Question 1

In expectancy theory,valence is

Accepted Answer

A) the perception that high levels of effort will lead to outcomes of interest like performance. 
B) the perception that performance is related to subsequent outcomes such as rewards. 
C) the anticipated satisfaction that will result from an outcome. 
D) the degree to which people are treated with respect,kindness,and dignity. 
A) the perception that high levels of effort will lead to outcomes of interest like performance. 
B) the perception that performance is related to subsequent outcomes such as rewards. 
C) the anticipated satisfaction that will result from an outcome. 
D) the degree to which people are treated with respect,kindness,and dignity.

Question 2

Marcus eagerly uses his company's tuition reimbursement program for an undergraduate degree.Marcus is fulfilling his ____________ need.

Accepted Answer

The answer of Marcus eagerly uses his company's tuition reimbursement...

Question 3

Chloe and Francois are graphic designers at Highland Lithographics.Both have the same job description.Earlier this month,Chloe found out that Francois makes $12.50 an hour while she makes $11.00.What theory of motivation best explains why Chloe went to her boss to complain about the pay disparity?

Accepted Answer

A) ERG theory 
B) Equity theory 
C) Expectancy theory 
D) Reinforcement theory 
A) ERG theory 
B) Equity theory 
C) Expectancy theory 
D) Reinforcement theory

Question 4

Compare and contrast Maslow's hierarchy of needs to Alderfer's ERG theory.

Accepted Answer

Both Maslow's hierarchy of needs and Ald

Question 5

People perceived as fair recognize that what they believe is fair may differ from what others perceive as fair.

Accepted Answer

A) True 
 B)False

Question 6

General Motors,Ford and Daimler Chrysler are closing numerous factories and laying off thousands of employees.Based on the research on procedural justice,what recommendations could you make to the firms to be fair to those individuals?

Accepted Answer

Again,answers will vary.Some options the

Question 7

To influence instrumentality,make sure rewards are seen as desirable.

Accepted Answer

A) True 
 B)False

Question 8

Michele is being considered for a managerial position at Halliburton.She completes a TAT as part of an assessment center exercise for prospective managers.Facilitators will examine the results carefully for their manager choices knowing that

Accepted Answer

A) individuals high in need for achievement may find it difficult to delegate authority to subordinates. 
B) individuals high in need for affiliation are especially effective at providing critical feedback to employees. 
C) individuals high in need for power have difficulties disciplining poor performers. 
D) individuals high in need for achievement are especially effective at coaching and meeting with subordinates. 
A) individuals high in need for achievement may find it difficult to delegate authority to subordinates. 
B) individuals high in need for affiliation are especially effective at providing critical feedback to employees. 
C) individuals high in need for power have difficulties disciplining poor performers. 
D) individuals high in need for achievement are especially effective at coaching and meeting with subordinates.

Question 9

Expectancy theory's instrumentality dimension refers to the degree to which one believes that effort leads to performance.

Accepted Answer

A) True 
 B)False

Question 10

In equity theory,an individual's ____________ ratio is compared to the same ratio of a referent.

Accepted Answer

The answer of In equity theory,an individual's ____________ ratio is...

Question 11

Name two ways in which managers can influence employees' valence perceptions.

Accepted Answer

First,the manager must make sure the rew

Question 12

You are a trained expert in interpreting the themes of responses to the TAT.You get the following story based on the respondent's viewing the TAT picture in your book: Jacqueline is a recent graduate of The University of Michigan,now employed as a marketing specialist at a Fortune 500 firm.She has just completed her first marketing campaign for the firm.The campaign was a major success.She is looking once more at the plaque the vice president of marketing awarded her to commemorate the campaign's success.Analyze this story to determine the key themes,and then indicate which of McClelland's needs seem most prevalent.Finally,briefly describe what the implications are for managing this employee.

Accepted Answer

Themes: success: Graduate of major resea

Question 13

While negative reinforcement can increase the desired behavior,it also runs the risk of

Accepted Answer

A) creating unexpected outcomes that affect the desired behavior. 
B) creating a pattern of positive behavior. 
C) reversing positive behavior. 
D) alienating the manager. 
A) creating unexpected outcomes that affect the desired behavior. 
B) creating a pattern of positive behavior. 
C) reversing positive behavior. 
D) alienating the manager.

Question 14

Expectancy theory is a need-based theory.

Accepted Answer

A) True 
 B)False

Question 15

To influence instrumentality,managers can

Accepted Answer

A) ensure that the environment facilitates performance. 
B) give employees choice over rewards. 
C) consistently reward high performers. 
D) encourage people to believe their effort makes a difference. 
A) ensure that the environment facilitates performance. 
B) give employees choice over rewards. 
C) consistently reward high performers. 
D) encourage people to believe their effort makes a difference.

Question 16

Antonio feels strongly about satisfying his subordinates' __________needs.Therefore,each time one of his employees does an outstanding job on some project,he calls the entire department together to formally recognize the individual's accomplishment.

Accepted Answer

The answer of Antonio feels strongly about satisfying his subordinates'...

Question 17

Nina is experiencing feelings of inequity;one way she can address the situation is by ____________ her outcomes.

Accepted Answer

The answer of Nina is experiencing feelings of inequity;one way...

Question 18

How would a fixed ratio schedule and a variable ratio schedule be used in a workplace?

Accepted Answer

A fixed ratio schedule is when rewards a

Question 19

When reinforcers follow all examples of positive behavior you are using a ________________ of reinforcement.

Accepted Answer

A) variable ratio 
B) equity ratio 
C) continuous schedule 
D) fixed ratio schedule 
A) variable ratio 
B) equity ratio 
C) continuous schedule 
D) fixed ratio schedule

Question 20

Which of these is NOT included in the textbook as a key to Zappos unique management style?

Accepted Answer

A) Executives don't have offices.Except the lawyers 
B) Customer service representatives are encourage to take their time and build a relationship with the customer. 
C) There's an emphasis on team building and family. 
D) All employees are given stock options after their training program. 
A) Executives don't have offices.Except the lawyers 
B) Customer service representatives are encourage to take their time and build a relationship with the customer. 
C) There's an emphasis on team building and family. 
D) All employees are given stock options after their training program.

In expectancy theory,valence is

Marcus eagerly uses his company's tuition reimbursement program for an undergraduate degree.Marcus is fulfilling his ____________ need.

Chloe and Francois are graphic designers at Highland Lithographics.Both have the same job description.Earlier this month,Chloe found out that Francois makes $12.50 an hour while she makes $11.00.What theory of motivation best explains why Chloe went to her boss to complain about the pay disparity?

Compare and contrast Maslow's hierarchy of needs to Alderfer's ERG theory.

People perceived as fair recognize that what they believe is fair may differ from what others perceive as fair.

General Motors,Ford and Daimler Chrysler are closing numerous factories and laying off thousands of employees.Based on the research on procedural justice,what recommendations could you make to the firms to be fair to those individuals?

To influence instrumentality,make sure rewards are seen as desirable.

Michele is being considered for a managerial position at Halliburton.She completes a TAT as part of an assessment center exercise for prospective managers.Facilitators will examine the results carefully for their manager choices knowing that

Expectancy theory's instrumentality dimension refers to the degree to which one believes that effort leads to performance.

In equity theory,an individual's ____________ ratio is compared to the same ratio of a referent.

Name two ways in which managers can influence employees' valence perceptions.

While negative reinforcement can increase the desired behavior,it also runs the risk of

Expectancy theory is a need-based theory.

To influence instrumentality,managers can

Antonio feels strongly about satisfying his subordinates' __________needs.Therefore,each time one of his employees does an outstanding job on some project,he calls the entire department together to formally recognize the individual's accomplishment.

Nina is experiencing feelings of inequity;one way she can address the situation is by ____________ her outcomes.

How would a fixed ratio schedule and a variable ratio schedule be used in a workplace?

When reinforcers follow all examples of positive behavior you are using a ________________ of reinforcement.

Which of these is NOT included in the textbook as a key to Zappos unique management style?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 5: Theories of Motivation

In expectancy theory,valence is

Marcus eagerly uses his company's tuition reimbursement program for an undergraduate degree.Marcus is fulfilling his ____________ need.

Chloe and Francois are graphic designers at Highland Lithographics.Both have the same job description.Earlier this month,Chloe found out that Francois makes $12.50 an hour while she makes $11.00.What theory of motivation best explains why Chloe went to her boss to complain about the pay disparity?

Compare and contrast Maslow's hierarchy of needs to Alderfer's ERG theory.

People perceived as fair recognize that what they believe is fair may differ from what others perceive as fair.

General Motors,Ford and Daimler Chrysler are closing numerous factories and laying off thousands of employees.Based on the research on procedural justice,what recommendations could you make to the firms to be fair to those individuals?

To influence instrumentality,make sure rewards are seen as desirable.

Michele is being considered for a managerial position at Halliburton.She completes a TAT as part of an assessment center exercise for prospective managers.Facilitators will examine the results carefully for their manager choices knowing that

Expectancy theory's instrumentality dimension refers to the degree to which one believes that effort leads to performance.

In equity theory,an individual's ____________ ratio is compared to the same ratio of a referent.

Name two ways in which managers can influence employees' valence perceptions.

While negative reinforcement can increase the desired behavior,it also runs the risk of

Expectancy theory is a need-based theory.

To influence instrumentality,managers can

Antonio feels strongly about satisfying his subordinates' __________needs.Therefore,each time one of his employees does an outstanding job on some project,he calls the entire department together to formally recognize the individual's accomplishment.

Nina is experiencing feelings of inequity;one way she can address the situation is by ____________ her outcomes.

How would a fixed ratio schedule and a variable ratio schedule be used in a workplace?

When reinforcers follow all examples of positive behavior you are using a ________________ of reinforcement.

Which of these is NOT included in the textbook as a key to Zappos unique management style?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters