Question 1

In which stage of the conflict process does conflict become visible?

Accepted Answer

A)  outcomes 
B)  intentions 
C)  incompatibility 
D)  behavior 
E)  personalization 
A)  outcomes 
B)  intentions 
C)  incompatibility 
D)  behavior 
E)  personalization

Question 2

During which phase of the negotiation process do the parties exchange their initial proposals or demands?

Accepted Answer

A)  opening and initiating 
B)  definition of ground rules 
C)  clarification and justification 
D)  bargaining and problem-solving 
E)  integration of preferences 
A)  opening and initiating 
B)  definition of ground rules 
C)  clarification and justification 
D)  bargaining and problem-solving 
E)  integration of preferences

Question 3

When one person seeks to satisfy his or her own interests regardless of the impact on the other parties to the conflict, that person is ________.

Accepted Answer

A)  competing 
B)  avoiding 
C)  accommodating 
D)  compromising 
E)  collaborating 
A)  competing 
B)  avoiding 
C)  accommodating 
D)  compromising 
E)  collaborating

Question 4

All of the following techniques are ways to achieve more integrative outcomes, except _________.

Accepted Answer

A)  bargaining in teams rather than bargaining as an individual 
B)  introducing more negotiable issues of negotiation 
C)  focusing on underlying interests of both parties 
D)  creating more opportunities for logrolling 
E)  making an aggressive first offer 
A)  bargaining in teams rather than bargaining as an individual 
B)  introducing more negotiable issues of negotiation 
C)  focusing on underlying interests of both parties 
D)  creating more opportunities for logrolling 
E)  making an aggressive first offer

Question 5

Describe the five conflict-handling intentions that are based on the dimensions of cooperativeness and assertiveness.

Accepted Answer

The five conflict-handling intentions th

In which stage of the conflict process does conflict become visible?

During which phase of the negotiation process do the parties exchange their initial proposals or demands?

When one person seeks to satisfy his or her own interests regardless of the impact on the other parties to the conflict, that person is ________.

All of the following techniques are ways to achieve more integrative outcomes, except _________.

Describe the five conflict-handling intentions that are based on the dimensions of cooperativeness and assertiveness.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 14: Conflict and Negotiation

In which stage of the conflict process does conflict become visible?

During which phase of the negotiation process do the parties exchange their initial proposals or demands?

When one person seeks to satisfy his or her own interests regardless of the impact on the other parties to the conflict, that person is ________.

All of the following techniques are ways to achieve more integrative outcomes, except _________.

Describe the five conflict-handling intentions that are based on the dimensions of cooperativeness and assertiveness.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters