Question 1

___________ refers to the process by which managers decide individual job tasks and authority.

Accepted Answer

A) job design 
B) task design 
C) process design 
D) control charting 
A) job design 
B) task design 
C) process design 
D) control charting A

Question 2

How are total quality management and job enrichment related?

Accepted Answer

Total quality management (TQM)combines the ideas of job enrichment and sociotechnical theory.Managers who implement TQM design jobs that empower individuals to make important decisions about product/service quality.The empowerment process encourages participative management,team-oriented task modules,and autonomy.

Question 3

Total quality management (TQM)combines the ideas of __________ and ________.

Accepted Answer

A) job enrichment,sociotechnical theory 
B) job enrichment,Herzberg's two-factor theory 
C) job enrichment,job enlargement 
D) None of the above 
A) job enrichment,sociotechnical theory 
B) job enrichment,Herzberg's two-factor theory 
C) job enrichment,job enlargement 
D) None of the above A

Question 4

Which of the following increase job depth?

Accepted Answer

A) Job enlargement 
B) Job enrichment 
C) Job enhancement 
D) B and C 
A) Job enlargement 
B) Job enrichment 
C) Job enhancement 
D) B and C

Question 5

Flextime refers to the work arrangement that allows employees to work in their homes part or full time,maintaining their connection and communication with the office through a BlackBerry,phone,fax,and e-mail.

Accepted Answer

A) True 
 B)False

Question 6

Sociotechnical theory emphasizes the precise design of social systems over using scientific management techniques.

Accepted Answer

A) True 
 B)False

Question 7

Job depth refers to the number of discrete tasks a jobholder is expected to perform.

Accepted Answer

A) True 
 B)False

Question 8

A functional job analysis describes jobs in terms of ________.

Accepted Answer

A) job activities 
B) job activities and performance 
C) quality of work life outcomes 
D) All of the above 
A) job activities 
B) job activities and performance 
C) quality of work life outcomes 
D) All of the above

Question 9

Your supervisor has asked you for a briefing on how to implement a job enrichment program.What points might you include in this briefing?

Accepted Answer

The implementation of job enrichment is

Question 10

The consequences of error are considered as an element within "job context."

Accepted Answer

A) True 
 B)False

Question 11

The text presents that the "impetus for designing job depth was provided by Herzberg." Justify this statement and provide direction on how management may apply this learning.

Accepted Answer

The impetus for designing job depth was

Question 12

Your supervisor has redefined your position,assigning you additional tasks.All of these new tasks are at the same responsibility level as the ones you already had.Which of the following terms apply to what has happened to your position?

Accepted Answer

A) Job enlargement 
B) Job enrichment 
C) Job enhancement 
D) None of the above 
A) Job enlargement 
B) Job enrichment 
C) Job enhancement 
D) None of the above

Question 13

Rob is on a small team of workers that is jointly responsible for the assembling and installing the complete interior for a particular model of car.Rob would most likely perceive a _________.

Accepted Answer

A) high degree of task identity 
B) high degree autonomous identity 
C) low degree of task identity 
D) Both A and B 
A) high degree of task identity 
B) high degree autonomous identity 
C) low degree of task identity 
D) Both A and B

Question 14

Briefly describe the six characteristics of perceived job content and their importance to management.

Accepted Answer

Variety- Degree to which a job requires

Question 15

Disadvantages of job enlargement include all of the following except _________.

Accepted Answer

A) employee may have insufficient attention spans 
B) decreased job range 
C) some employees can't comprehend the increased complexity 
D) Both A and B 
A) employee may have insufficient attention spans 
B) decreased job range 
C) some employees can't comprehend the increased complexity 
D) Both A and B

Question 16

"Job design" can by definition only occur in new organizations.

Accepted Answer

A) True 
 B)False

Question 17

Wigitech routinely moves its assembly workers between assignments daily.This movement is commonly termed _________.

Accepted Answer

A) job replacement 
B) job rotation 
C) rotating responsibilities 
D) None of the above 
A) job replacement 
B) job rotation 
C) rotating responsibilities 
D) None of the above

Question 18

Which of the following is intended to increase job variety?

Accepted Answer

A) Job enlargement 
B) Job redesign 
C) task enhancement 
D) All of the above 
A) Job enlargement 
B) Job redesign 
C) task enhancement 
D) All of the above

Question 19

A trend is emerging in which some organizations are trying to accommodate diverse employees' needs by offering flexible work arrangements.Discuss and provide examples for three such flexible work arrangements.

Accepted Answer

Examples of flexible work arrangements i

Question 20

Sociotechnical theory was developed based up the Hawthorne studies conducted in the early part of the 20th century.

Accepted Answer

A) True 
 B)False

___________ refers to the process by which managers decide individual job tasks and authority.

How are total quality management and job enrichment related?

Total quality management (TQM)combines the ideas of __ and .

Which of the following increase job depth?

Flextime refers to the work arrangement that allows employees to work in their homes part or full time,maintaining their connection and communication with the office through a BlackBerry,phone,fax,and e-mail.

Sociotechnical theory emphasizes the precise design of social systems over using scientific management techniques.

Job depth refers to the number of discrete tasks a jobholder is expected to perform.

A functional job analysis describes jobs in terms of ________.

Your supervisor has asked you for a briefing on how to implement a job enrichment program.What points might you include in this briefing?

The consequences of error are considered as an element within "job context."

The text presents that the "impetus for designing job depth was provided by Herzberg." Justify this statement and provide direction on how management may apply this learning.

Your supervisor has redefined your position,assigning you additional tasks.All of these new tasks are at the same responsibility level as the ones you already had.Which of the following terms apply to what has happened to your position?

Rob is on a small team of workers that is jointly responsible for the assembling and installing the complete interior for a particular model of car.Rob would most likely perceive a _________.

Briefly describe the six characteristics of perceived job content and their importance to management.

Disadvantages of job enlargement include all of the following except _________.

"Job design" can by definition only occur in new organizations.

Wigitech routinely moves its assembly workers between assignments daily.This movement is commonly termed _________.

Which of the following is intended to increase job variety?

A trend is emerging in which some organizations are trying to accommodate diverse employees' needs by offering flexible work arrangements.Discuss and provide examples for three such flexible work arrangements.

Sociotechnical theory was developed based up the Hawthorne studies conducted in the early part of the 20^th century.

Managing Effective Organizations

Organizational Culture

Managing Globally

Individual Behavior and Differences

Motivation: Background and Theories

Motivation: Organizational Applications

Managing Workplace Stress

Group and Team Behavior

Conflict and Negotiation

Power and Politics

Leadership: Fundamentals

Leadership: Emerging Perspectives

Organization Structure

Managing Communication

Decision Making

Managing Organizational Change and Learning

Filters

Exam 13: Work Design

___________ refers to the process by which managers decide individual job tasks and authority.

How are total quality management and job enrichment related?

Total quality management (TQM)combines the ideas of __________ and ________.

Which of the following increase job depth?

Flextime refers to the work arrangement that allows employees to work in their homes part or full time,maintaining their connection and communication with the office through a BlackBerry,phone,fax,and e-mail.

Sociotechnical theory emphasizes the precise design of social systems over using scientific management techniques.

Job depth refers to the number of discrete tasks a jobholder is expected to perform.

A functional job analysis describes jobs in terms of ________.

Your supervisor has asked you for a briefing on how to implement a job enrichment program.What points might you include in this briefing?

The consequences of error are considered as an element within "job context."

The text presents that the "impetus for designing job depth was provided by Herzberg." Justify this statement and provide direction on how management may apply this learning.

Your supervisor has redefined your position,assigning you additional tasks.All of these new tasks are at the same responsibility level as the ones you already had.Which of the following terms apply to what has happened to your position?

Rob is on a small team of workers that is jointly responsible for the assembling and installing the complete interior for a particular model of car.Rob would most likely perceive a _________.

Briefly describe the six characteristics of perceived job content and their importance to management.

Disadvantages of job enlargement include all of the following except _________.

"Job design" can by definition only occur in new organizations.

Wigitech routinely moves its assembly workers between assignments daily.This movement is commonly termed _________.

Which of the following is intended to increase job variety?

A trend is emerging in which some organizations are trying to accommodate diverse employees' needs by offering flexible work arrangements.Discuss and provide examples for three such flexible work arrangements.

Sociotechnical theory was developed based up the Hawthorne studies conducted in the early part of the 20th century.

Managing Effective Organizations

Organizational Culture

Managing Globally

Individual Behavior and Differences

Motivation: Background and Theories

Motivation: Organizational Applications

Managing Workplace Stress

Group and Team Behavior

Conflict and Negotiation

Power and Politics

Leadership: Fundamentals

Leadership: Emerging Perspectives

Organization Structure

Managing Communication

Decision Making

Managing Organizational Change and Learning

Filters

Total quality management (TQM)combines the ideas of __ and .

Sociotechnical theory was developed based up the Hawthorne studies conducted in the early part of the 20^th century.