Question 1

_____ refers to the ease with which a company changes or alters the way it performs its activities to respond to actions of its competitors.

Accepted Answer

A)  Speed 
B)  Flexibility 
C)  Innovativeness 
D)  Stability 
E)  Differentiation 
A)  Speed 
B)  Flexibility 
C)  Innovativeness 
D)  Stability 
E)  Differentiation

Question 2

High efficiency/high effectiveness situations:

Accepted Answer

A)  arise when managers choose the wrong goals to pursue and make poor use of resources. 
B)  result in the production of a low-quality product that customers do not want. 
C)  result in the production of a product that customers want at a quality and price that they can afford. 
D)  result in the production of a product that customers want, but that is too expensive for them to buy. 
E)  arise when managers choose inappropriate goals, but make good use of resources to pursue these goals. 
A)  arise when managers choose the wrong goals to pursue and make poor use of resources. 
B)  result in the production of a low-quality product that customers do not want. 
C)  result in the production of a product that customers want at a quality and price that they can afford. 
D)  result in the production of a product that customers want, but that is too expensive for them to buy. 
E)  arise when managers choose inappropriate goals, but make good use of resources to pursue these goals.

Question 3

Which of the following is true of leadership?

Accepted Answer

A)  It helps managers evaluate how well they themselves are performing. 
B)  It revolves around encouraging all employees to perform at a high level to help the organization achieve its vision and goals. 
C)  Managers evaluate how well an organization has achieved its goals and take corrective actions needed to improve performance. 
D)  It revolves around regulation of organizational efficiency and effectiveness. 
E)  Managers decide which goals to measure and then design control systems that will provide the information necessary to assess performance. 
A)  It helps managers evaluate how well they themselves are performing. 
B)  It revolves around encouraging all employees to perform at a high level to help the organization achieve its vision and goals. 
C)  Managers evaluate how well an organization has achieved its goals and take corrective actions needed to improve performance. 
D)  It revolves around regulation of organizational efficiency and effectiveness. 
E)  Managers decide which goals to measure and then design control systems that will provide the information necessary to assess performance.

Question 4

The chief executive officer is a company's most senior and important manager,the one all other top managers report to.

Accepted Answer

A) True 
 B)False

Question 5

The specific set of departmental skills,knowledge,and experience that allows one organization to outperform its rivals is known as the organization's:

Accepted Answer

A)  strategy. 
B)  vision. 
C)  goal. 
D)  mission. 
E)  core competency. 
A)  strategy. 
B)  vision. 
C)  goal. 
D)  mission. 
E)  core competency.

Question 6

Which of the following is true of low efficiency/high effectiveness situations?

Accepted Answer

A)  They arise when managers choose the wrong goals to pursue and make poor use of resources. 
B)  They arise when managers choose the right goals to pursue, but do a poor job of using resources to achieve these goals. 
C)  They arise when managers choose the right goals to pursue and make good use of resources to achieve these goals. 
D)  They result in the production of a low-quality product that customers do not want. 
E)  They result in the production of a high-quality product that customers do not want. 
A)  They arise when managers choose the wrong goals to pursue and make poor use of resources. 
B)  They arise when managers choose the right goals to pursue, but do a poor job of using resources to achieve these goals. 
C)  They arise when managers choose the right goals to pursue and make good use of resources to achieve these goals. 
D)  They result in the production of a low-quality product that customers do not want. 
E)  They result in the production of a high-quality product that customers do not want.

Question 7

Planning strategy is clear and easy,especially because planning is done under certainty when the result is known.

Accepted Answer

A) True 
 B)False

Question 8

Restructuring results in the loss of jobs.

Accepted Answer

A) True 
 B)False

Question 9

The top-line managers form the base of the managerial hierarchy.

Accepted Answer

A) True 
 B)False

Question 10

An organization's _____ is a short,succinct,and inspiring statement of what the organization intends to become.

Accepted Answer

A)  goal 
B)  value 
C)  strategy 
D)  vision 
E)  mission 
A)  goal 
B)  value 
C)  strategy 
D)  vision 
E)  mission

Question 11

Fresh Farms,Inc.,is facing financial problems.In order to tackle the situation,the management has decided to reduce the number of middle managers by 20 percent to help them cut costs.This is an example of:

Accepted Answer

A)  telecommuting. 
B)  restructuring. 
C)  outsourcing. 
D)  empowering. 
E)  innovating. 
A)  telecommuting. 
B)  restructuring. 
C)  outsourcing. 
D)  empowering. 
E)  innovating.

Question 12

Which of the managerial functions involves managers using their power,personality,influence,persuasion,and communication skills to coordinate people and groups so that their activities and efforts are in harmony?

Accepted Answer

A)  Leading 
B)  Planning 
C)  Organizing 
D)  Controlling 
E)  Arranging 
A)  Leading 
B)  Planning 
C)  Organizing 
D)  Controlling 
E)  Arranging

Question 13

George works as the human resource manager at Maddy's Confectionaries.It was mandatory for his subordinates to obtain his signature on every document related to the hiring of a new employee.When he realized that this was increasing the duration of the hiring process,he told his subordinates that they no longer needed his signature unless the hire involved extraordinary circumstances.This is an example of:

Accepted Answer

A)  restructuring. 
B)  outsourcing. 
C)  total quality management. 
D)  empowerment. 
E)  innovation. 
A)  restructuring. 
B)  outsourcing. 
C)  total quality management. 
D)  empowerment. 
E)  innovation.

Question 14

What is organizational performance and what is its relationship with efficiency and effectiveness?

Accepted Answer

Organizational performance is a measure

Question 15

Define planning.What are the three steps in the planning process?

Accepted Answer

Planning is the process of identifying a

Question 16

Which of the following strategies helps an organization to obtain customers by making decisions that allow it to produce goods or services more cheaply than its competitors?

Accepted Answer

A)  Disintermediation strategy 
B)  Centralization strategy 
C)  Penetration strategy 
D)  Low-cost strategy 
E)  Differentiation strategy 
A)  Disintermediation strategy 
B)  Centralization strategy 
C)  Penetration strategy 
D)  Low-cost strategy 
E)  Differentiation strategy

Question 17

Typically innovation takes place in small groups or teams.

Accepted Answer

A) True 
 B)False

Question 18

Define efficiency.When is an organization said to be efficient?

Accepted Answer

Efficiency is a measure of how productiv

Question 19

Which of the following refers to a cluster of decisions concerning what organizational goals to pursue,what actions to take,and how to use resources to achieve these goals?

Accepted Answer

A)  Synergy 
B)  Value 
C)  Strategy 
D)  Mission 
E)  Business model 
A)  Synergy 
B)  Value 
C)  Strategy 
D)  Mission 
E)  Business model

Question 20

How to allocate organizational resources to pursue the strategies that attain set goals,is a question addressed during:

Accepted Answer

A)  regulating. 
B)  planning. 
C)  leading. 
D)  controlling. 
E)  commanding. 
A)  regulating. 
B)  planning. 
C)  leading. 
D)  controlling. 
E)  commanding.

_____ refers to the ease with which a company changes or alters the way it performs its activities to respond to actions of its competitors.

High efficiency/high effectiveness situations:

Which of the following is true of leadership?

The chief executive officer is a company's most senior and important manager,the one all other top managers report to.

The specific set of departmental skills,knowledge,and experience that allows one organization to outperform its rivals is known as the organization's:

Which of the following is true of low efficiency/high effectiveness situations?

Planning strategy is clear and easy,especially because planning is done under certainty when the result is known.

Restructuring results in the loss of jobs.

The top-line managers form the base of the managerial hierarchy.

An organization's _____ is a short,succinct,and inspiring statement of what the organization intends to become.

Fresh Farms,Inc.,is facing financial problems.In order to tackle the situation,the management has decided to reduce the number of middle managers by 20 percent to help them cut costs.This is an example of:

Which of the managerial functions involves managers using their power,personality,influence,persuasion,and communication skills to coordinate people and groups so that their activities and efforts are in harmony?

What is organizational performance and what is its relationship with efficiency and effectiveness?

Define planning.What are the three steps in the planning process?

Which of the following strategies helps an organization to obtain customers by making decisions that allow it to produce goods or services more cheaply than its competitors?

Typically innovation takes place in small groups or teams.

Define efficiency.When is an organization said to be efficient?

Which of the following refers to a cluster of decisions concerning what organizational goals to pursue,what actions to take,and how to use resources to achieve these goals?

How to allocate organizational resources to pursue the strategies that attain set goals,is a question addressed during:

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters

Exam 1: The Management Process Today

_____ refers to the ease with which a company changes or alters the way it performs its activities to respond to actions of its competitors.

High efficiency/high effectiveness situations:

Which of the following is true of leadership?

The chief executive officer is a company's most senior and important manager,the one all other top managers report to.

The specific set of departmental skills,knowledge,and experience that allows one organization to outperform its rivals is known as the organization's:

Which of the following is true of low efficiency/high effectiveness situations?

Planning strategy is clear and easy,especially because planning is done under certainty when the result is known.

Restructuring results in the loss of jobs.

The top-line managers form the base of the managerial hierarchy.

An organization's _____ is a short,succinct,and inspiring statement of what the organization intends to become.

Fresh Farms,Inc.,is facing financial problems.In order to tackle the situation,the management has decided to reduce the number of middle managers by 20 percent to help them cut costs.This is an example of:

Which of the managerial functions involves managers using their power,personality,influence,persuasion,and communication skills to coordinate people and groups so that their activities and efforts are in harmony?

What is organizational performance and what is its relationship with efficiency and effectiveness?

Define planning.What are the three steps in the planning process?

Which of the following strategies helps an organization to obtain customers by making decisions that allow it to produce goods or services more cheaply than its competitors?

Typically innovation takes place in small groups or teams.

Define efficiency.When is an organization said to be efficient?

Which of the following refers to a cluster of decisions concerning what organizational goals to pursue,what actions to take,and how to use resources to achieve these goals?

How to allocate organizational resources to pursue the strategies that attain set goals,is a question addressed during:

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters