Question 1

A strong culture tends to be a liability for an organization when its environment is undergoing rapid change.

Accepted Answer

A) True 
 B)False

Question 2

Aggressiveness is one of the seven primary characteristics that capture the essence of an organization's culture. It indicates the degree to which employees are encouraged to be innovative and take risks.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements is true regarding effects of national culture on organizational culture and ethical behavior within an organization?

Accepted Answer

A)  As compared to managers in the United States, managers in developing economies are less likely to see ethical decisions as embedded in a social environment. 
B)  Organizations can safely ignore local culture while establishing its operation in another country. 
C)  Generally, United States managers see bribery, nepotism, and favoring personal contacts as highly unethical. 
D)  Organizational cultures rarely reflect national culture. 
E)  Most United States managers do not view profit maximization as a moral obligation. 
A)  As compared to managers in the United States, managers in developing economies are less likely to see ethical decisions as embedded in a social environment. 
B)  Organizations can safely ignore local culture while establishing its operation in another country. 
C)  Generally, United States managers see bribery, nepotism, and favoring personal contacts as highly unethical. 
D)  Organizational cultures rarely reflect national culture. 
E)  Most United States managers do not view profit maximization as a moral obligation.

Question 4

Alessio's boss doesn't care whether Alessio works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture best describes this aspect of Alessio's job?

Accepted Answer

A)  low risk taking 
B)  high outcome orientation 
C)  high attention to detail 
D)  low aggressiveness 
E)  high stability 
A)  low risk taking 
B)  high outcome orientation 
C)  high attention to detail 
D)  low aggressiveness 
E)  high stability

Question 5

Company chants are examples of ________.

Accepted Answer

A)  rituals 
B)  material symbols 
C)  stories 
D)  company policies 
E)  business strategies 
A)  rituals 
B)  material symbols 
C)  stories 
D)  company policies 
E)  business strategies

Question 6

Your first day at work is part of the ________ stage of socialization.

Accepted Answer

A)  orientation 
B)  prearrival 
C)  encounter 
D)  metamorphosis 
E)  post-encounter 
A)  orientation 
B)  prearrival 
C)  encounter 
D)  metamorphosis 
E)  post-encounter

Question 7

In the socialization process, the period of learning that occurs before a new employee joins an organization is termed the encounter stage.

Accepted Answer

A) True 
 B)False

Question 8

Describe the significance of selection in the context of maintaining the organizational culture.

Accepted Answer

The explicit goal of the selection proce

Question 9

Which of the following statements is true regarding an organization's culture?

Accepted Answer

A)  Organizational culture is evaluative rather than descriptive. 
B)  Large organizations rarely have subcultures. 
C)  A dominant culture expresses the core values shared by a majority of the organization's members. 
D)  A strong culture increases employee turnover. 
E)  Subcultures and dominant cultures must not share any common values. 
A)  Organizational culture is evaluative rather than descriptive. 
B)  Large organizations rarely have subcultures. 
C)  A dominant culture expresses the core values shared by a majority of the organization's members. 
D)  A strong culture increases employee turnover. 
E)  Subcultures and dominant cultures must not share any common values.

Question 10

Based on the information in the example, we can say that Trends Inc. ________.

Accepted Answer

A)  is a highly centralized organization 
B)  is a virtual organization 
C)  has a strong culture 
D)  is a highly formalized organization 
E)  is a matrix organization 
A)  is a highly centralized organization 
B)  is a virtual organization 
C)  has a strong culture 
D)  is a highly formalized organization 
E)  is a matrix organization

Question 11

To create a more ethical culture, management should do all of the following except ________.

Accepted Answer

A)  serve as a visible role model 
B)  encourage unbridled competition 
C)  provide ethical training 
D)  communicate ethical expectations 
E)  provide protective mechanisms 
A)  serve as a visible role model 
B)  encourage unbridled competition 
C)  provide ethical training 
D)  communicate ethical expectations 
E)  provide protective mechanisms

Question 12

To show the effectiveness of a code of ethics, organizations should ________.

Accepted Answer

A)  publicly reward those who act ethically 
B)  publicly punish those who do not act ethically 
C)  compare employees to see how one measures against another 
D)  both A and C 
E)  all, A, B, and C 
A)  publicly reward those who act ethically 
B)  publicly punish those who do not act ethically 
C)  compare employees to see how one measures against another 
D)  both A and C 
E)  all, A, B, and C

Question 13

Cultures that tend to develop in large organizations to reflect common problems, situations, or experiences faced by groups of members in the same department or location are often called ________.

Accepted Answer

A)  micro-cultures 
B)  subcultures 
C)  divisional cultures 
D)  microcosms 
E)  counter cultures 
A)  micro-cultures 
B)  subcultures 
C)  divisional cultures 
D)  microcosms 
E)  counter cultures

Question 14

Explain the primary methods of maintaining an organization's culture.

Accepted Answer

Once a culture is in place, there are pr

Question 15

New employees are usually comfortable with their organizations by the end of the ________ stage of socialization.

Accepted Answer

A)  encounter 
B)  post-arrival 
C)  establishment 
D)  metamorphosis 
E)  adaptation 
A)  encounter 
B)  post-arrival 
C)  establishment 
D)  metamorphosis 
E)  adaptation

Question 16

A strong culture should reduce employee turnover because it results in ________.

Accepted Answer

A)  a highly centralized organization 
B)  narrow spans of control 
C)  cohesiveness and organizational commitment 
D)  a highly formalized organization 
E)  an outcome-oriented organization 
A)  a highly centralized organization 
B)  narrow spans of control 
C)  cohesiveness and organizational commitment 
D)  a highly formalized organization 
E)  an outcome-oriented organization

Question 17

Which of the following statements is not true regarding subcultures?

Accepted Answer

A)  Subcultures include core values of the organization. 
B)  Subcultures typically exist within a department. 
C)  When we talk about an organization's culture, we are referring to its subculture. 
D)  If organizations were composed only of numerous subcultures, organizational culture as an independent variable would be significantly less powerful. 
E)  Subcultures influence members' behavior. 
A)  Subcultures include core values of the organization. 
B)  Subcultures typically exist within a department. 
C)  When we talk about an organization's culture, we are referring to its subculture. 
D)  If organizations were composed only of numerous subcultures, organizational culture as an independent variable would be significantly less powerful. 
E)  Subcultures influence members' behavior.

Question 18

The ________ process helps candidates learn about the organization and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

Accepted Answer

A)  orientation 
B)  training 
C)  performance evaluation 
D)  selection 
E)  institutionalization 
A)  orientation 
B)  training 
C)  performance evaluation 
D)  selection 
E)  institutionalization

Question 19

________ typically contain(s) a narrative of events about the organization's founders, rule breaking, or reactions to past mistakes.

Accepted Answer

A)  Stories 
B)  Material symbols 
C)  Rituals 
D)  Language 
E)  Corporate chants 
A)  Stories 
B)  Material symbols 
C)  Rituals 
D)  Language 
E)  Corporate chants

Question 20

Describe the significant characteristics of a strong culture.

Accepted Answer

In a strong culture, the organization's

A strong culture tends to be a liability for an organization when its environment is undergoing rapid change.

Aggressiveness is one of the seven primary characteristics that capture the essence of an organization's culture. It indicates the degree to which employees are encouraged to be innovative and take risks.

Which of the following statements is true regarding effects of national culture on organizational culture and ethical behavior within an organization?

Alessio's boss doesn't care whether Alessio works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture best describes this aspect of Alessio's job?

Company chants are examples of ________.

Your first day at work is part of the ________ stage of socialization.

In the socialization process, the period of learning that occurs before a new employee joins an organization is termed the encounter stage.

Describe the significance of selection in the context of maintaining the organizational culture.

Which of the following statements is true regarding an organization's culture?

Based on the information in the example, we can say that Trends Inc. ________.

To create a more ethical culture, management should do all of the following except ________.

To show the effectiveness of a code of ethics, organizations should ________.

Cultures that tend to develop in large organizations to reflect common problems, situations, or experiences faced by groups of members in the same department or location are often called ________.

Explain the primary methods of maintaining an organization's culture.

New employees are usually comfortable with their organizations by the end of the ________ stage of socialization.

A strong culture should reduce employee turnover because it results in ________.

Which of the following statements is not true regarding subcultures?

The ________ process helps candidates learn about the organization and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

________ typically contain(s) a narrative of events about the organization's founders, rule breaking, or reactions to past mistakes.

Describe the significant characteristics of a strong culture.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Change and Stress Management

Filters

Exam 16: Organizational Culture

A strong culture tends to be a liability for an organization when its environment is undergoing rapid change.

Aggressiveness is one of the seven primary characteristics that capture the essence of an organization's culture. It indicates the degree to which employees are encouraged to be innovative and take risks.

Which of the following statements is true regarding effects of national culture on organizational culture and ethical behavior within an organization?

Alessio's boss doesn't care whether Alessio works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture best describes this aspect of Alessio's job?

Company chants are examples of ________.

Your first day at work is part of the ________ stage of socialization.

In the socialization process, the period of learning that occurs before a new employee joins an organization is termed the encounter stage.

Describe the significance of selection in the context of maintaining the organizational culture.

Which of the following statements is true regarding an organization's culture?

Based on the information in the example, we can say that Trends Inc. ________.

To create a more ethical culture, management should do all of the following except ________.

To show the effectiveness of a code of ethics, organizations should ________.

Cultures that tend to develop in large organizations to reflect common problems, situations, or experiences faced by groups of members in the same department or location are often called ________.

Explain the primary methods of maintaining an organization's culture.

New employees are usually comfortable with their organizations by the end of the ________ stage of socialization.

A strong culture should reduce employee turnover because it results in ________.

Which of the following statements is not true regarding subcultures?

The ________ process helps candidates learn about the organization and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

________ typically contain(s) a narrative of events about the organization's founders, rule breaking, or reactions to past mistakes.

Describe the significant characteristics of a strong culture.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Change and Stress Management

Filters