Question 1

Tactical planning is the primary responsibility of middle managers and supervisors.

Accepted Answer

A) True 
 B)False

Question 2

A trend toward decentralization has pushed decision making down to operating employees.

Accepted Answer

A) True 
 B)False

Question 3

Complete the following using the terms listed below.
-A(n) ______ involves a complex and unique problem or opportunity with important consequences for the organization.

Accepted Answer

A) corporate culture 
B) top management 
C) line organization 
D) management 
E) departmentalization
F)organization
G)delegation
H)matrix
I)span of management
J). controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)contingency planning
O). nonprogrammed decision
P). autocratic leaders
Q). human skills
R). mission statement
S). competitive differentiation
T). empowerment 
A) corporate culture 
B) top management 
C) line organization 
D) management 
E) departmentalization
F)organization
G)delegation
H)matrix
I)span of management
J). controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)contingency planning
O). nonprogrammed decision
P). autocratic leaders
Q). human skills
R). mission statement
S). competitive differentiation
T). empowerment

Question 4

Human skills involve ______.

Accepted Answer

A)  directing and controlling operations 
B)  understanding knowledge and tools of a specific discipline 
C)  leading and motivating workers 
D)  seeing the organization as a unified whole 
A)  directing and controlling operations 
B)  understanding knowledge and tools of a specific discipline 
C)  leading and motivating workers 
D)  seeing the organization as a unified whole

Question 5

Harriet, the marketing manager of Video One, allows subordinates to make most of the decisions for the department. Harriet's leadership style can best be described as ______.

Accepted Answer

A)  free-rein 
B)  autocratic 
C)  democratic 
D)  persuasive 
A)  free-rein 
B)  autocratic 
C)  democratic 
D)  persuasive

Question 6

Describe three personal qualities found in great leaders.

Accepted Answer

While great leaders don't share all of t

Question 7

Define SWOT analysis and explain its purpose in the strategic planning process.

Accepted Answer

SWOT is an acronym for strengths, weakne

Question 8

Damien is working on a project where he needs to anticipate future events and conditions, as well as avoid costly mistakes. Damien is engaged in the ______ managerial function.

Accepted Answer

A)  controlling 
B)  planning 
C)  organizing 
D)  directing 
A)  controlling 
B)  planning 
C)  organizing 
D)  directing

Question 9

Managers engage in planning on a situational basis. It's NOT an everyday activity.

Accepted Answer

A) True 
 B)False

Question 10

Serguis is a member of his firm's strategic planning team. He has identified several untapped markets that exist in other countries. His observation should be listed as a(n) ______.

Accepted Answer

A)  opportunity 
B)  weakness 
C)  strength 
D)  threat 
A)  opportunity 
B)  weakness 
C)  strength 
D)  threat

Question 11

Leaders establish power from all of the following sources EXCEPT their ______.

Accepted Answer

A)  position in the organization 
B)  expertise 
C)  leadership style 
D)  personality 
A)  position in the organization 
B)  expertise 
C)  leadership style 
D)  personality

Question 12

Democratic leaders ______.

Accepted Answer

A)  involve their subordinates in making decisions 
B)  let people know only what they need to know to do their jobs 
C)  are always the most effective leaders 
D)  leave all decisions to their subordinates 
A)  involve their subordinates in making decisions 
B)  let people know only what they need to know to do their jobs 
C)  are always the most effective leaders 
D)  leave all decisions to their subordinates

Question 13

Managers may switch from one style of leadership to another depending on the situation.

Accepted Answer

A) True 
 B)False

Question 14

A company's perceptions regarding the marketplace needs and the ways a firm can satisfy them is known as a(n) ______.

Accepted Answer

A)  financial plan 
B)  vision 
C)  strategic plan 
D)  contingency plan 
A)  financial plan 
B)  vision 
C)  strategic plan 
D)  contingency plan

Question 15

Deleting a product from the line is an example of a nonprogrammed decision.

Accepted Answer

A) True 
 B)False

Question 16

A single company may implement several different organizational schemes.

Accepted Answer

A) True 
 B)False

Question 17

Complete the following using the terms listed below.
-The ______ function evaluates an organization's performance against its objectives.

Accepted Answer

A) corporate culture 
B) top management 
C) line organization 
D) management 
E) departmentalization
F)organization
G)delegation
H)matrix
I)span of management
J). controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)contingency planning
O). nonprogrammed decision
P). autocratic leaders
Q). human skills
R). mission statement
S). competitive differentiation
T). empowerment 
A) corporate culture 
B) top management 
C) line organization 
D) management 
E) departmentalization
F)organization
G)delegation
H)matrix
I)span of management
J). controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)contingency planning
O). nonprogrammed decision
P). autocratic leaders
Q). human skills
R). mission statement
S). competitive differentiation
T). empowerment

Question 18

In a line-and-staff organization, staff managers have the authority to give orders to line departments.

Accepted Answer

A) True 
 B)False

Question 19

Great leaders do NOT share the same qualities.

Accepted Answer

A) True 
 B)False

Question 20

In deciding on a form of departmentalization, managers take into account the type of product they produce, the size of their company, their customer base, and the location of their customers.

Accepted Answer

A) True 
 B)False

Tactical planning is the primary responsibility of middle managers and supervisors.

A trend toward decentralization has pushed decision making down to operating employees.

Complete the following using the terms listed below. -A(n) ______ involves a complex and unique problem or opportunity with important consequences for the organization.

Human skills involve ______.

Harriet, the marketing manager of Video One, allows subordinates to make most of the decisions for the department. Harriet's leadership style can best be described as ______.

Describe three personal qualities found in great leaders.

Define SWOT analysis and explain its purpose in the strategic planning process.

Damien is working on a project where he needs to anticipate future events and conditions, as well as avoid costly mistakes. Damien is engaged in the ______ managerial function.

Managers engage in planning on a situational basis. It's NOT an everyday activity.

Serguis is a member of his firm's strategic planning team. He has identified several untapped markets that exist in other countries. His observation should be listed as a(n) ______.

Leaders establish power from all of the following sources EXCEPT their ______.

Democratic leaders ______.

Managers may switch from one style of leadership to another depending on the situation.

A company's perceptions regarding the marketplace needs and the ways a firm can satisfy them is known as a(n) ______.

Deleting a product from the line is an example of a nonprogrammed decision.

A single company may implement several different organizational schemes.

Complete the following using the terms listed below. -The ______ function evaluates an organization's performance against its objectives.

In a line-and-staff organization, staff managers have the authority to give orders to line departments.

Great leaders do NOT share the same qualities.

In deciding on a form of departmentalization, managers take into account the type of product they produce, the size of their company, their customer base, and the location of their customers.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labour Relations

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 7: Management, Leadership, and the Internal Organization

Tactical planning is the primary responsibility of middle managers and supervisors.

A trend toward decentralization has pushed decision making down to operating employees.

Complete the following using the terms listed below. -A(n) ______ involves a complex and unique problem or opportunity with important consequences for the organization.

Human skills involve ______.

Harriet, the marketing manager of Video One, allows subordinates to make most of the decisions for the department. Harriet's leadership style can best be described as ______.

Describe three personal qualities found in great leaders.

Define SWOT analysis and explain its purpose in the strategic planning process.

Damien is working on a project where he needs to anticipate future events and conditions, as well as avoid costly mistakes. Damien is engaged in the ______ managerial function.

Managers engage in planning on a situational basis. It's NOT an everyday activity.

Serguis is a member of his firm's strategic planning team. He has identified several untapped markets that exist in other countries. His observation should be listed as a(n) ______.

Leaders establish power from all of the following sources EXCEPT their ______.

Democratic leaders ______.

Managers may switch from one style of leadership to another depending on the situation.

A company's perceptions regarding the marketplace needs and the ways a firm can satisfy them is known as a(n) ______.

Deleting a product from the line is an example of a nonprogrammed decision.

A single company may implement several different organizational schemes.

Complete the following using the terms listed below. -The ______ function evaluates an organization's performance against its objectives.

In a line-and-staff organization, staff managers have the authority to give orders to line departments.

Great leaders do NOT share the same qualities.

In deciding on a form of departmentalization, managers take into account the type of product they produce, the size of their company, their customer base, and the location of their customers.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labour Relations

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters