Question 1

Because not everybody's needs are the same,some organizations let employees pick and choose the benefits they want.This is known as a:

Accepted Answer

A) HMO 
B) Cafeteria style benefit plan 
C) Flexible benefit plan 
D) Fixed benefit plan 
E) PPO 
A) HMO 
B) Cafeteria style benefit plan 
C) Flexible benefit plan 
D) Fixed benefit plan 
E) PPO

Question 2

After managers have completed the job analyses for all jobs in an organization,they will know what knowledge,skills,and abilities potential employees need to perform those jobs.

Accepted Answer

A) True 
 B)False

Question 3

What focuses on building the knowledge and skills of organizational members so they are prepared to take on new responsibilities and challenges?

Accepted Answer

A) On-the-job training 
B) Training 
C) Development 
D) Classroom instruction 
E) Role-playing 
A) On-the-job training 
B) Training 
C) Development 
D) Classroom instruction 
E) Role-playing

Question 4

The degree to which a test measures what it is supposed to measure is called the __________ of the test.

Accepted Answer

A) reliability 
B) validity 
C) rjp 
D) compatibility 
E) capability 
A) reliability 
B) validity 
C) rjp 
D) compatibility 
E) capability

Question 5

Discuss the importance of reliability and validity on the various selection techniques.

Accepted Answer

Whatever selection tools a manager uses

Question 6

Which of the following is NOT usually a topic for collective bargaining?

Accepted Answer

A) Pay 
B) Organizational strategy 
C) Job security 
D) Hours 
E) Benefits 
A) Pay 
B) Organizational strategy 
C) Job security 
D) Hours 
E) Benefits

Question 7

Title VII of the Civil Rights Act prohibits discrimination in hiring,on the basis of sexual orientation.

Accepted Answer

A) True 
 B)False

Question 8

All of the following are advantages to external recruiting EXCEPT:

Accepted Answer

A) Larger applicant pool 
B) Newcomers with a fresh approach 
C) Attract new knowledge,skills,and abilities 
D) Less expensive 
E) Newcomers who understand the latest technology 
A) Larger applicant pool 
B) Newcomers with a fresh approach 
C) Attract new knowledge,skills,and abilities 
D) Less expensive 
E) Newcomers who understand the latest technology

Question 9

Managers can use the performance appraisal system to determine which workers are candidates for training and development.

Accepted Answer

A) True 
 B)False

Question 10

Personality tests assess the degree to which job applicants have the necessary skills for successful job performance.

Accepted Answer

A) True 
 B)False

Question 11

As part of the selection process,Mark was required to take a test to determine if he had the necessary skills to perform the jobs successfully.What type of test did Mark take?

Accepted Answer

A) Paper-and-pencil tests 
B) Personality tests 
C) Structured tests 
D) Performance tests 
E) Ability tests 
A) Paper-and-pencil tests 
B) Personality tests 
C) Structured tests 
D) Performance tests 
E) Ability tests

Question 12

Performance feedback must take place prior to the performance appraisal.

Accepted Answer

A) True 
 B)False

Question 13

In the U.S. ,which of the following laws requires male and female employees to be paid equally if they perform "equal work?"

Accepted Answer

A) Title VII of the Civil Rights Act 
B) Age Discrimination in Employment Act 
C) Americans with Disabilities Act 
D) Equal Pay Act 
E) Pregnancy Discrimination Act 
A) Title VII of the Civil Rights Act 
B) Age Discrimination in Employment Act 
C) Americans with Disabilities Act 
D) Equal Pay Act 
E) Pregnancy Discrimination Act

Question 14

A manager for an accounting firm evaluates each accounts supervisor monthly on the basis of the number of customer audits completed during that month.This is an example of:

Accepted Answer

A) A subjective appraisal 
B) Situational testing 
C) An objective appraisal 
D) An ability appraisal 
E) Behavioral evaluation 
A) A subjective appraisal 
B) Situational testing 
C) An objective appraisal 
D) An ability appraisal 
E) Behavioral evaluation

Question 15

Discuss the five major components of a human resource management system.

Accepted Answer

Managers use recruitment and selection,t

Question 16

A sales manager for a Ford Motor Co.dealer evaluates each one of his sales staff monthly on the basis of the number of new cars sold during the past month.This is an example of:

Accepted Answer

A) A subjective appraisal 
B) Situational testing 
C) Personality testing 
D) Ability testing 
E) An objective appraisal 
A) A subjective appraisal 
B) Situational testing 
C) Personality testing 
D) Ability testing 
E) An objective appraisal

Question 17

When her current secretary left,Josephine hired a temp from an employment agency,instead of hiring a new permanent secretary.This is an example of:

Accepted Answer

A) Outsourcing 
B) On-the-job training 
C) A 360-degree appraisal 
D) An RJP 
E) Training 
A) Outsourcing 
B) On-the-job training 
C) A 360-degree appraisal 
D) An RJP 
E) Training

Question 18

Newly-hired programmers at Microsoft Corporation join small work teams so that experienced workers can serve as mentors to them while they are adjusting to their new job.This is an example of which component of the HRM process?

Accepted Answer

A) Recruitment 
B) Selection 
C) Performance appraisal 
D) Performance feedback 
E) Training and development 
A) Recruitment 
B) Selection 
C) Performance appraisal 
D) Performance feedback 
E) Training and development

Question 19

Managers use recruitment and selection,the second component of an HRM system,to attract and hire new employees who have the abilities,skills,and experiences that will help an organization achieve its goals.

Accepted Answer

A) True 
 B)False

Question 20

List five guidelines for giving effective performance feedback that contributes to employee motivation and performance.

Accepted Answer

1)Be specific and focus on behaviors or

Because not everybody's needs are the same,some organizations let employees pick and choose the benefits they want.This is known as a:

After managers have completed the job analyses for all jobs in an organization,they will know what knowledge,skills,and abilities potential employees need to perform those jobs.

What focuses on building the knowledge and skills of organizational members so they are prepared to take on new responsibilities and challenges?

The degree to which a test measures what it is supposed to measure is called the __________ of the test.

Discuss the importance of reliability and validity on the various selection techniques.

Which of the following is NOT usually a topic for collective bargaining?

Title VII of the Civil Rights Act prohibits discrimination in hiring,on the basis of sexual orientation.

All of the following are advantages to external recruiting EXCEPT:

Managers can use the performance appraisal system to determine which workers are candidates for training and development.

Personality tests assess the degree to which job applicants have the necessary skills for successful job performance.

As part of the selection process,Mark was required to take a test to determine if he had the necessary skills to perform the jobs successfully.What type of test did Mark take?

Performance feedback must take place prior to the performance appraisal.

In the U.S. ,which of the following laws requires male and female employees to be paid equally if they perform "equal work?"

A manager for an accounting firm evaluates each accounts supervisor monthly on the basis of the number of customer audits completed during that month.This is an example of:

Discuss the five major components of a human resource management system.

A sales manager for a Ford Motor Co.dealer evaluates each one of his sales staff monthly on the basis of the number of new cars sold during the past month.This is an example of:

When her current secretary left,Josephine hired a temp from an employment agency,instead of hiring a new permanent secretary.This is an example of:

Newly-hired programmers at Microsoft Corporation join small work teams so that experienced workers can serve as mentors to them while they are adjusting to their new job.This is an example of which component of the HRM process?

Managers use recruitment and selection,the second component of an HRM system,to attract and hire new employees who have the abilities,skills,and experiences that will help an organization achieve its goals.

List five guidelines for giving effective performance feedback that contributes to employee motivation and performance.

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

Exam 12: Human Resource Management

Because not everybody's needs are the same,some organizations let employees pick and choose the benefits they want.This is known as a:

After managers have completed the job analyses for all jobs in an organization,they will know what knowledge,skills,and abilities potential employees need to perform those jobs.

What focuses on building the knowledge and skills of organizational members so they are prepared to take on new responsibilities and challenges?

The degree to which a test measures what it is supposed to measure is called the __________ of the test.

Discuss the importance of reliability and validity on the various selection techniques.

Which of the following is NOT usually a topic for collective bargaining?

Title VII of the Civil Rights Act prohibits discrimination in hiring,on the basis of sexual orientation.

All of the following are advantages to external recruiting EXCEPT:

Managers can use the performance appraisal system to determine which workers are candidates for training and development.

Personality tests assess the degree to which job applicants have the necessary skills for successful job performance.

As part of the selection process,Mark was required to take a test to determine if he had the necessary skills to perform the jobs successfully.What type of test did Mark take?

Performance feedback must take place prior to the performance appraisal.

In the U.S. ,which of the following laws requires male and female employees to be paid equally if they perform "equal work?"

A manager for an accounting firm evaluates each accounts supervisor monthly on the basis of the number of customer audits completed during that month.This is an example of:

Discuss the five major components of a human resource management system.

A sales manager for a Ford Motor Co.dealer evaluates each one of his sales staff monthly on the basis of the number of new cars sold during the past month.This is an example of:

When her current secretary left,Josephine hired a temp from an employment agency,instead of hiring a new permanent secretary.This is an example of:

Newly-hired programmers at Microsoft Corporation join small work teams so that experienced workers can serve as mentors to them while they are adjusting to their new job.This is an example of which component of the HRM process?

Managers use recruitment and selection,the second component of an HRM system,to attract and hire new employees who have the abilities,skills,and experiences that will help an organization achieve its goals.

List five guidelines for giving effective performance feedback that contributes to employee motivation and performance.

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters