Question 1

Predictors of _______________ include how we are treated at work,personality,positive work attitudes and age of the employee.

Accepted Answer

citizenship behaviors

Question 2

Which of the following statements is true?

Accepted Answer

A) There is an exceptionally strong correlation between attitudes and behavior such that attitudes will almost perfectly predict behavior. 
B) Intention to behave and actual behavior are almost always the same. 
C) Attitude provides clues to behavior,but situational factors also impact behavior. 
D) Attitude is weakly related to intention to behave and actual behavior. 
A) There is an exceptionally strong correlation between attitudes and behavior such that attitudes will almost perfectly predict behavior. 
B) Intention to behave and actual behavior are almost always the same. 
C) Attitude provides clues to behavior,but situational factors also impact behavior. 
D) Attitude is weakly related to intention to behave and actual behavior. C

Question 3

Age is positively related to both frequency and duration of absenteeism.

Accepted Answer

A) True 
 B)False  False

Question 4

John is a 57-year-old employee at XYZ,Inc.Describe the expectations we might have with regard to how often he,and other employees his age,will be absent from work.

Accepted Answer

Since John is older,the expectation is t

Question 5

Research on job performance suggests

Accepted Answer

A) when we are treated well,we want to reciprocate,thus when the company treats us well,we perform more effectively. 
B) positive work attitudes and performance are unrelated. 
C) conscientious employees do not perform better than those who are not conscientious. 
D) high stress at work is always associated with lower performance. 
A) when we are treated well,we want to reciprocate,thus when the company treats us well,we perform more effectively. 
B) positive work attitudes and performance are unrelated. 
C) conscientious employees do not perform better than those who are not conscientious. 
D) high stress at work is always associated with lower performance.

Question 6

Personality is the main reason why individuals turnover in a firm.

Accepted Answer

A) True 
 B)False

Question 7

With regard to age,___________ individuals typically exhibit better citizenship behaviors at work.

Accepted Answer

The answer of With regard to age,___________ individuals typically exhibit...

Question 8

Indicate which of the following statements is true.

Accepted Answer

A) A happy worker is always a productive worker. 
B) Work attitudes are related to organizational citizenship behaviors. 
C) Work attitudes are the most important factor in performance. 
D) Work attitudes have no impact on customer satisfaction. 
A) A happy worker is always a productive worker. 
B) Work attitudes are related to organizational citizenship behaviors. 
C) Work attitudes are the most important factor in performance. 
D) Work attitudes have no impact on customer satisfaction.

Question 9

Which of these has a low correlation to job satisfaction?

Accepted Answer

A) Level of pay 
B) Treatment of supervisors 
C) Fair application of company policies 
D) Equitable rewards from the company 
A) Level of pay 
B) Treatment of supervisors 
C) Fair application of company policies 
D) Equitable rewards from the company

Question 10

Research indicates which of the following factors is the strongest predictor of job performance?

Accepted Answer

A) general mental ability 
B) work attitudes 
C) stress 
D) positive work attitudes 
A) general mental ability 
B) work attitudes 
C) stress 
D) positive work attitudes

Question 11

Research on relationships at work indicates

Accepted Answer

A) as long as some of our coworkers are our friends,being treated unfairly by the organization won't matter that much. 
B) the development of a trust-based relationship with the manager is related to organizational commitment. 
C) how considerate our manager is impacts our job satisfaction,but not our organizational commitment. 
D) our level of social acceptance by our coworkers impacts our performance,but not our commitment to the organization. 
A) as long as some of our coworkers are our friends,being treated unfairly by the organization won't matter that much. 
B) the development of a trust-based relationship with the manager is related to organizational commitment. 
C) how considerate our manager is impacts our job satisfaction,but not our organizational commitment. 
D) our level of social acceptance by our coworkers impacts our performance,but not our commitment to the organization.

Question 12

Amanda is a new mother.Briefly describe two programs that her employer might implement to attempt to create a greater degree of work/life balance for Amanda and others like her.

Accepted Answer

Alcoa might be able to offer Amanda a fl

Question 13

Which of the following statements is true?

Accepted Answer

A) External locus of control and introversion result in positive work attitudes. 
B) Low self-esteem results in more positive work attitudes. 
C) People who are critical of themselves experience less job satisfaction. 
D) People with positive affective dispositions are less committed to their work organizations. 
A) External locus of control and introversion result in positive work attitudes. 
B) Low self-esteem results in more positive work attitudes. 
C) People who are critical of themselves experience less job satisfaction. 
D) People with positive affective dispositions are less committed to their work organizations.

Question 14

General mental ability is likely the most important factor explaining employee citizenship behaviors.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements regarding age and turnover is accurate?

Accepted Answer

A) Programming opportunities offered to new hires,such as orientation,often fail to reduce the turnover of this group. 
B) Older individuals are more likely to turnover than younger individuals. 
C) Individuals who have been on the job only a short period of time are unlikely to turnover because they just got the job. 
D) Younger individuals have an easier time,overall,leaving a job than older individuals. 
A) Programming opportunities offered to new hires,such as orientation,often fail to reduce the turnover of this group. 
B) Older individuals are more likely to turnover than younger individuals. 
C) Individuals who have been on the job only a short period of time are unlikely to turnover because they just got the job. 
D) Younger individuals have an easier time,overall,leaving a job than older individuals.

Question 16

An employee who continually demonstrates good organizational citizenship behavior may end up suffering from _____.

Accepted Answer

The answer of An employee who continually demonstrates good organizational...

Question 17

What is the value of an exit interview for a firm?

Accepted Answer

Exit interviews are conducted with emplo

Question 18

Organizational commitment refers to

Accepted Answer

A) the feelings people have toward their jobs. 
B) the emotional attachment people have toward the company they work for. 
C) an unwritten understanding about what the employee will bring to the work environment. 
D) the degree of emotional intelligence an employee exhibits. 
A) the feelings people have toward their jobs. 
B) the emotional attachment people have toward the company they work for. 
C) an unwritten understanding about what the employee will bring to the work environment. 
D) the degree of emotional intelligence an employee exhibits.

Question 19

Which of the following is NOT a tip for leaving your job gracefully?

Accepted Answer

A) The world is a small place;don't let tales of your unprofessional behavior travel. 
B) Don't badmouth your employer;why make others feel bad? 
C) When you decide to leave,leave.Don't hang around doing work you will not be doing a very good job on. 
D) Return all office supplies,keys,and anything else that belongs to the company. 
A) The world is a small place;don't let tales of your unprofessional behavior travel. 
B) Don't badmouth your employer;why make others feel bad? 
C) When you decide to leave,leave.Don't hang around doing work you will not be doing a very good job on. 
D) Return all office supplies,keys,and anything else that belongs to the company.

Question 20

In the current workforce,a ______ is important to job satisfaction and engagement.

Accepted Answer

A) positive work-life balance 
B) positive social profile 
C) critical review from managers 
D) huge salary 
A) positive work-life balance 
B) positive social profile 
C) critical review from managers 
D) huge salary

Predictors of _______________ include how we are treated at work,personality,positive work attitudes and age of the employee.

Which of the following statements is true?

Age is positively related to both frequency and duration of absenteeism.

John is a 57-year-old employee at XYZ,Inc.Describe the expectations we might have with regard to how often he,and other employees his age,will be absent from work.

Research on job performance suggests

Personality is the main reason why individuals turnover in a firm.

With regard to age,___________ individuals typically exhibit better citizenship behaviors at work.

Indicate which of the following statements is true.

Which of these has a low correlation to job satisfaction?

Research indicates which of the following factors is the strongest predictor of job performance?

Research on relationships at work indicates

Amanda is a new mother.Briefly describe two programs that her employer might implement to attempt to create a greater degree of work/life balance for Amanda and others like her.

Which of the following statements is true?

General mental ability is likely the most important factor explaining employee citizenship behaviors.

Which of the following statements regarding age and turnover is accurate?

An employee who continually demonstrates good organizational citizenship behavior may end up suffering from _____.

What is the value of an exit interview for a firm?

Organizational commitment refers to

Which of the following is NOT a tip for leaving your job gracefully?

In the current workforce,a ______ is important to job satisfaction and engagement.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 4: Individual Attitudes and Behaviors

Predictors of _______________ include how we are treated at work,personality,positive work attitudes and age of the employee.

Which of the following statements is true?

Age is positively related to both frequency and duration of absenteeism.

John is a 57-year-old employee at XYZ,Inc.Describe the expectations we might have with regard to how often he,and other employees his age,will be absent from work.

Research on job performance suggests

Personality is the main reason why individuals turnover in a firm.

With regard to age,___________ individuals typically exhibit better citizenship behaviors at work.

Indicate which of the following statements is true.

Which of these has a low correlation to job satisfaction?

Research indicates which of the following factors is the strongest predictor of job performance?

Research on relationships at work indicates

Amanda is a new mother.Briefly describe two programs that her employer might implement to attempt to create a greater degree of work/life balance for Amanda and others like her.

Which of the following statements is true?

General mental ability is likely the most important factor explaining employee citizenship behaviors.

Which of the following statements regarding age and turnover is accurate?

An employee who continually demonstrates good organizational citizenship behavior may end up suffering from _____.

What is the value of an exit interview for a firm?

Organizational commitment refers to

Which of the following is NOT a tip for leaving your job gracefully?

In the current workforce,a ______ is important to job satisfaction and engagement.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters