Question 1

_____ is a measure of how productively resources are used to achieve a goal.

Accepted Answer

A)  Validity 
B)  Generalizability 
C)  Efficiency 
D)  Effectiveness 
E)  Reliability 
A)  Validity 
B)  Generalizability 
C)  Efficiency 
D)  Effectiveness 
E)  Reliability C

Question 2

Which of the following is NOT true about management and organizational resources?

Accepted Answer

A)  Organizations are collections of people who work together to achieve a wide variety of goals. 
B)  Managers are responsible for making the most of an organization's human resources to achieve its goals. 
C)  Management is the planning, organizing, leading, and controlling of human and other resources to achieve organizational goals efficiently and effectively. 
D)  An organization's resources include assets such as machinery, raw materials, and computers and information technology. 
E)  Organizational performance increases in an indirect proportion to increases in efficiency and effectiveness. 
A)  Organizations are collections of people who work together to achieve a wide variety of goals. 
B)  Managers are responsible for making the most of an organization's human resources to achieve its goals. 
C)  Management is the planning, organizing, leading, and controlling of human and other resources to achieve organizational goals efficiently and effectively. 
D)  An organization's resources include assets such as machinery, raw materials, and computers and information technology. 
E)  Organizational performance increases in an indirect proportion to increases in efficiency and effectiveness. A

Question 3

Who amongst the following is most likely to be a part of the top management team?

Accepted Answer

A)  Supervisor 
B)  Head nurse 
C)  Chief mechanic 
D)  Divisional manager 
E)  Chief executive officer 
A)  Supervisor 
B)  Head nurse 
C)  Chief mechanic 
D)  Divisional manager 
E)  Chief executive officer E

Question 4

Define competitive advantage.What are its four building blocks?

Accepted Answer

Competitive advantage is the ability of

Question 5

The job-specific skills required to perform a particular type of work at a high level are a part of a manager's:

Accepted Answer

A)  human skills. 
B)  communication skills. 
C)  interpersonal skills. 
D)  technical skills. 
E)  conceptual skills. 
A)  human skills. 
B)  communication skills. 
C)  interpersonal skills. 
D)  technical skills. 
E)  conceptual skills.

Question 6

Which of the following processes gives the managers the ability to measure performance accurately and regulate organizational efficiency and effectiveness?

Accepted Answer

A)  Controlling 
B)  Planning 
C)  Organizing 
D)  Leading 
E)  Staffing 
A)  Controlling 
B)  Planning 
C)  Organizing 
D)  Leading 
E)  Staffing

Question 7

An organization's vision is a short,succinct,and inspiring statement of what the organization intends to become and the goals it is seeking to achieve.

Accepted Answer

A) True 
 B)False

Question 8

An organization's efficiency decreases when it reduces the quantity of resources it uses to produce goods or services.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is true of effectiveness?

Accepted Answer

A)  Organizational performance increases in direct proportion to increase in effectiveness. 
B)  Organizations are effective when managers minimize the time needed to produce a given output of services. 
C)  It is a measure of how productively resources are used to achieve a goal. 
D)  Organizations are effective when managers minimize the amount of input resources. 
E)  Effectiveness is related to performance but not efficiency. 
A)  Organizational performance increases in direct proportion to increase in effectiveness. 
B)  Organizations are effective when managers minimize the time needed to produce a given output of services. 
C)  It is a measure of how productively resources are used to achieve a goal. 
D)  Organizations are effective when managers minimize the amount of input resources. 
E)  Effectiveness is related to performance but not efficiency.

Question 10

A formal system of reporting relationships that coordinates and motivates organizational members so that they work together to attempt to achieve organizational goals is called an organizational:

Accepted Answer

A)  culture. 
B)  psychology. 
C)  structure. 
D)  assimilation. 
E)  chart. 
A)  culture. 
B)  psychology. 
C)  structure. 
D)  assimilation. 
E)  chart.

Question 11

Explain the significance of information technology with regards to empowering employees and facilitating self-managed teams.

Accepted Answer

Empowerment is a management technique th

Question 12

Managers seldom find it difficult to manage the diversity in today's workforce.

Accepted Answer

A) True 
 B)False

Question 13

Companies use their reward systems to promote empowerment.

Accepted Answer

A) True 
 B)False

Question 14

Organizations that operate and compete in more than one country are known as:

Accepted Answer

A)  domestic organizations. 
B)  central organizations. 
C)  holding organizations. 
D)  quasi-autonomous organizations. 
E)  global organizations. 
A)  domestic organizations. 
B)  central organizations. 
C)  holding organizations. 
D)  quasi-autonomous organizations. 
E)  global organizations.

Question 15

_____ involves contracting with another company,in a low-cost country abroad,to have it perform a work activity the organization previously performed itself.

Accepted Answer

A)  Integrating 
B)  Telecommuting 
C)  Outsourcing 
D)  Restructuring 
E)  Insourcing 
A)  Integrating 
B)  Telecommuting 
C)  Outsourcing 
D)  Restructuring 
E)  Insourcing

Question 16

Innovation is the process of creating new or improved goods and services that customers want.

Accepted Answer

A) True 
 B)False

Question 17

_____ is the process of structuring working relationships so that organizational members interact and cooperate to achieve organizational goals.

Accepted Answer

A)  Planning 
B)  Leading 
C)  Commanding 
D)  Controlling 
E)  Organizing 
A)  Planning 
B)  Leading 
C)  Commanding 
D)  Controlling 
E)  Organizing

Question 18

What is restructuring and what are its disadvantages?

Accepted Answer

Restructuring involves simplifying,shrin

Question 19

Which of the following is true of top managers?

Accepted Answer

A)  They are responsible for finding the best way to organize human and other resources to achieve organizational goals. 
B)  They are responsible for daily supervision of the nonmanagerial employees who perform the specific activities necessary to produce goods and services. 
C)  They find ways to help first-line managers and nonmanagerial employees better use resources to reduce manufacturing costs or improve customer service. 
D)  They have cross-departmental responsibility. 
E)  They are responsible for a single department. 
A)  They are responsible for finding the best way to organize human and other resources to achieve organizational goals. 
B)  They are responsible for daily supervision of the nonmanagerial employees who perform the specific activities necessary to produce goods and services. 
C)  They find ways to help first-line managers and nonmanagerial employees better use resources to reduce manufacturing costs or improve customer service. 
D)  They have cross-departmental responsibility. 
E)  They are responsible for a single department.

Question 20

Innovation takes place when management centralizes control of work activities and creates an organizational culture that precludes risk taking.

Accepted Answer

A) True 
 B)False

_____ is a measure of how productively resources are used to achieve a goal.

Which of the following is NOT true about management and organizational resources?

Who amongst the following is most likely to be a part of the top management team?

Define competitive advantage.What are its four building blocks?

The job-specific skills required to perform a particular type of work at a high level are a part of a manager's:

Which of the following processes gives the managers the ability to measure performance accurately and regulate organizational efficiency and effectiveness?

An organization's vision is a short,succinct,and inspiring statement of what the organization intends to become and the goals it is seeking to achieve.

An organization's efficiency decreases when it reduces the quantity of resources it uses to produce goods or services.

Which of the following is true of effectiveness?

A formal system of reporting relationships that coordinates and motivates organizational members so that they work together to attempt to achieve organizational goals is called an organizational:

Explain the significance of information technology with regards to empowering employees and facilitating self-managed teams.

Managers seldom find it difficult to manage the diversity in today's workforce.

Companies use their reward systems to promote empowerment.

Organizations that operate and compete in more than one country are known as:

_____ involves contracting with another company,in a low-cost country abroad,to have it perform a work activity the organization previously performed itself.

Innovation is the process of creating new or improved goods and services that customers want.

_____ is the process of structuring working relationships so that organizational members interact and cooperate to achieve organizational goals.

What is restructuring and what are its disadvantages?

Which of the following is true of top managers?

Innovation takes place when management centralizes control of work activities and creates an organizational culture that precludes risk taking.

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters

Exam 1: The Management Process Today

_____ is a measure of how productively resources are used to achieve a goal.

Which of the following is NOT true about management and organizational resources?

Who amongst the following is most likely to be a part of the top management team?

Define competitive advantage.What are its four building blocks?

The job-specific skills required to perform a particular type of work at a high level are a part of a manager's:

Which of the following processes gives the managers the ability to measure performance accurately and regulate organizational efficiency and effectiveness?

An organization's vision is a short,succinct,and inspiring statement of what the organization intends to become and the goals it is seeking to achieve.

An organization's efficiency decreases when it reduces the quantity of resources it uses to produce goods or services.

Which of the following is true of effectiveness?

A formal system of reporting relationships that coordinates and motivates organizational members so that they work together to attempt to achieve organizational goals is called an organizational:

Explain the significance of information technology with regards to empowering employees and facilitating self-managed teams.

Managers seldom find it difficult to manage the diversity in today's workforce.

Companies use their reward systems to promote empowerment.

Organizations that operate and compete in more than one country are known as:

_____ involves contracting with another company,in a low-cost country abroad,to have it perform a work activity the organization previously performed itself.

Innovation is the process of creating new or improved goods and services that customers want.

_____ is the process of structuring working relationships so that organizational members interact and cooperate to achieve organizational goals.

What is restructuring and what are its disadvantages?

Which of the following is true of top managers?

Innovation takes place when management centralizes control of work activities and creates an organizational culture that precludes risk taking.

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters