Exam 7: Management, Leadership, and the Internal Organization

Complete the following using the terms listed below. -______ is the business concept in which employees share authority, responsibility, and decision making with their managers.

The decision of Dell to market computers "built to order" was part of its strategic planning.

Complete the following using the terms listed below. -______ allows a firm to resume operations quickly and smoothly after a crisis, while openly communicating with the public.

The best style of leadership is ______.

Maya, director of admissions at Glenview Hospital, frequently seeks input from subordinates on issues relating to her department. Maya's style of leadership would be considered ______.

SWOT is an acronym for strategies, weaknesses, opportunities, and teamwork.

Top management usually spends the majority of time on ______ plans.

A petroleum refinery stockpiles crude oil so that it can easily switch between producing home heating oil and gasoline, depending on relative demand. This is an example of ______ planning.

Jorge believes that close supervision of employees stifles creativity, so he allows his employees to make most of their own decisions. Jorge is an example of a free-rein leader.

Morgan is the manager of a local Circuit City and has put up signs promoting the store's weekly sale products. Morgan's assignment would be classified as a ______.

Organization charts are the visual indication of a firm's ______.

Managers use symbols, rituals, and ceremonies to reinforce corporate culture.

Most top executives began their careers as which type of expert?

A home furnishing store issued a recall notice about a vase that easily cracks. Before the notice was publicly issued, the company had assembled a crisis management team to enact a(n) ______ plan.

______ is the ability of directing or inspiring others to perform activities designed to achieve organizational objectives.

Complete the following using the terms listed below. -A company that emphasizes ______ locates decision at lower levels.

A company that retains decision making at the top is known as

A baseball manager would be classified as middle management.

Complete the following using the terms listed below. -______ is the set of relationships that indicates who gives direction to whom and who reports to whom.

List the major forms of departmentalization and explain how management decides which form or forms to use.