) Expectancy theory 
D) Equity theory 
E) Needs theory 
A) Needs hierarchy theory 
B) Two-factor theory 
C) Expectancy theory 
D) Equity theory 
E) Needs theory

Question 14

Organizations with high levels of employee engagement perform well financially, even in volatile economic times.

Accepted Answer

A) True 
 B)False

Question 15

An employee experiences only distress when confronted with a challenging or difficult work situation.

Accepted Answer

A) True 
 B)False

Question 16

The close linkage of to performance under expectancy theory is crucial for enhancing motivation.

Accepted Answer

A)  knowledge and skill 
B)  rewards 
C)  equity 
D)  satisfaction 
A)  knowledge and skill 
B)  rewards 
C)  equity 
D)  satisfaction

Question 17

Which of the following would be considered a valid conclusion regarding Herzberg's two-factor theory?

Accepted Answer

A)  The presence of motivation factors is not necessarily essential to enhancing employee motivation to excel at work. 
B)  Hygiene factors are of critical value to enhancing motivation. 
C)  The model has adequately addressed individual differences. 
D)  Hygiene factors are important to a certain level but unimportant beyond that threshold. 
A)  The presence of motivation factors is not necessarily essential to enhancing employee motivation to excel at work. 
B)  Hygiene factors are of critical value to enhancing motivation. 
C)  The model has adequately addressed individual differences. 
D)  Hygiene factors are important to a certain level but unimportant beyond that threshold.

Question 18

Managers elicit more intrinsic motivation and engagement from their employees when they support them to make progress in meaningful work.

Accepted Answer

A) True 
 B)False

Question 19

Briefly identify and explain two new ideas of motivation.

Accepted Answer

One new idea centers on eustress, streng

Question 20

Match the following:
-Theory Y assumptions

Accepted Answer

A) Basic needs for food and water 
B) The assumption that people naturally resist change 
C) Fulfillment of potential 
D) Feeling of self-worth 
E) Assumptions of how to manage individuals who are motivated by higher-order needs 
A) Basic needs for food and water 
B) The assumption that people naturally resist change 
C) Fulfillment of potential 
D) Feeling of self-worth 
E) Assumptions of how to manage individuals who are motivated by higher-order needs

Eustress most accurately reflects:

Match the following: -Equity

The basic motivational assumption within Taylor's scientific management is the same as within Adam Smith's political economic notions which holds that:

Maslow and Herzberg approached the study of motivation somewhat differently, but there were also similarities in their ideas. Compare and contrast their views of motivation.

Match the following: -Theory X assumption

Match the following: -Self-Interest

To believe that people are motivated by "enlightened" self-interest is consistent with Adam Smith's view on motivation.

Maslow's hierarchy of needs model helps to explain that employees are always motivated to satisfy one or more needs but that:

The sets of needs related to the animalistic avoidance of pain and human desire for psychological growth form the basis for:

An approach to employee motivation that considers both psychological needs and external incentives is:

Equity theory is a(n) .

The ERG theory organizes human needs into the categories of existence, relatedness, and growth.

Match the following: -McClelland

Organizations with high levels of employee engagement perform well financially, even in volatile economic times.

An employee experiences only distress when confronted with a challenging or difficult work situation.

The close linkage of to performance under expectancy theory is crucial for enhancing motivation.

Which of the following would be considered a valid conclusion regarding Herzberg's two-factor theory?

Managers elicit more intrinsic motivation and engagement from their employees when they support them to make progress in meaningful work.

Briefly identify and explain two new ideas of motivation.

Match the following: -Theory Y assumptions

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

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Exam 5: Motivation at Work

Eustress most accurately reflects:

Match the following: -Equity

The basic motivational assumption within Taylor's scientific management is the same as within Adam Smith's political economic notions which holds that:

Maslow and Herzberg approached the study of motivation somewhat differently, but there were also similarities in their ideas. Compare and contrast their views of motivation.

Match the following: -Theory X assumption

Match the following: -Self-Interest

To believe that people are motivated by "enlightened" self-interest is consistent with Adam Smith's view on motivation.

Maslow's hierarchy of needs model helps to explain that employees are always motivated to satisfy one or more needs but that:

The sets of needs related to the animalistic avoidance of pain and human desire for psychological growth form the basis for:

An approach to employee motivation that considers both psychological needs and external incentives is:

Equity theory is a(n) .

The ERG theory organizes human needs into the categories of existence, relatedness, and growth.

Match the following: -McClelland

Organizations with high levels of employee engagement perform well financially, even in volatile economic times.

An employee experiences only distress when confronted with a challenging or difficult work situation.

The close linkage of to performance under expectancy theory is crucial for enhancing motivation.

Which of the following would be considered a valid conclusion regarding Herzberg's two-factor theory?

Managers elicit more intrinsic motivation and engagement from their employees when they support them to make progress in meaningful work.

Briefly identify and explain two new ideas of motivation.

Match the following: -Theory Y assumptions

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters