Exam 15: Organizational Culture

All of the following are part of the seven distinct values in an organizational culture profile EXCEPT:

Mentors and protégés who had input into the matching process were no more satisfied with the outcome of the program then were those who were placed into a mentor-protégé pair.

Employee perceptions of subcultures have little impact on employee performance or commitment to the organization.

Individuals high in agreeableness would likely seek out firms with aggressive cultures.

Which if the following statements regarding the impact of reward systems on culture shaping is correct?

Individuals are more aware of their firm's culture when they have an opportunity to compare it with that of another firm.

The industry influence over culture suggests that it may not be possible to duplicate the culture of a firm in another industry.

What are some of the visual elements,or artifacts that represent the culture of your firm?

What are key factors in maintaining a firm's culture?

The mother of the young man always has such difficulty getting him jeans to wear to elementary school.He needs the husky size and does not want any color EXCEPT the dark blue denim.The mother needs four pair of jeans.She usually purchases them at a major department store located in the mall near her home.She is at the mall today and is disappointed that only one pair in the size she needs is available.The salesclerk says that more should be available soon,but she is not sure exactly when.The day after the purchase,the phone rings in the mother's home.It is the salesclerk from the major department store reporting that three pairs of the husky jeans in the child's size have arrived and she is holding them for the mother.The mother thanks the clerk and asks how she got the mother's phone number."It took me some time",says the clerk,"but I found your receipt from yesterday and looked up your phone number through our computer system." This store has a _________ culture.

A defined set of values unique to a limited cross-section of the organization is

Renovating the firm's facilities and updating a firm's logo can help enable a cultural change.

Mary Barra used the mandate "Dress Appropriately" at General Motors to help her determine

At Walt Disney World,guests staying at The Grand Floridian Resort and Spa find thick white terrycloth robes hanging in the cupboard when they arrive in the room.The cleaning staff do not just place washcloths in the bath area;they form the washcloths into animals and arrange them on the vanity ready for a photograph.At night mints appear on the pillows and when the beds are made in the morning,any plush animals children have purchased or brought from home will be arranged in an entertaining formation on the finished bed.These examples suggest that Walt Disney Company is _______________.

A ______________ program indoctrinates new employees to the company culture,as well as introducing them to their new jobs and colleagues.

The first step in the cultural change process is changing leaders and the leadership team.

If performance pressures increase too much,individuals begin to see their peers as competitors and short-term results become important,which can create unethical behaviors.

Security,safety and social equality are all examples of

What was one of the first actions Mary Barra took when becoming CEO at General Motors to start to change its corporate culture?

Extending benefits to full- and part-time employees as well as spouses and domestic partners can convey to those employees the people orientation of the firm.