Question 1

Name two ways in which managers can influence employees' expectancy perceptions.

Accepted Answer

If employees do not believe they have su

Question 2

In comparing Maslow's hierarchy of needs theory to Alderfer's ERG theory

Accepted Answer

A) ERG theory recognizes more than one need may operate at one time. 
B) Maslow's theory recognizes more than one need may operate at one time. 
C) ERG theory is based upon observations of individuals in clinical settings. 
D) Maslow's theory suggests that individuals who are frustrated in their attempts to satisfy one need may regress to another one. 
A) ERG theory recognizes more than one need may operate at one time. 
B) Maslow's theory recognizes more than one need may operate at one time. 
C) ERG theory is based upon observations of individuals in clinical settings. 
D) Maslow's theory suggests that individuals who are frustrated in their attempts to satisfy one need may regress to another one.

Question 3

Li Cho is participating in a study in which after looking at a picture,she will write a story describing the person in the picture,what that person is doing and why.Li Cho is using a _________________________ to assess motivation themes.

Accepted Answer

Thematic A

Question 4

Which of the following statements is true about the manner in which managers can influence the perceptions of expectancy theory?

Accepted Answer

A) Individuals with an internal locus of control and high self-esteem believe there is little connection between their effort and performance so a great deal of feedback is needed to motivate them. 
B) Regardless of the performance rating given on a performance evaluation,make certain that everyone gets a small raise annually. 
C) Recognize good performance of individuals with cost effective items like coffee mugs and t-shirts. 
D) Conduct employee surveys periodically to ascertain what employees consider to be rewards for performance and integrate that in some manner into the performance evaluation program. 
A) Individuals with an internal locus of control and high self-esteem believe there is little connection between their effort and performance so a great deal of feedback is needed to motivate them. 
B) Regardless of the performance rating given on a performance evaluation,make certain that everyone gets a small raise annually. 
C) Recognize good performance of individuals with cost effective items like coffee mugs and t-shirts. 
D) Conduct employee surveys periodically to ascertain what employees consider to be rewards for performance and integrate that in some manner into the performance evaluation program.

Question 5

Maslow's theory of motivation is criticized because

Accepted Answer

A) research does not support the argument that satisfied needs no longer motivate behavior. 
B) its "frustration-regression" hypothesis has no practical implications for the workplace. 
C) the research methodology employed does not fully account for the attribution of cause to the individual or the situation. 
D) substantial empirical research has indicated little practical application of the theory. 
A) research does not support the argument that satisfied needs no longer motivate behavior. 
B) its "frustration-regression" hypothesis has no practical implications for the workplace. 
C) the research methodology employed does not fully account for the attribution of cause to the individual or the situation. 
D) substantial empirical research has indicated little practical application of the theory.

Question 6

Describe the role of motivation in determining employee performance.

Accepted Answer

Job performance is a function of the int

Question 7

______________ motivation theories see motivation as a rational process.

Accepted Answer

The answer of ______________ motivation theories see motivation as a...

Question 8

Maslow's theory of motivation suggests

Accepted Answer

A) employee needs are ordered. 
B) employee needs are grouped in three categories. 
C) employee needs are divided into motivator and hygiene categories. 
D) employee needs are acquired as the result of life experiences. 
A) employee needs are ordered. 
B) employee needs are grouped in three categories. 
C) employee needs are divided into motivator and hygiene categories. 
D) employee needs are acquired as the result of life experiences.

Question 9

Nejah is reading a report on employee justice perceptions.The article notes which of the following points?

Accepted Answer

A) High levels of justice create higher levels of organizational citizenship behaviors. 
B) High levels of justice create lower levels of employee commitment to the organization. 
C) Low levels of justice create higher levels of customer satisfaction. 
D) High levels of justice lead to support of unionization. 
A) High levels of justice create higher levels of organizational citizenship behaviors. 
B) High levels of justice create lower levels of employee commitment to the organization. 
C) Low levels of justice create higher levels of customer satisfaction. 
D) High levels of justice lead to support of unionization.

Question 10

McClelland designed a method of showing the subject an ambiguous image and having them write a story about it.The name of this method and what it assesses is the

Accepted Answer

A) ERG Theory;hierarchical need 
B) Thematic Apperception Test;dominant need 
C) Two-Factor Theory;hierarchical need 
D) Acquired-Needs Theory;subordinate need 
A) ERG Theory;hierarchical need 
B) Thematic Apperception Test;dominant need 
C) Two-Factor Theory;hierarchical need 
D) Acquired-Needs Theory;subordinate need

Question 11

________________ is a personality trait that explains different reactions to inequity.

Accepted Answer

The answer of ________________ is a personality trait that explains...

Question 12

An example of extinction is

Accepted Answer

A) nagging an employee to call a customer. 
B) suspending an employee for being late three days in a row. 
C) praising an employee for a well written report. 
D) ignoring a coworker who is telling dirty jokes. 
A) nagging an employee to call a customer. 
B) suspending an employee for being late three days in a row. 
C) praising an employee for a well written report. 
D) ignoring a coworker who is telling dirty jokes.

Question 13

In simulations examining whether reinforcement theory explains ethical behavior,researchers found that

Accepted Answer

A) subjects were less likely to cut kickback payments if there was a threat of punishment. 
B) subjects were less likely to continue kickback payments if they made a profit after providing the kickbacks. 
C) the perceived likelihood of punishment is not a major influence of ethical behavior. 
D) the severity of expected punishment was the primary predictor of whether subjects were inclined to behave unethically. 
A) subjects were less likely to cut kickback payments if there was a threat of punishment. 
B) subjects were less likely to continue kickback payments if they made a profit after providing the kickbacks. 
C) the perceived likelihood of punishment is not a major influence of ethical behavior. 
D) the severity of expected punishment was the primary predictor of whether subjects were inclined to behave unethically.

Question 14

One effective way of achieving procedural justice is to allow employees a voice in decision making.

Accepted Answer

A) True 
 B)False

Question 15

Negative reinforcement

Accepted Answer

A) decreases the desired behavior. 
B) decreases the frequency of negative behavior. 
C) increases the desired behavior. 
D) reduces the frequency of undesired behavior. 
A) decreases the desired behavior. 
B) decreases the frequency of negative behavior. 
C) increases the desired behavior. 
D) reduces the frequency of undesired behavior.

Question 16

Ramone feels that he was unfairly passed over for a promotion at his firm.How might he deal with the perceived inequity?

Accepted Answer

A) Have the referent decrease inputs. 
B) Maintain current perceptions of the referent's inputs. 
C) Increase his inputs. 
D) Increase his outcomes. 
A) Have the referent decrease inputs. 
B) Maintain current perceptions of the referent's inputs. 
C) Increase his inputs. 
D) Increase his outcomes.

Question 17

When organizational behavior modification OB Mod is used to examine employee absenteeism,which step looks at why employees are absent?

Accepted Answer

A) Step 5: Evaluate and maintain. 
B) Step 1: Identify behavior to modify. 
C) Step 3: Analyze behavior antecedents and outcomes. 
D) Step 2: Measure the baseline level. 
A) Step 5: Evaluate and maintain. 
B) Step 1: Identify behavior to modify. 
C) Step 3: Analyze behavior antecedents and outcomes. 
D) Step 2: Measure the baseline level.

Question 18

Which of the following need-based theories has received the greatest amount of research support?

Accepted Answer

A) Herzberg's two-factor theory 
B) Maslow's hierarchy of needs 
C) Alderfer's ERG theory 
D) McClelland's acquired needs theory 
A) Herzberg's two-factor theory 
B) Maslow's hierarchy of needs 
C) Alderfer's ERG theory 
D) McClelland's acquired needs theory

Question 19

According to Herzberg,hygiene factors are part of the context of the job.

Accepted Answer

A) True 
 B)False

Question 20

You are the new dean of the college of business administration at a major university.One of the first tasks you have undertaken is a review of the salaries of your non-tenured faculty members.You note that the OB instructor has similar credentials to the marketing instructor,but is paid $5,000 less per year for similar teaching duties.You are also aware that faculty members recently found out salaries of all instructors when the payroll office erroneously sent an email with that information attached.Based on your knowledge of equity theory,what reactions to the inequity might you expect,and how would you address them?

Accepted Answer

Equity theory suggests that two ratios a

Name two ways in which managers can influence employees' expectancy perceptions.

In comparing Maslow's hierarchy of needs theory to Alderfer's ERG theory

Li Cho is participating in a study in which after looking at a picture,she will write a story describing the person in the picture,what that person is doing and why.Li Cho is using a _________________________ to assess motivation themes.

Which of the following statements is true about the manner in which managers can influence the perceptions of expectancy theory?

Maslow's theory of motivation is criticized because

Describe the role of motivation in determining employee performance.

______________ motivation theories see motivation as a rational process.

Maslow's theory of motivation suggests

Nejah is reading a report on employee justice perceptions.The article notes which of the following points?

McClelland designed a method of showing the subject an ambiguous image and having them write a story about it.The name of this method and what it assesses is the

________________ is a personality trait that explains different reactions to inequity.

An example of extinction is

In simulations examining whether reinforcement theory explains ethical behavior,researchers found that

One effective way of achieving procedural justice is to allow employees a voice in decision making.

Negative reinforcement

Ramone feels that he was unfairly passed over for a promotion at his firm.How might he deal with the perceived inequity?

When organizational behavior modification OB Mod is used to examine employee absenteeism,which step looks at why employees are absent?

Which of the following need-based theories has received the greatest amount of research support?

According to Herzberg,hygiene factors are part of the context of the job.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 5: Theories of Motivation

Name two ways in which managers can influence employees' expectancy perceptions.

In comparing Maslow's hierarchy of needs theory to Alderfer's ERG theory

Li Cho is participating in a study in which after looking at a picture,she will write a story describing the person in the picture,what that person is doing and why.Li Cho is using a _________________________ to assess motivation themes.

Which of the following statements is true about the manner in which managers can influence the perceptions of expectancy theory?

Maslow's theory of motivation is criticized because

Describe the role of motivation in determining employee performance.

______________ motivation theories see motivation as a rational process.

Maslow's theory of motivation suggests

Nejah is reading a report on employee justice perceptions.The article notes which of the following points?

McClelland designed a method of showing the subject an ambiguous image and having them write a story about it.The name of this method and what it assesses is the

________________ is a personality trait that explains different reactions to inequity.

An example of extinction is

In simulations examining whether reinforcement theory explains ethical behavior,researchers found that

One effective way of achieving procedural justice is to allow employees a voice in decision making.

Negative reinforcement

Ramone feels that he was unfairly passed over for a promotion at his firm.How might he deal with the perceived inequity?

When organizational behavior modification OB Mod is used to examine employee absenteeism,which step looks at why employees are absent?

Which of the following need-based theories has received the greatest amount of research support?

According to Herzberg,hygiene factors are part of the context of the job.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters