Question 1

The most important factors in the creation of an organization's culture are _________,____________ and _____________.

Accepted Answer

founder values,preferences and industry demands

Question 2

Describe two visual elements of a firm's culture and provide an example of each.

Accepted Answer

There are five visual elements: mission statement,rituals,stories,rule and policies and physical layout.
Mission statement may focus wording on employees,or on customers come first
Rituals:;Sam Adams founder sits in a dunking booth of stale beer
Stories:. ,Apple's humble beginnings in the garage
Rules: Dress code,Starbuck's free coffee pound each week
Physical Layout: Offices versus cubicles

Question 3

ABC Corporation has its sights clearly set on XYZ Company.The firm's employees often talk about "cutting XYZ off at the knees." Recently a lawsuit was filed against ABC by XYZ because ABC "raided" the middle-level management level of XYZ and hired away 5 of its 7 managers.ABC has an ____________________ culture.

Accepted Answer

A) service 
B) outcome 
C) stable 
D) aggressive 
A) service 
B) outcome 
C) stable 
D) aggressive D

Question 4

Which of these is an example of the "creating a sense of urgency" step of culture change?

Accepted Answer

A) Replacing UBER CEO Travis Kalanick. 
B) IBM's crisis and loss of marketshare. 
C) Satya Nadella's misstatement about women in the workplace. 
D) Continental Airlines burning of the company policy manual. 
A) Replacing UBER CEO Travis Kalanick. 
B) IBM's crisis and loss of marketshare. 
C) Satya Nadella's misstatement about women in the workplace. 
D) Continental Airlines burning of the company policy manual.

Question 5

Firms that are flexible,adaptable and experiment with new ideas are _________ firms.

Accepted Answer

A) aggressive 
B) innovative 
C) stable 
D) outcome-oriented 
A) aggressive 
B) innovative 
C) stable 
D) outcome-oriented

Question 6

The marketing department at Langston Industries meets once a week for a pizza luncheon after which the marketing manager holds his weekly "venting session" where department members can express their concerns about what is going right and wrong in the department and firm.The finance department,on the other hand,never meets.The finance manager simply sends emails to his subordinates each Monday with a list of the items to be accomplished each week and tries to get around to seeing each individual sometime during the week for any questions the employee might have.Langston appears to have _________ in its organization.

Accepted Answer

A) countercultures 
B) subcultures 
C) onboarding 
D) strong cultures 
A) countercultures 
B) subcultures 
C) onboarding 
D) strong cultures

Question 7

The attraction-selection-attrition process explains how a certain level of homogeneity in personalities and values is maintained within an organization.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements regarding organizational culture and its impact on the firm is accurate?

Accepted Answer

A) Strong organizational cultures are always a strategic advantage. 
B) Having a culture that fits with the company leads to good company performance,but having a culture that does not fit has no impact. 
C) Organizational cultures that are hard to imitate can create a competitive advantage for a firm. 
D) Organizational culture is an effective control mechanism for dictating employee job attitudes. 
A) Strong organizational cultures are always a strategic advantage. 
B) Having a culture that fits with the company leads to good company performance,but having a culture that does not fit has no impact. 
C) Organizational cultures that are hard to imitate can create a competitive advantage for a firm. 
D) Organizational culture is an effective control mechanism for dictating employee job attitudes.

Question 9

Repetitive activities within an organization that have symbolic meaning are called __________.

Accepted Answer

The answer of Repetitive activities within an organization that have...

Question 10

Making ethics assessment a regular part of performance evaluation can ensure ethical behavior becomes part of a firm's core values.

Accepted Answer

A) True 
 B)False

Question 11

If onboarding activities are successful

Accepted Answer

A) employees experience greater job satisfaction but are no more likely to remain with the firm compared to those who do not take part in onboarding. 
B) employees feel comfortable in the organization but have no greater belief that their abilities are sufficient for work in the firm than those employees who did not take part in the onboarding activities. 
C) employees feel accepted by their peers but do not necessarily share the values and norms of the larger organization. 
D) employees are more confident about their ability to perform in the organization and are likely to remain longer with the firm. 
A) employees experience greater job satisfaction but are no more likely to remain with the firm compared to those who do not take part in onboarding. 
B) employees feel comfortable in the organization but have no greater belief that their abilities are sufficient for work in the firm than those employees who did not take part in the onboarding activities. 
C) employees feel accepted by their peers but do not necessarily share the values and norms of the larger organization. 
D) employees are more confident about their ability to perform in the organization and are likely to remain longer with the firm.

Question 12

Person-organization misfit is one of the important reasons for employee turnover.

Accepted Answer

A) True 
 B)False

Question 13

What impact does the national culture of a country have upon its domestic company cultures?

Accepted Answer

The impact of a country's culture on tha

Question 14

Which of the following statements is true about the effectiveness of a mission statement?

Accepted Answer

A) The mission statement must be provided to the employees when they first enter the firm to be effective. 
B) The mere act of publishing the mission statement makes it effective as it clarifies to all employees the purpose of the organization. 
C) Effective mission statements are always posted on the company website. 
D) Detailed mission statements are more effective than simple ones. 
A) The mission statement must be provided to the employees when they first enter the firm to be effective. 
B) The mere act of publishing the mission statement makes it effective as it clarifies to all employees the purpose of the organization. 
C) Effective mission statements are always posted on the company website. 
D) Detailed mission statements are more effective than simple ones.

Question 15

Beliefs about human nature and reality that are below the awareness level are ___________.

Accepted Answer

The answer of Beliefs about human nature and reality that...

Question 16

A ___________ culture is one that is shared by organization members and is very difficult to alter in business situations like mergers or acquisitions.

Accepted Answer

The answer of A ___________ culture is one that is...

Question 17

Organizational structure is the most important factor in the creation of an organization's culture.

Accepted Answer

A) True 
 B)False

Question 18

Companies within the same industry generally have similar organizational cultures,but on occasion,they can be wildly different.

Accepted Answer

A) True 
 B)False

Question 19

A ____________ is a form of a ______________ that shares values and beliefs in direct opposition to the values of the larger organization.

Accepted Answer

countercul

Question 20

The inability to network is a major reason why new employees either leave their jobs voluntarily or are terminated within the first two years of employment.

Accepted Answer

A) True 
 B)False

The most important factors in the creation of an organization's culture are _, and _____.

Describe two visual elements of a firm's culture and provide an example of each.

Which of these is an example of the "creating a sense of urgency" step of culture change?

Firms that are flexible,adaptable and experiment with new ideas are _________ firms.

The attraction-selection-attrition process explains how a certain level of homogeneity in personalities and values is maintained within an organization.

Which of the following statements regarding organizational culture and its impact on the firm is accurate?

Repetitive activities within an organization that have symbolic meaning are called __________.

Making ethics assessment a regular part of performance evaluation can ensure ethical behavior becomes part of a firm's core values.

If onboarding activities are successful

Person-organization misfit is one of the important reasons for employee turnover.

What impact does the national culture of a country have upon its domestic company cultures?

Which of the following statements is true about the effectiveness of a mission statement?

Beliefs about human nature and reality that are below the awareness level are ___________.

A ___________ culture is one that is shared by organization members and is very difficult to alter in business situations like mergers or acquisitions.

Organizational structure is the most important factor in the creation of an organization's culture.

Companies within the same industry generally have similar organizational cultures,but on occasion,they can be wildly different.

A is a form of a __ that shares values and beliefs in direct opposition to the values of the larger organization.

The inability to network is a major reason why new employees either leave their jobs voluntarily or are terminated within the first two years of employment.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Filters

Exam 15: Organizational Culture

The most important factors in the creation of an organization's culture are _________,____________ and _____________.

Describe two visual elements of a firm's culture and provide an example of each.

Which of these is an example of the "creating a sense of urgency" step of culture change?

Firms that are flexible,adaptable and experiment with new ideas are _________ firms.

The attraction-selection-attrition process explains how a certain level of homogeneity in personalities and values is maintained within an organization.

Which of the following statements regarding organizational culture and its impact on the firm is accurate?

Repetitive activities within an organization that have symbolic meaning are called __________.

Making ethics assessment a regular part of performance evaluation can ensure ethical behavior becomes part of a firm's core values.

If onboarding activities are successful

Person-organization misfit is one of the important reasons for employee turnover.

What impact does the national culture of a country have upon its domestic company cultures?

Which of the following statements is true about the effectiveness of a mission statement?

Beliefs about human nature and reality that are below the awareness level are ___________.

A ___________ culture is one that is shared by organization members and is very difficult to alter in business situations like mergers or acquisitions.

Organizational structure is the most important factor in the creation of an organization's culture.

Companies within the same industry generally have similar organizational cultures,but on occasion,they can be wildly different.

A ____________ is a form of a ______________ that shares values and beliefs in direct opposition to the values of the larger organization.

The inability to network is a major reason why new employees either leave their jobs voluntarily or are terminated within the first two years of employment.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Filters

The most important factors in the creation of an organization's culture are _, and _____.

A is a form of a __ that shares values and beliefs in direct opposition to the values of the larger organization.