Question 1

Within a particular organization the marketing and manufacturing groups do not directly interact with each other.This is an example of ___________.

Accepted Answer

A) anticonflict interdependence 
B) pooled interdependence 
C) reciprocal interdependence 
D) independence 
A) anticonflict interdependence 
B) pooled interdependence 
C) reciprocal interdependence 
D) independence

Question 2

Three elements are critical to team building success.Describe these elements

Accepted Answer

The three elements are management commit

Question 3

"Dysfunctional conflict" actually can have positive organizational outcomes and should be welcomed by management.

Accepted Answer

A) True 
 B)False

Question 4

Jan and Joe disagree on the direction their student organization should take.Jan believes that the organization should focus on social activities while Joe wants the organization to concentrate on service activities.This is an example of ___________.

Accepted Answer

A) task conflict 
B) interrole conflict 
C) relationship conflict 
D) process conflict 
A) task conflict 
B) interrole conflict 
C) relationship conflict 
D) process conflict

Question 5

Team building ___________.

Accepted Answer

A) is not a short-term strategy to reduce intergroup conflict 
B) ordinarily begins with a series of diagnostic meetings 
C) is an ongoing process that is really never completed 
D) All of the above 
A) is not a short-term strategy to reduce intergroup conflict 
B) ordinarily begins with a series of diagnostic meetings 
C) is an ongoing process that is really never completed 
D) All of the above

Question 6

Why is conflict between line and staff groups common?

Accepted Answer

Conflicts between staff specialists and

Question 7

___________ may be the oldest,most frequently used method for resolving intergroup conflict.

Accepted Answer

A) Avoidance 
B) Compromise 
C) Smoothing 
D) The use of authority 
A) Avoidance 
B) Compromise 
C) Smoothing 
D) The use of authority

Question 8

The most effective method for managing intergroup conflict is ___________.

Accepted Answer

A) compromise 
B) smoothing 
C) the use of authority 
D) there is no single best means 
A) compromise 
B) smoothing 
C) the use of authority 
D) there is no single best means

Question 9

Describe four changes that are likely to occur within groups in intergroup conflict.

Accepted Answer

Many changes are likely to occur within

Question 10

How are "distorted perceptions" and "negative stereotypes" similar and different?

Accepted Answer

While specific answers will vary,they sh

Question 11

What are the pluses and minuses of "compromise" as a conflict resolution technique?

Accepted Answer

Compromise is a traditional method for r

Question 12

Sources of line-staff conflict include ___________.

Accepted Answer

A) the staff specialist may be loyal to a discipline,while the line manager may be loyal to the organization 
B) line managers fear that staff specialists will encroach on their jobs and thereby diminish their authority and power 
C) that in many cases,generalists are younger than staff managers 
D) A and B 
A) the staff specialist may be loyal to a discipline,while the line manager may be loyal to the organization 
B) line managers fear that staff specialists will encroach on their jobs and thereby diminish their authority and power 
C) that in many cases,generalists are younger than staff managers 
D) A and B

Question 13

Violence and aggression are the most common outcomes of intergroup conflict.

Accepted Answer

A) True 
 B)False

Question 14

Can conflict within an organization ever be too high or too low? Explain your answer.

Accepted Answer

Conflict may have either a positive or a

Question 15

"Team building" it typically only effective for new or relatively new teams.

Accepted Answer

A) True 
 B)False

Question 16

Common dysfunctional consequences of intergroup conflict include all of the following except ___________.

Accepted Answer

A) negative stereotyping 
B) decreased communication 
C) violence 
D) distorted perceptions 
A) negative stereotyping 
B) decreased communication 
C) violence 
D) distorted perceptions

Question 17

In an organization that has strong anticonflict values,mangers typically seek to avoid dysfunctional conflicts but will allow functional conflict.

Accepted Answer

A) True 
 B)False

Question 18

Gerri is task and result oriented,seeks challenges and opportunities,and is potentially confrontational.Which of the following personality types best match this profile?

Accepted Answer

A) Power seeker 
B) Persuader 
C) Reliable performer 
D) Limited performer 
A) Power seeker 
B) Persuader 
C) Reliable performer 
D) Limited performer

Question 19

Group conflict can arise from a number of sources.Describe three of these sources.

Accepted Answer

Sources include the following. Differenc

Question 20

When a group is in conflict,its members usually become ________ task oriented.

Accepted Answer

A) much less 
B) less 
C) more 
D) None of the above 
A) much less 
B) less 
C) more 
D) None of the above

Within a particular organization the marketing and manufacturing groups do not directly interact with each other.This is an example of ___________.

Three elements are critical to team building success.Describe these elements

"Dysfunctional conflict" actually can have positive organizational outcomes and should be welcomed by management.

Jan and Joe disagree on the direction their student organization should take.Jan believes that the organization should focus on social activities while Joe wants the organization to concentrate on service activities.This is an example of ___________.

Team building ___________.

Why is conflict between line and staff groups common?

___________ may be the oldest,most frequently used method for resolving intergroup conflict.

The most effective method for managing intergroup conflict is ___________.

Describe four changes that are likely to occur within groups in intergroup conflict.

How are "distorted perceptions" and "negative stereotypes" similar and different?

What are the pluses and minuses of "compromise" as a conflict resolution technique?

Sources of line-staff conflict include ___________.

Violence and aggression are the most common outcomes of intergroup conflict.

Can conflict within an organization ever be too high or too low? Explain your answer.

"Team building" it typically only effective for new or relatively new teams.

Common dysfunctional consequences of intergroup conflict include all of the following except ___________.

In an organization that has strong anticonflict values,mangers typically seek to avoid dysfunctional conflicts but will allow functional conflict.

Gerri is task and result oriented,seeks challenges and opportunities,and is potentially confrontational.Which of the following personality types best match this profile?

Group conflict can arise from a number of sources.Describe three of these sources.

When a group is in conflict,its members usually become ________ task oriented.

Managing Effective Organizations

Organizational Culture

Managing Globally

Individual Behavior and Differences

Motivation: Background and Theories

Motivation: Organizational Applications

Managing Workplace Stress

Group and Team Behavior

Power and Politics

Leadership: Fundamentals

Leadership: Emerging Perspectives

Work Design

Organization Structure

Managing Communication

Decision Making

Managing Organizational Change and Learning

Filters

Exam 9: Conflict and Negotiation

Within a particular organization the marketing and manufacturing groups do not directly interact with each other.This is an example of ___________.

Three elements are critical to team building success.Describe these elements

"Dysfunctional conflict" actually can have positive organizational outcomes and should be welcomed by management.

Jan and Joe disagree on the direction their student organization should take.Jan believes that the organization should focus on social activities while Joe wants the organization to concentrate on service activities.This is an example of ___________.

Team building ___________.

Why is conflict between line and staff groups common?

___________ may be the oldest,most frequently used method for resolving intergroup conflict.

The most effective method for managing intergroup conflict is ___________.

Describe four changes that are likely to occur within groups in intergroup conflict.

How are "distorted perceptions" and "negative stereotypes" similar and different?

What are the pluses and minuses of "compromise" as a conflict resolution technique?

Sources of line-staff conflict include ___________.

Violence and aggression are the most common outcomes of intergroup conflict.

Can conflict within an organization ever be too high or too low? Explain your answer.

"Team building" it typically only effective for new or relatively new teams.

Common dysfunctional consequences of intergroup conflict include all of the following except ___________.

In an organization that has strong anticonflict values,mangers typically seek to avoid dysfunctional conflicts but will allow functional conflict.

Gerri is task and result oriented,seeks challenges and opportunities,and is potentially confrontational.Which of the following personality types best match this profile?

Group conflict can arise from a number of sources.Describe three of these sources.

When a group is in conflict,its members usually become ________ task oriented.

Managing Effective Organizations

Organizational Culture

Managing Globally

Individual Behavior and Differences

Motivation: Background and Theories

Motivation: Organizational Applications

Managing Workplace Stress

Group and Team Behavior

Power and Politics

Leadership: Fundamentals

Leadership: Emerging Perspectives

Work Design

Organization Structure

Managing Communication

Decision Making

Managing Organizational Change and Learning

Filters