Exam 16: Organizational Culture

Organizational cultures often reflect national cultures.

The lack of frequent face-to-face contact in ________ organizations makes establishing a common set of norms very difficult.

Which of the following characteristics of an organization's culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization?

Which of the following does not work to create culture?

An organizational culture most likely to shape high ethical standards among its members is one that ________.

Phyllis works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Phyllis's company pursuing?

Consistency of behavior is an asset to an organization when the organization ________.

Material symbols convey to employees the degree of egalitarianism that is desired by top management.

________ is a process that helps new employees adapt to the prevailing organizational culture.

The ________ stage of the socialization process explicitly recognizes that each individual that the organization comes across during the selection process has a set of values, attitudes, and expectations about both the work to be done and the organization.

Which of the following is not a characteristic of organizational culture?

Barbara is the lead editor for a small, city newspaper. One of her advertising sales representatives, Mathew, is pulling in a lot of restaurant clients. Barbara realizes that Mathew is quite knowledgeable about food and speaks quite elegantly while describing different dishes. She has offered Mathew an opportunity to write a weekly restaurant review. Mathew is very happy with his new job role. Which aspect of creating a positive organization is being utilized by Barbara?

During the socialization process, to work out any problems discovered during the encounter stage, the new member changes or goes through the ________ stage.

The values that convey an organization's culture and are widely accepted throughout the organization are known as ________.

Which of the following statements is true regarding the establishment of organizational culture and its effects on the organization?

Larry has an employee who is amazing at clearly seeing rules and enforcing them. He has recently promoted her to the lead position in quality assurance. Which aspect of creating a positive organizational culture is Larry utilizing?

Elsa joined her new law firm expecting to participate in exciting environmental law cases, and cutting edge research. After one month at the firm she still hasn't been assigned a case and spends most of her time filing standardized appeals for title disputes with insurance companies. In which stage of the socialization process is Elsa?

The regular distribution of lollipops, toys, or treats every Friday is an example of a ________ that helps reinforce Nunya's culture.

An organizational culture that encourages its managers for engaging in severe competition and discourages them from taking risks and innovating, is most likely to shape high ethical standards among its members.

The more management relies on formal, collective, sequential, fixed, and serial socialization programs and emphasizes divestiture, the more likely newcomers' differences will be stripped away and replaced by standardized predictable behaviors.