Exam 12: Human Resource Management

The component of an HRM system that focuses on attempting to attract and to hire employees who have the abilities and experiences to help the organization to achieve its goals is known as:

______ appraisals assess what workers are like,______ appraisals assess what workers do.

A manager attempting to select a test for a job applicant that will be a good predictor of the applicant's performance on the job if hired should be primarily concerned with the __________ of the test.

Before he was offered the job with ExpressFed,Adam had to take a test to prove his ability to lift over 50 pounds.This is an example of a:

Employee pay is based on membership in an organization and not necessarily on the particular job held.

A manager assesses a subordinate on personal characteristics that are relevant to the job performance of that subordinate.This is known as:

As a part of its human resource planning process,RST Consulting estimates the qualifications of all current employees as well as the qualifications of the available workers in the external job market.RST Consulting is conducting a(n):

When managers attempt to fill open positions with workers who are already working for the organization in some other capacity,they are engaging in:

The process of identifying the tasks,duties,and responsibilities that make up a job and the knowledge,skills,and abilities needed to perform the job is known as:

Instead of hiring an accountant,Johnson and Stevenson LLC decided to contract with a local accounting firm for their tax accounting needs.The process is known as off shoring.

If the same job applicant takes the same test on two different days and receives different but approximately the same score,this test is unreliable.

All of the job applicants for a sales position are asked: "What would you do when a customer complains that it takes too long to receive service?" What type of interview is being used?

The activities in which managers engage in order to create a pool of qualified candidates for a position are known collectively as the selection process.

External recruiting of new managers has both advantages and disadvantages for the organization.Discuss both the advantages and the disadvantages of external recruiting.When is external recruiting better for organizations than internal? Defend your answer.

Discuss the collective bargaining process.

Today,many organizations are using multiple interviewers in order to avoid individual idiosyncrasies and biases.

When an employee changes jobs within the organization and moves to another job at the same level without any major changes in authority or responsibility,this is known as:

In general,unstructured interviews are superior to structured interviews because they are more likely to yield information that will help identify qualified candidates.

Chrysler Corp.tests applicants for autoworker positions on their mechanical dexterity in an attempt to determine if they have the capability of performing an assembly-line job.This is an example of:

Behavior appraisals have the advantage of giving employees clear information about what they are doing right and wrong and how they can improve their performance.