Question 1

Autocratic leaders ______.

Accepted Answer

A)  make decisions on their own, often without consulting others 
B)  believe in minimal supervision 
C)  are open-minded leaders 
D)  involve subordinates in making decisions 
A)  make decisions on their own, often without consulting others 
B)  believe in minimal supervision 
C)  are open-minded leaders 
D)  involve subordinates in making decisions

Question 2

Democratic leaders give their subordinates the authority to make all decisions.

Accepted Answer

A) True 
 B)False

Question 3

Product innovation is an example of competitive differentiation.

Accepted Answer

A) True 
 B)False

Question 4

A formal decision-making process is NOT practical for most not-for-profit organizations.

Accepted Answer

A) True 
 B)False

Question 5

Autocratic leaders have all of the following characteristics EXCEPT ______.

Accepted Answer

A)  concentration of power with the manager 
B)  two-way communication 
C)  decisions are made by the manager with little to no consultation from subordinates 
D)  employees are closely supervised 
A)  concentration of power with the manager 
B)  two-way communication 
C)  decisions are made by the manager with little to no consultation from subordinates 
D)  employees are closely supervised

Question 6

Experts agree that the democratic leadership style is the best style to use.

Accepted Answer

A) True 
 B)False

Question 7

Firms organized around business functions such as finance, marketing, and production have process departmentalization.

Accepted Answer

A) True 
 B)False

Question 8

Mission statements are guideposts by which managers define the organization's desired performance.

Accepted Answer

A) True 
 B)False

Question 9

Complete the following using the terms listed below.
-The act of assigning activities to subordinates is called ______.

Accepted Answer

A) corporate culture 
B) top management 
C) line organization 
D) management 
E) departmentalization
F)organization
G)delegation
H)matrix
I)span of management
J). controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)contingency planning
O). nonprogrammed decision
P). autocratic leaders
Q). human skills
R). mission statement
S). competitive differentiation
T). empowerment 
A) corporate culture 
B) top management 
C) line organization 
D) management 
E) departmentalization
F)organization
G)delegation
H)matrix
I)span of management
J). controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)contingency planning
O). nonprogrammed decision
P). autocratic leaders
Q). human skills
R). mission statement
S). competitive differentiation
T). empowerment

Question 10

Conceptual skills are ______.

Accepted Answer

A)  not as important at the top management level 
B)  most important for supervisors 
C)  skills that allow a person to understand how all the pieces of an organization fit together to accomplish its objectives 
D)  used to motivate, communicate, and lead other employees 
A)  not as important at the top management level 
B)  most important for supervisors 
C)  skills that allow a person to understand how all the pieces of an organization fit together to accomplish its objectives 
D)  used to motivate, communicate, and lead other employees

Question 11

Marcus is responsible for guiding and motivating 10 other employees to accomplish various organizational objectives. Marcus handles the ______ managerial function.

Accepted Answer

A)  planning 
B)  organizing 
C)  directing 
D)  controlling 
A)  planning 
B)  organizing 
C)  directing 
D)  controlling

Question 12

List in order the steps involved in the strategic planning process.

Accepted Answer

The steps of strategic planning include

Question 13

Once a manager has determined the problem or opportunity, the next step in the decision-making process is to ______.

Accepted Answer

A)  decide whether the manager is facing a programmed decision or a nonprogrammed decision 
B)  identify the problem 
C)  develop alternatives 
D)  evaluate alternatives 
A)  decide whether the manager is facing a programmed decision or a nonprogrammed decision 
B)  identify the problem 
C)  develop alternatives 
D)  evaluate alternatives

Question 14

Hewlett Packard (HP) is subdivided by its different lines (such as laptops, desktops, mobile devices, printers, and servers). HP is departmentalized by ______.

Accepted Answer

A)  process 
B)  customer 
C)  function 
D)  product 
A)  process 
B)  customer 
C)  function 
D)  product

Question 15

Which leadership style would allow sales personnel to participate in setting sales quotas?

Accepted Answer

A)  free-rein 
B)  judgmental 
C)  democratic 
D)  autocratic 
A)  free-rein 
B)  judgmental 
C)  democratic 
D)  autocratic

Question 16

When the manager of a local auto repair shop decided to expand into a neighbouring town, she was making a nonprogrammed decision.

Accepted Answer

A) True 
 B)False

Question 17

Which of the four functions of management creates a well-designed road map of the actions needed to lead a company forward?

Accepted Answer

A)  organizing 
B)  directing 
C)  controlling 
D)  planning 
A)  organizing 
B)  directing 
C)  controlling 
D)  planning

Question 18

Conceptual skills are especially important for supervisors since they develop long-range plans for the future direction of their organizations.

Accepted Answer

A) True 
 B)False

Question 19

Canadian River Furniture Manufacturing's departments include cutting, staining, varnishing, drilling, shaping, and assembling. These departments are based on ______.

Accepted Answer

A)  process 
B)  product 
C)  function 
D)  customer 
A)  process 
B)  product 
C)  function 
D)  customer

Question 20

What is the first step in the organizing process?

Accepted Answer

A)  Determine specific work activities necessary to implement plans and achieve objectives. 
B)  Assign activities to specific positions and people and allocate necessary resources. 
C)  Coordinate activities of different groups and individuals. 
D)  Group work activities into a logical pattern or structure. 
A)  Determine specific work activities necessary to implement plans and achieve objectives. 
B)  Assign activities to specific positions and people and allocate necessary resources. 
C)  Coordinate activities of different groups and individuals. 
D)  Group work activities into a logical pattern or structure.

Autocratic leaders ______.

Democratic leaders give their subordinates the authority to make all decisions.

Product innovation is an example of competitive differentiation.

A formal decision-making process is NOT practical for most not-for-profit organizations.

Autocratic leaders have all of the following characteristics EXCEPT ______.

Experts agree that the democratic leadership style is the best style to use.

Firms organized around business functions such as finance, marketing, and production have process departmentalization.

Mission statements are guideposts by which managers define the organization's desired performance.

Complete the following using the terms listed below. -The act of assigning activities to subordinates is called ______.

Conceptual skills are ______.

Marcus is responsible for guiding and motivating 10 other employees to accomplish various organizational objectives. Marcus handles the ______ managerial function.

List in order the steps involved in the strategic planning process.

Once a manager has determined the problem or opportunity, the next step in the decision-making process is to ______.

Hewlett Packard (HP) is subdivided by its different lines (such as laptops, desktops, mobile devices, printers, and servers). HP is departmentalized by ______.

Which leadership style would allow sales personnel to participate in setting sales quotas?

When the manager of a local auto repair shop decided to expand into a neighbouring town, she was making a nonprogrammed decision.

Which of the four functions of management creates a well-designed road map of the actions needed to lead a company forward?

Conceptual skills are especially important for supervisors since they develop long-range plans for the future direction of their organizations.

Canadian River Furniture Manufacturing's departments include cutting, staining, varnishing, drilling, shaping, and assembling. These departments are based on ______.

What is the first step in the organizing process?

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labour Relations

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 7: Management, Leadership, and the Internal Organization

Autocratic leaders ______.

Democratic leaders give their subordinates the authority to make all decisions.

Product innovation is an example of competitive differentiation.

A formal decision-making process is NOT practical for most not-for-profit organizations.

Autocratic leaders have all of the following characteristics EXCEPT ______.

Experts agree that the democratic leadership style is the best style to use.

Firms organized around business functions such as finance, marketing, and production have process departmentalization.

Mission statements are guideposts by which managers define the organization's desired performance.

Complete the following using the terms listed below. -The act of assigning activities to subordinates is called ______.

Conceptual skills are ______.

Marcus is responsible for guiding and motivating 10 other employees to accomplish various organizational objectives. Marcus handles the ______ managerial function.

List in order the steps involved in the strategic planning process.

Once a manager has determined the problem or opportunity, the next step in the decision-making process is to ______.

Hewlett Packard (HP) is subdivided by its different lines (such as laptops, desktops, mobile devices, printers, and servers). HP is departmentalized by ______.

Which leadership style would allow sales personnel to participate in setting sales quotas?

When the manager of a local auto repair shop decided to expand into a neighbouring town, she was making a nonprogrammed decision.

Which of the four functions of management creates a well-designed road map of the actions needed to lead a company forward?

Conceptual skills are especially important for supervisors since they develop long-range plans for the future direction of their organizations.

Canadian River Furniture Manufacturing's departments include cutting, staining, varnishing, drilling, shaping, and assembling. These departments are based on ______.

What is the first step in the organizing process?

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labour Relations

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters