Question 1

Describe the effects of organizational culture.

Accepted Answer

Because organizational culture involves shared expectations,values,and attitudes,it exerts influence on individuals,groups,and organizational processes.For example,members are influenced to be good citizens and to go along.Thus,if quality customer service is important in the culture,then individuals are expected to adopt this behavior.If,on the other hand,adhering to a specific set of procedures in dealing with customers is the norm,then this type of behavior would be expected,recognized,and rewarded. Researchers who have suggested and studied the impact of culture on employees indicate that it provides and encourages a form of stability.There is a feeling of stability,as well as a sense of organizational identity,provided by an organization's culture. In addition to stability and identity,a culture can generate a sense of loyalty and commitment.Individuals by joining an organization and working hard to perform and compete create a sense of "we" and "me." This involves loyalty and remaining committed to the goals of an organization. It has become useful to differentiate between strong and weak cultures.A strong culture is characterized by employees sharing core values.The more employees share and accept the core values,the stronger the culture is and the more influential it is on behavior.

Question 2

Myths are tales about the organization that are passed down over time and communicate a story of the organization's underlying values.

Accepted Answer

A) True 
 B)False  True

Question 3

In a study on cross-gender mentoring found that male-female mentor matchings ________ female-female mentoring.

Accepted Answer

A) can be as successful as 
B) are more successful than 
C) are less successful as 
D) of unpredictable effectiveness in comparison with 
A) can be as successful as 
B) are more successful than 
C) are less successful as 
D) of unpredictable effectiveness in comparison with A

Question 4

The text provides several cultural change intervention points.These intervention points include _________.

Accepted Answer

A) cultural evolution and learning 
B) cultural stabilization and learning 
C) cultural evolution and stabilization 
D) None of the above 
A) cultural evolution and learning 
B) cultural stabilization and learning 
C) cultural evolution and stabilization 
D) None of the above

Question 5

Edgar Schein suggests an organization's culture has three layers.These layers include all of the following except:

Accepted Answer

A) Visible artifacts and creations 
B) Political or religious affiliations 
C) Assumptions to guide behavior choices 
D) Conscious values and desires 
A) Visible artifacts and creations 
B) Political or religious affiliations 
C) Assumptions to guide behavior choices 
D) Conscious values and desires

Question 6

Teams,divisions,and units always have their own subculture.

Accepted Answer

A) True 
 B)False

Question 7

Socialization is a pattern of assumptions that are invented,discovered,or developed to learn to cope with organizational life.

Accepted Answer

A) True 
 B)False

Question 8

If the person-culture alignment becomes overly stressful,it will probably result eventually in _____________.

Accepted Answer

A) the employee leaving the organization 
B) an increased focus on spirituality 
C) increased need for the use of formal evaluation deployment 
D) All of the above 
A) the employee leaving the organization 
B) an increased focus on spirituality 
C) increased need for the use of formal evaluation deployment 
D) All of the above

Question 9

Within Schein's organizational model,"artifacts and creations" are __________.

Accepted Answer

A) visible but often not decipherable 
B) visible and decipherable 
C) taken for granted,invisible,preconscious 
D) None of the above 
A) visible but often not decipherable 
B) visible and decipherable 
C) taken for granted,invisible,preconscious 
D) None of the above

Question 10

While embracing a diverse workforce has many benefits there may be issues associated with integrating the talents of those from different national cultures into the organization.What are these issues?

Accepted Answer

Some obvious issues for managers of ethn

Question 11

Methods to create a cohesive culture include fostering _________.

Accepted Answer

A) a sense of history 
B) member contact 
C) Both A and B 
D) None of the above 
A) a sense of history 
B) member contact 
C) Both A and B 
D) None of the above

Question 12

All of the following are secondary dimensions of diversity except:

Accepted Answer

A) Ethnicity 
B) Health disabilities 
C) Religious belief 
D) Marital status 
A) Ethnicity 
B) Health disabilities 
C) Religious belief 
D) Marital status

Question 13

Culture _______________.

Accepted Answer

A) may lead to stability and identity 
B) can generate a sense of loyalty and commitment 
C) Both A and B 
D) None of the above 
A) may lead to stability and identity 
B) can generate a sense of loyalty and commitment 
C) Both A and B 
D) None of the above

Question 14

A flexible control orientation and an external focus of attention are associated with a(n)____________ culture.

Accepted Answer

A) clan 
B) bureaucratic 
C) entrepreneurial 
D) market 
A) clan 
B) bureaucratic 
C) entrepreneurial 
D) market

Question 15

Core dimensions of diversity include: __________.

Accepted Answer

A) religious beliefs 
B) sexual/affectional orientation 
C) Both A and B 
D) None of the above 
A) religious beliefs 
B) sexual/affectional orientation 
C) Both A and B 
D) None of the above

Question 16

Which of the following is not one of the four major activities that constitute the accommodation stage of socialization?

Accepted Answer

A) Establishing new interpersonal relationships with both co-workers and managers. 
B) Defining the organizational structure in terms of self. 
C) Learning the tasks required to perform the job. 
D) Evaluating the progress one is making toward satisfying the demands of the job and the role. 
A) Establishing new interpersonal relationships with both co-workers and managers. 
B) Defining the organizational structure in terms of self. 
C) Learning the tasks required to perform the job. 
D) Evaluating the progress one is making toward satisfying the demands of the job and the role.

Question 17

"Values" are the unconscious desires of people that guide their behavior.

Accepted Answer

A) True 
 B)False

Question 18

Innovation,creativity,risk taking,and aggressively seeking opportunities illustrate ____________________ culture.

Accepted Answer

A) a market 
B) an entrepreneurial 
C) a bureaucratic 
D) a clan 
A) a market 
B) an entrepreneurial 
C) a bureaucratic 
D) a clan

Question 19

According to Schein's three-layer organizational model,visible and audible behavior patterns are considered visible but often undecipherable.

Accepted Answer

A) True 
 B)False

Question 20

Socialization processes are very similar in form and content from organization to organization.

Accepted Answer

A) True 
 B)False

Describe the effects of organizational culture.

Myths are tales about the organization that are passed down over time and communicate a story of the organization's underlying values.

In a study on cross-gender mentoring found that male-female mentor matchings ________ female-female mentoring.

The text provides several cultural change intervention points.These intervention points include _________.

Edgar Schein suggests an organization's culture has three layers.These layers include all of the following except:

Teams,divisions,and units always have their own subculture.

Socialization is a pattern of assumptions that are invented,discovered,or developed to learn to cope with organizational life.

If the person-culture alignment becomes overly stressful,it will probably result eventually in _____________.

Within Schein's organizational model,"artifacts and creations" are __________.

While embracing a diverse workforce has many benefits there may be issues associated with integrating the talents of those from different national cultures into the organization.What are these issues?

Methods to create a cohesive culture include fostering _________.

All of the following are secondary dimensions of diversity except:

Culture _______________.

A flexible control orientation and an external focus of attention are associated with a(n)____________ culture.

Core dimensions of diversity include: __________.

Which of the following is not one of the four major activities that constitute the accommodation stage of socialization?

"Values" are the unconscious desires of people that guide their behavior.

Innovation,creativity,risk taking,and aggressively seeking opportunities illustrate ____________________ culture.

According to Schein's three-layer organizational model,visible and audible behavior patterns are considered visible but often undecipherable.

Socialization processes are very similar in form and content from organization to organization.

Managing Effective Organizations

Managing Globally

Individual Behavior and Differences

Motivation: Background and Theories

Motivation: Organizational Applications

Managing Workplace Stress

Group and Team Behavior

Conflict and Negotiation

Power and Politics

Leadership: Fundamentals

Leadership: Emerging Perspectives

Work Design

Organization Structure

Managing Communication

Decision Making

Managing Organizational Change and Learning

Filters

Exam 2: Organizational Culture

Describe the effects of organizational culture.

Myths are tales about the organization that are passed down over time and communicate a story of the organization's underlying values.

In a study on cross-gender mentoring found that male-female mentor matchings ________ female-female mentoring.

The text provides several cultural change intervention points.These intervention points include _________.

Edgar Schein suggests an organization's culture has three layers.These layers include all of the following except:

Teams,divisions,and units always have their own subculture.

Socialization is a pattern of assumptions that are invented,discovered,or developed to learn to cope with organizational life.

If the person-culture alignment becomes overly stressful,it will probably result eventually in _____________.

Within Schein's organizational model,"artifacts and creations" are __________.

While embracing a diverse workforce has many benefits there may be issues associated with integrating the talents of those from different national cultures into the organization.What are these issues?

Methods to create a cohesive culture include fostering _________.

All of the following are secondary dimensions of diversity except:

Culture _______________.

A flexible control orientation and an external focus of attention are associated with a(n)____________ culture.

Core dimensions of diversity include: __________.

Which of the following is not one of the four major activities that constitute the accommodation stage of socialization?

"Values" are the unconscious desires of people that guide their behavior.

Innovation,creativity,risk taking,and aggressively seeking opportunities illustrate ____________________ culture.

According to Schein's three-layer organizational model,visible and audible behavior patterns are considered visible but often undecipherable.

Socialization processes are very similar in form and content from organization to organization.

Managing Effective Organizations

Managing Globally

Individual Behavior and Differences

Motivation: Background and Theories

Motivation: Organizational Applications

Managing Workplace Stress

Group and Team Behavior

Conflict and Negotiation

Power and Politics

Leadership: Fundamentals

Leadership: Emerging Perspectives

Work Design

Organization Structure

Managing Communication

Decision Making

Managing Organizational Change and Learning

Filters