Question 1

Positive reinforcement

Accepted Answer

A) decreases the desired behavior. 
B) decreases the frequency of negative behavior. 
C) increases the desired behavior. 
D) reduces the frequency of undesired behavior. 
A) decreases the desired behavior. 
B) decreases the frequency of negative behavior. 
C) increases the desired behavior. 
D) reduces the frequency of undesired behavior.

Question 2

The phenomenon of "the folly of rewarding A while hoping for B" suggests that at times,people are rewarded for the wrong kind of behavior.

Accepted Answer

A) True 
 B)False

Question 3

Describe how Herzberg's hygiene and motivator factors differ and give an example of each.

Accepted Answer

Hygiene factors are part of the context

Question 4

You work for your college's annual alumni fund.You have averaged 25 phone calls in a three-hour shift throughout your employment.Your supervisor now demands that you increase that number to 40 calls per three-hour shift.You feel that you do not have the skills or the time to make 40 calls and that this is an unrealistic goal.According to expectancy theory,you are experiencing

Accepted Answer

A) low expectancy. 
B) low instrumentality. 
C) low valence. 
D) low equity. 
A) low expectancy. 
B) low instrumentality. 
C) low valence. 
D) low equity.

Question 5

Monique was hired as an entry level accountant.She found out that the firm decided to hire her after learning that her mother was also an accountant.Monique likely feels low _________________ justice.

Accepted Answer

The answer of Monique was hired as an entry level...

Question 6

Reinforcement theory is based on behavioral and operant conditioning.

Accepted Answer

A) True 
 B)False

Question 7

If you wanted to be perceived as a fair person,take this piece of advice:

Accepted Answer

A) "People are selfish,they care only about their own justice level." 
B) "Treat everyone equally when distributing rewards.Differentiation in rewards often leads to unfairness." 
C) "Make your own decisions,you are the boss.Since you are accountable for those decisions,you do not need to waste time listening to everyone's opinions." 
D) "Think before you speak.Be considerate of others." 
A) "People are selfish,they care only about their own justice level." 
B) "Treat everyone equally when distributing rewards.Differentiation in rewards often leads to unfairness." 
C) "Make your own decisions,you are the boss.Since you are accountable for those decisions,you do not need to waste time listening to everyone's opinions." 
D) "Think before you speak.Be considerate of others."

Question 8

Maslow's hierarchy of needs theory of motivation

Accepted Answer

A) suggests once basic needs are satisfied,higher order needs become motivators. 
B) enjoys strong research support. 
C) is a systematic approach managers can utilize to explain the similar needs employees have at any given time and the similar reactions of employees to similar treatment. 
D) was developed based on Maslow's observations of individual employees in a variety of workplace settings. 
A) suggests once basic needs are satisfied,higher order needs become motivators. 
B) enjoys strong research support. 
C) is a systematic approach managers can utilize to explain the similar needs employees have at any given time and the similar reactions of employees to similar treatment. 
D) was developed based on Maslow's observations of individual employees in a variety of workplace settings.

Question 9

_______________ theory of motivation arranges needs in a hierarchy.

Accepted Answer

The answer of _______________ theory of motivation arranges needs in...

Question 10

Which of the following statements represents an issue with disciplining employees?

Accepted Answer

A) Sticks can be more effective than carrots. 
B) Unfair punishment may not change unwanted behavior. 
C) No two employees or incidents are the same,so no two employee should be disciplined the same way. 
D) Discipline is the most effective way for changing behavior in the long term. 
A) Sticks can be more effective than carrots. 
B) Unfair punishment may not change unwanted behavior. 
C) No two employees or incidents are the same,so no two employee should be disciplined the same way. 
D) Discipline is the most effective way for changing behavior in the long term.

Question 11

According to expectancy theory,what are the three questions individuals ask themselves when evaluating a situation?

Accepted Answer

Will my effort lead to high pe

Question 12

Which of the following is a tip discussed in the textbook to make disciplining an employee more effective?

Accepted Answer

A) Discipline when you have time. 
B) Be consistent in your treatment of employees. 
C) Punishment is always the most effective way to modify behavior. 
D) Document behavior only if it is very severe. 
A) Discipline when you have time. 
B) Be consistent in your treatment of employees. 
C) Punishment is always the most effective way to modify behavior. 
D) Document behavior only if it is very severe.

Question 13

Which of the following is true about motivation?

Accepted Answer

A) Being motivated is the same as being a high performer. 
B) Motivation is the sole reason why people perform well. 
C) Motivation is a key influence over an employee's performance level. 
D) Motivation is usually the most critical factor in a person's performance. 
A) Being motivated is the same as being a high performer. 
B) Motivation is the sole reason why people perform well. 
C) Motivation is a key influence over an employee's performance level. 
D) Motivation is usually the most critical factor in a person's performance.

Question 14

You worked really hard on your paper and were very proud to get an A on it.Then you found out that everyone who wrote ten pages or more got an A and now you are upset.You are experiencing high distributive justice.

Accepted Answer

A) True 
 B)False

Question 15

Mary and Jan are two graphic designers at Master Graphics.They were hired at the same time with the same basic qualifications.Under equity theory,Jan is Mary's ________ or comparison person.

Accepted Answer

The answer of Mary and Jan are two graphic designers...

Question 16

Individuals with a high need for affiliation

Accepted Answer

A) want to influence others. 
B) have a strong need to be successful. 
C) desire to make an impact on the organization. 
D) want to be accepted by others. 
A) want to influence others. 
B) have a strong need to be successful. 
C) desire to make an impact on the organization. 
D) want to be accepted by others.

Question 17

Steve Kerr's proposed phenomenon,"the folly of rewarding A while hoping for B" is demonstrated by

Accepted Answer

A) a manager failing to acknowledge an employee who stayed after hours for one week to complete a report for an ill coworker. 
B) a manager who fears his top sales person will leave if he criticizes him for being 15 minutes late every day. 
C) a manager who promotes a subordinate known for his propensity to argue with his coworkers so that subordinate can be transferred to another department where an individual just retired. 
D) rewarding a manager who orders the release of a shipment of manufactured parts with known defects to meet a deadline in spite of the company's highly advertised quality commitment. 
A) a manager failing to acknowledge an employee who stayed after hours for one week to complete a report for an ill coworker. 
B) a manager who fears his top sales person will leave if he criticizes him for being 15 minutes late every day. 
C) a manager who promotes a subordinate known for his propensity to argue with his coworkers so that subordinate can be transferred to another department where an individual just retired. 
D) rewarding a manager who orders the release of a shipment of manufactured parts with known defects to meet a deadline in spite of the company's highly advertised quality commitment.

Question 18

The simple premise of Maslow's hierarchy of needs theory is

Accepted Answer

A) more than one human need operates at one time. 
B) work environment aspects that satisfy an individual are very different than those aspects which dissatisfy an individual. 
C) individuals acquire three types of needs as a result of their life experiences. 
D) human beings have needs that are hierarchically ranked. 
A) more than one human need operates at one time. 
B) work environment aspects that satisfy an individual are very different than those aspects which dissatisfy an individual. 
C) individuals acquire three types of needs as a result of their life experiences. 
D) human beings have needs that are hierarchically ranked.

Question 19

You have been hired to replace a very unpopular manager of a marketing department.Department members were especially vocal about how unfair the previous manager was in conducting performance appraisals and allocating merit bonuses.What are some key considerations or actions you might take to create a more fair environment?

Accepted Answer

Being fair involves looking at a few key

Question 20

Which of the following is a need-based theory of motivation?

Accepted Answer

A) Expectancy theory. 
B) ERG theory. 
C) Reinforcement theory. 
D) Equity theory. 
A) Expectancy theory. 
B) ERG theory. 
C) Reinforcement theory. 
D) Equity theory.

Positive reinforcement

The phenomenon of "the folly of rewarding A while hoping for B" suggests that at times,people are rewarded for the wrong kind of behavior.

Describe how Herzberg's hygiene and motivator factors differ and give an example of each.

Monique was hired as an entry level accountant.She found out that the firm decided to hire her after learning that her mother was also an accountant.Monique likely feels low _________________ justice.

Reinforcement theory is based on behavioral and operant conditioning.

If you wanted to be perceived as a fair person,take this piece of advice:

Maslow's hierarchy of needs theory of motivation

_______________ theory of motivation arranges needs in a hierarchy.

Which of the following statements represents an issue with disciplining employees?

According to expectancy theory,what are the three questions individuals ask themselves when evaluating a situation?

Which of the following is a tip discussed in the textbook to make disciplining an employee more effective?

Which of the following is true about motivation?

You worked really hard on your paper and were very proud to get an A on it.Then you found out that everyone who wrote ten pages or more got an A and now you are upset.You are experiencing high distributive justice.

Mary and Jan are two graphic designers at Master Graphics.They were hired at the same time with the same basic qualifications.Under equity theory,Jan is Mary's ________ or comparison person.

Individuals with a high need for affiliation

Steve Kerr's proposed phenomenon,"the folly of rewarding A while hoping for B" is demonstrated by

The simple premise of Maslow's hierarchy of needs theory is

Which of the following is a need-based theory of motivation?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 5: Theories of Motivation

Positive reinforcement

The phenomenon of "the folly of rewarding A while hoping for B" suggests that at times,people are rewarded for the wrong kind of behavior.

Describe how Herzberg's hygiene and motivator factors differ and give an example of each.

Monique was hired as an entry level accountant.She found out that the firm decided to hire her after learning that her mother was also an accountant.Monique likely feels low _________________ justice.

Reinforcement theory is based on behavioral and operant conditioning.

If you wanted to be perceived as a fair person,take this piece of advice:

Maslow's hierarchy of needs theory of motivation

_______________ theory of motivation arranges needs in a hierarchy.

Which of the following statements represents an issue with disciplining employees?

According to expectancy theory,what are the three questions individuals ask themselves when evaluating a situation?

Which of the following is a tip discussed in the textbook to make disciplining an employee more effective?

Which of the following is true about motivation?

You worked really hard on your paper and were very proud to get an A on it.Then you found out that everyone who wrote ten pages or more got an A and now you are upset.You are experiencing high distributive justice.

Mary and Jan are two graphic designers at Master Graphics.They were hired at the same time with the same basic qualifications.Under equity theory,Jan is Mary's ________ or comparison person.

Individuals with a high need for affiliation

Steve Kerr's proposed phenomenon,"the folly of rewarding A while hoping for B" is demonstrated by

The simple premise of Maslow's hierarchy of needs theory is

Which of the following is a need-based theory of motivation?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters