Question 1

A good person-job fit is a situation in which _____.

Accepted Answer

A)  the employee's contributions and the company's inducements balance 
B)  the employee's contributions slightly exceed the company's inducements 
C)  the company's inducements slightly exceed the employee's contributions 
D)  the person hired for the job is qualified for it 
E)  the person has the right psychological makeup for the job 
A)  the employee's contributions and the company's inducements balance 
B)  the employee's contributions slightly exceed the company's inducements 
C)  the company's inducements slightly exceed the employee's contributions 
D)  the person hired for the job is qualified for it 
E)  the person has the right psychological makeup for the job

Question 2

Which of the following statements best describes the free-rein leadership style?

Accepted Answer

A)  Pay employees well and they will work hard 
B)  Allow employees the freedom to be creative 
C)  Involve your employees in every decision 
D)  The best solution will depend upon the situation 
E)  Be direct and tell people what you expect 
A)  Pay employees well and they will work hard 
B)  Allow employees the freedom to be creative 
C)  Involve your employees in every decision 
D)  The best solution will depend upon the situation 
E)  Be direct and tell people what you expect

Question 3

Scott manages a software development group.He has asked two of his subordinates to accompany him and a prospective new employee to lunch.He wants their opinions but he will make the final decision.Scott is using the ________ management style.

Accepted Answer

A)  contingency 
B)  reinforcement 
C)  autocratic 
D)  free-rein 
E)  democratic 
A)  contingency 
B)  reinforcement 
C)  autocratic 
D)  free-rein 
E)  democratic

Question 4

At Nordic Enterprises,Johann Ruud is most effective in carrying out the management of daily tasks that must be performed.Which of the following approaches most likely characterizes Johann's management style?

Accepted Answer

A)  Charismatic 
B)  Transactional 
C)  Transformational 
D)  Situational 
E)  Ethical 
A)  Charismatic 
B)  Transactional 
C)  Transformational 
D)  Situational 
E)  Ethical

Question 5

Transactional leadership is essentially the same as __________,while transformational leadership is closer to the notion of ____________.

Accepted Answer

A)  leadership; management 
B)  controlling; planning 
C)  management; leadership 
D)  organizing; planning 
E)  participative management; autocratic management 
A)  leadership; management 
B)  controlling; planning 
C)  management; leadership 
D)  organizing; planning 
E)  participative management; autocratic management

Question 6

How have managerial styles changed as organizations have become flatter and workers more empowered?

Accepted Answer

Managers have shifte

Question 7

Harriet thinks that Maslow's hierarchy of needs model is very relevant for her workers.She also knows that their physiological needs are being met.What can she do to satisfy her workers' concerns about the next level of need?

Accepted Answer

A)  Sponsor more social events at work 
B)  Give higher-status job titles 
C)  Create a sense of belonging to the company 
D)  Improve workers' job security 
E)  Give challenging job assignments 
A)  Sponsor more social events at work 
B)  Give higher-status job titles 
C)  Create a sense of belonging to the company 
D)  Improve workers' job security 
E)  Give challenging job assignments

Question 8

The two-factor theory states that

Accepted Answer

A)  there are two aspects to motivation: content,which deals with the content of a job,and environment,which deals with satisfaction. 
B)  there are two aspects to motivation: hygienes,which prevent dissatisfaction,and motivators,which contribute to satisfaction. 
C)  there are two factors that increase job satisfaction. 
D)  there are two aspects to motivation: hygienes,which contribute to satisfaction,and motivators,which prevent dissatisfaction. 
E)  recognition of the completion of a difficult task is an important factor. 
A)  there are two aspects to motivation: content,which deals with the content of a job,and environment,which deals with satisfaction. 
B)  there are two aspects to motivation: hygienes,which prevent dissatisfaction,and motivators,which contribute to satisfaction. 
C)  there are two factors that increase job satisfaction. 
D)  there are two aspects to motivation: hygienes,which contribute to satisfaction,and motivators,which prevent dissatisfaction. 
E)  recognition of the completion of a difficult task is an important factor.

Question 9

Scientific management was focused on finding the "one best way" to do a job.

Accepted Answer

A) True 
 B)False

Question 10

In a move to become less hierarchical,many organizations have eliminated the old-fashioned command and control mentality.This is most consistent with the idea of __________.

Accepted Answer

A)  leaders as coaches 
B)  transactional leadership 
C)  situational leadership 
D)  trait leadership 
E)  substitutes for leadership 
A)  leaders as coaches 
B)  transactional leadership 
C)  situational leadership 
D)  trait leadership 
E)  substitutes for leadership

Question 11

Leadership and management mean essentially the same thing.

Accepted Answer

A) True 
 B)False

Question 12

"Smith! Jones! You good-for-nothing,lazy,freeloading know-it-alls!" This statement exemplifies a ________ approach to motivation.

Accepted Answer

A)  expectancy theory 
B)  equity theory 
C)  Theory Y 
D)  hierarchy of needs 
E)  Theory X 
A)  expectancy theory 
B)  equity theory 
C)  Theory Y 
D)  hierarchy of needs 
E)  Theory X

Question 13

_____ reflects a person's comfort level with relationships.

Accepted Answer

A)  Conscientiousness 
B)  Extroversion 
C)  Agreeableness 
D)  Openness 
E)  Emotionality 
A)  Conscientiousness 
B)  Extroversion 
C)  Agreeableness 
D)  Openness 
E)  Emotionality

Question 14

What are performance behaviours?

Accepted Answer

The behaviours that

Question 15

A survey conducted by CareerBuilder revealed that managers placed a high priority on emotional intelligence when hiring.The survey also found that

Accepted Answer

A)  women were more highly motivated than men. 
B)  managers put a higher priority on emotional intelligence than on mental intelligence. 
C)  immigrants were more highly motivated than any other group. 
D)  pay was not the most important motivating factor for workers. 
E)  the possibility of advancement was more important for men than for women. 
A)  women were more highly motivated than men. 
B)  managers put a higher priority on emotional intelligence than on mental intelligence. 
C)  immigrants were more highly motivated than any other group. 
D)  pay was not the most important motivating factor for workers. 
E)  the possibility of advancement was more important for men than for women.

Question 16

Mary recently joined a team that is charged with the responsibility of accomplishing a specific task that requires using a combination of telecommunications and information technologies.Mary is part of a

Accepted Answer

A)  problem-solving team. 
B)  virtual team. 
C)  transnational team. 
D)  self-managed team. 
E)  project team. 
A)  problem-solving team. 
B)  virtual team. 
C)  transnational team. 
D)  self-managed team. 
E)  project team.

Question 17

Mary withholds negative consequences when employees exhibit desired behaviours.Mary is using negative reinforcement.

Accepted Answer

A) True 
 B)False

Question 18

What is the meaning of the term "turnover" when dealing with people in the organization?

Accepted Answer

A)  Turnover measures the departure of employees from the organization. 
B)  Turnover measures the rate at which the finished goods inventory is sold during the year. 
C)  Turnover is the mental attitude about the job. 
D)  Turnover reflects the number of grievances submitted by employees. 
E)  Turnover measures the profitability of the firm per employee. 
A)  Turnover measures the departure of employees from the organization. 
B)  Turnover measures the rate at which the finished goods inventory is sold during the year. 
C)  Turnover is the mental attitude about the job. 
D)  Turnover reflects the number of grievances submitted by employees. 
E)  Turnover measures the profitability of the firm per employee.

Question 19

In a typical flextime schedule,there are certain hours where the employee must be on the job,but the remaining hours are up to the employee to select.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is true about the hierarchy of needs theory?

Accepted Answer

A)  Once a need has been satisfied it will always become a motivator. 
B)  People's individual needs do not vary much. 
C)  Lower-level needs must be met before higher-level needs emerge. 
D)  Higher-level needs must be met before lower-level needs emerge. 
E)  The more a need is satisfied,the more it becomes a motivator. 
A)  Once a need has been satisfied it will always become a motivator. 
B)  People's individual needs do not vary much. 
C)  Lower-level needs must be met before higher-level needs emerge. 
D)  Higher-level needs must be met before lower-level needs emerge. 
E)  The more a need is satisfied,the more it becomes a motivator.

A good person-job fit is a situation in which _____.

Which of the following statements best describes the free-rein leadership style?

Scott manages a software development group.He has asked two of his subordinates to accompany him and a prospective new employee to lunch.He wants their opinions but he will make the final decision.Scott is using the ________ management style.

At Nordic Enterprises,Johann Ruud is most effective in carrying out the management of daily tasks that must be performed.Which of the following approaches most likely characterizes Johann's management style?

Transactional leadership is essentially the same as ,while transformational leadership is closer to the notion of __.

How have managerial styles changed as organizations have become flatter and workers more empowered?

Harriet thinks that Maslow's hierarchy of needs model is very relevant for her workers.She also knows that their physiological needs are being met.What can she do to satisfy her workers' concerns about the next level of need?

The two-factor theory states that

Scientific management was focused on finding the "one best way" to do a job.

In a move to become less hierarchical,many organizations have eliminated the old-fashioned command and control mentality.This is most consistent with the idea of __________.

Leadership and management mean essentially the same thing.

"Smith! Jones! You good-for-nothing,lazy,freeloading know-it-alls!" This statement exemplifies a ________ approach to motivation.

_____ reflects a person's comfort level with relationships.

What are performance behaviours?

A survey conducted by CareerBuilder revealed that managers placed a high priority on emotional intelligence when hiring.The survey also found that

Mary recently joined a team that is charged with the responsibility of accomplishing a specific task that requires using a combination of telecommunications and information technologies.Mary is part of a

Mary withholds negative consequences when employees exhibit desired behaviours.Mary is using negative reinforcement.

What is the meaning of the term "turnover" when dealing with people in the organization?

In a typical flextime schedule,there are certain hours where the employee must be on the job,but the remaining hours are up to the employee to select.

Which of the following is true about the hierarchy of needs theory?

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources

Understanding Labourmanagement Relations

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

Exam 10: Motivating and Leading Employees

A good person-job fit is a situation in which _____.

Which of the following statements best describes the free-rein leadership style?

Scott manages a software development group.He has asked two of his subordinates to accompany him and a prospective new employee to lunch.He wants their opinions but he will make the final decision.Scott is using the ________ management style.

At Nordic Enterprises,Johann Ruud is most effective in carrying out the management of daily tasks that must be performed.Which of the following approaches most likely characterizes Johann's management style?

Transactional leadership is essentially the same as __________,while transformational leadership is closer to the notion of ____________.

How have managerial styles changed as organizations have become flatter and workers more empowered?

Harriet thinks that Maslow's hierarchy of needs model is very relevant for her workers.She also knows that their physiological needs are being met.What can she do to satisfy her workers' concerns about the next level of need?

The two-factor theory states that

Scientific management was focused on finding the "one best way" to do a job.

In a move to become less hierarchical,many organizations have eliminated the old-fashioned command and control mentality.This is most consistent with the idea of __________.

Leadership and management mean essentially the same thing.

"Smith! Jones! You good-for-nothing,lazy,freeloading know-it-alls!" This statement exemplifies a ________ approach to motivation.

_____ reflects a person's comfort level with relationships.

What are performance behaviours?

A survey conducted by CareerBuilder revealed that managers placed a high priority on emotional intelligence when hiring.The survey also found that

Mary recently joined a team that is charged with the responsibility of accomplishing a specific task that requires using a combination of telecommunications and information technologies.Mary is part of a

Mary withholds negative consequences when employees exhibit desired behaviours.Mary is using negative reinforcement.

What is the meaning of the term "turnover" when dealing with people in the organization?

In a typical flextime schedule,there are certain hours where the employee must be on the job,but the remaining hours are up to the employee to select.

Which of the following is true about the hierarchy of needs theory?

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources

Understanding Labourmanagement Relations

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

Transactional leadership is essentially the same as ,while transformational leadership is closer to the notion of __.