Exam 7: Management, Leadership, and the Internal Organization

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As a company grows, what happens to its organizational structure?

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A

One purpose of a company's vision is to differentiate itself from its competitors.

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True

Marriott has a policy of allowing employees at its hotels to immediately respond to customer problems without having to obtain prior approvals from senior managers. This policy is best described as ______.

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D

Tactical planning involves current and near-term activities required to implement companywide strategies.

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A primary ______ of eBay is being the world's largest online auction site.

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Organizational structures that are based on the goods and services a company offers are usually departmentalized by ______.

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Free-rein leaders believe in minimal communication since employees are empowered to make all decisions.

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Targets by which managers define the organization's desired performance are called ______.

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Explain what is meant by span of management. Describe the trend in determining span of management.

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Complete the following using the terms listed below. -______ is the process of dividing work activities into units within the organization.

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Top managers devote most of their time to developing long-range plans for their organizations.

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Complete the following using the terms listed below. -A(n) ______ is a written explanation of an organization's business intentions and aims.

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A mission statement publicizes a company's reason for existence.

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A company that is based on a direct flow of authority from the top executive to subordinates is known as a ______ organization.

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Complete the following using the terms listed below. -A(n) ______ is an organized approach to assessing a company's internal strengths and weaknesses and its external opportunities and threats.

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The directing function is a vital responsibility of top management.

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Complete the following using the terms listed below. -A(n) ______ is a structured group of people working together to achieve common goals.

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Provide examples of tools managers might use to reinforce corporate culture.

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Mario is part of a strategic planning team. He has identified that his company is the low-cost producer in its industry. This should be listed on a SWOT analysis as a(n) ______.

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Describe the three basic skills necessary for managerial success.

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