Exam 7: Management, Leadership, and the Internal Organization

Guadalupe's firm is divided into work units representing human resources, marketing, production, and finance. This is known as ______ departmentalization.

The planning process is the responsibility of managers, NOT general employees.

Contingency planning involves the actual training of workers to respond in emergency situations.

Complete the following using the terms listed below. -______ is the process of achieving organizational objectives through people and other resources.

An organization's system of principles, beliefs, and values is called ______.

Vision should be ______ and ______.

Which of the following statements is INCORRECT regarding corporate culture?

A(n) ______ is a structured grouping of people working together to achieve common goals.

Which of the following forms of organization is commonly used in medium- and large-sized firms?

Tactical planning is primarily the responsibility of ______.

The principles of management apply to both Walmart and United Way.

Decisions involving simple, common, frequently occurring problems for which solutions have already been determined are ______ decisions.

Renewing a lease is an example of a programmed decision.

For nonprogrammed decisions, organizations develop rules, policies, and procedures.

Which of the following is made up primarily of external factors?

Leticia is reorganizing the sales force for her wholesale office-supply business. She has decided to divide the sales force into three groups: one specializing in educational sales, a second on government offices, and a third focusing on business customers. Which form of departmentalization is Leticia using?

Describe each of the management functions.

Julian owns a bread company and is creating a SWOT analysis to see where he can make improvements and increase sales. All of the following are threats to the success of his company EXCEPT ______.

Via Rail Canada has plans in place to reroute trains in the event that floods or other natural disasters close some of the railroad's tracks. This is an example of ______ planning.

"Lack of financial stability" would be identified in a company's SWOT analysis as a threat.