Question 1

Perceptions of job content can be influenced by _________.

Accepted Answer

A) social setting differences 
B) individual differences 
C) the Herzberg effect 
D) Both A and B 
A) social setting differences 
B) individual differences 
C) the Herzberg effect 
D) Both A and B

Question 2

Employee turnover may be a symptom of a QWL issue.

Accepted Answer

A) True 
 B)False

Question 3

Increasing job depth as a means to promote work motivation is based on the work of _________.

Accepted Answer

A) Herzberg 
B) Skinner 
C) Taylor 
D) Zukerman 
A) Herzberg 
B) Skinner 
C) Taylor 
D) Zukerman

Question 4

Applying the job characteristics model,employee growth need strength influences _________.

Accepted Answer

A) job characteristics 
B) physiological states 
C) job outcomes 
D) A and C 
A) job characteristics 
B) physiological states 
C) job outcomes 
D) A and C

Question 5

High internal work motivation would be considered a(n)___________ within the job characteristics model.

Accepted Answer

A) job characteristic 
B) critical psychological state 
C) outcome 
D) employee growth need strength 
A) job characteristic 
B) critical psychological state 
C) outcome 
D) employee growth need strength

Question 6

Job enlargement involves moving individuals from job to job to reduce potential boredom.

Accepted Answer

A) True 
 B)False

Question 7

Create a graphic showing job range,job depth and example jobs associates with those attributes.Briefly justify your selection of example positions.

Accepted Answer

Student graphics may

Question 8

To help ease traffic in the community,Widigitech has modified their shift start time so that workers commute at non peak times.This is an example of _________.

Accepted Answer

A) job flex 
B) flextime 
C) day expansion 
D) None of the above 
A) job flex 
B) flextime 
C) day expansion 
D) None of the above

Question 9

Research had indicated that specific employer activities can assure improvements in QWL in virtually all settings.

Accepted Answer

A) True 
 B)False

Question 10

Jack is required to work 40 hours a week and must be available for consultation between noon and two.He is allowed to complete his work remote from the office.This is an example of _________.

Accepted Answer

A) partial flextime 
B) partial telecommuting 
C) telecommuting 
D) None of the above 
A) partial flextime 
B) partial telecommuting 
C) telecommuting 
D) None of the above

Question 11

___________ is an objective outcome that can be measured in quantitative terms.

Accepted Answer

A) Quantity of output 
B) Quality of output 
C) Tardiness 
D) All of the above 
A) Quantity of output 
B) Quality of output 
C) Tardiness 
D) All of the above

Question 12

A classmate states that management needs to focus only on the "objective properties" of a job and can dismiss "perceived" job content.What would an appropriate response be?

Accepted Answer

Perceived job content refers to characte

Question 13

Jean works on an assembly line and is required to follow a set procedure while repeatedly completing a specific task.Jean has ___________ job range and ___________ job depth.

Accepted Answer

A) high,high 
B) high,low 
C) low,high 
D) low,low 
A) high,high 
B) high,low 
C) low,high 
D) low,low

Question 14

We should understand job design to be an ongoing,dynamic process.

Accepted Answer

A) True 
 B)False

Question 15

The number of tasks a jobholder is expected to perform is considered job range.

Accepted Answer

A) True 
 B)False

Question 16

Billing department employees at RobCo,while expected to work eight hours a day,are permitted to report to work anytime between five and nine in the morning and depart anytime after two in the afternoon.The billing department is allowing _________.

Accepted Answer

A) creative commuting 
B) flextime 
C) flex schedules 
D) None of the above 
A) creative commuting 
B) flextime 
C) flex schedules 
D) None of the above

Question 17

Job splitting is a work arrangement in which two or more employees divide a job's responsibilities,hours,and benefits among themselves.

Accepted Answer

A) True 
 B)False

Question 18

Using the terms of the job characteristics model,psychological states are accociated with _________.

Accepted Answer

A) individual personality traits 
B) motivation,satisfaction and performance 
C) directely with work satisfaction 
D) None of the above 
A) individual personality traits 
B) motivation,satisfaction and performance 
C) directely with work satisfaction 
D) None of the above

Question 19

What is the relevance of sociotechnical theory to job design?

Accepted Answer

Sociotechnical theory focuses on interac

Question 20

F.W.Taylor's scientific approach to work has application in both manufacturing and service sector positions.

Accepted Answer

A) True 
 B)False

Perceptions of job content can be influenced by _________.

Employee turnover may be a symptom of a QWL issue.

Increasing job depth as a means to promote work motivation is based on the work of _________.

Applying the job characteristics model,employee growth need strength influences _________.

High internal work motivation would be considered a(n)___________ within the job characteristics model.

Job enlargement involves moving individuals from job to job to reduce potential boredom.

Create a graphic showing job range,job depth and example jobs associates with those attributes.Briefly justify your selection of example positions.

To help ease traffic in the community,Widigitech has modified their shift start time so that workers commute at non peak times.This is an example of _________.

Research had indicated that specific employer activities can assure improvements in QWL in virtually all settings.

Jack is required to work 40 hours a week and must be available for consultation between noon and two.He is allowed to complete his work remote from the office.This is an example of _________.

___________ is an objective outcome that can be measured in quantitative terms.

A classmate states that management needs to focus only on the "objective properties" of a job and can dismiss "perceived" job content.What would an appropriate response be?

Jean works on an assembly line and is required to follow a set procedure while repeatedly completing a specific task.Jean has _ job range and _ job depth.

We should understand job design to be an ongoing,dynamic process.

The number of tasks a jobholder is expected to perform is considered job range.

Billing department employees at RobCo,while expected to work eight hours a day,are permitted to report to work anytime between five and nine in the morning and depart anytime after two in the afternoon.The billing department is allowing _________.

Job splitting is a work arrangement in which two or more employees divide a job's responsibilities,hours,and benefits among themselves.

Using the terms of the job characteristics model,psychological states are accociated with _________.

What is the relevance of sociotechnical theory to job design?

F.W.Taylor's scientific approach to work has application in both manufacturing and service sector positions.

Managing Effective Organizations

Organizational Culture

Managing Globally

Individual Behavior and Differences

Motivation: Background and Theories

Motivation: Organizational Applications

Managing Workplace Stress

Group and Team Behavior

Conflict and Negotiation

Power and Politics

Leadership: Fundamentals

Leadership: Emerging Perspectives

Organization Structure

Managing Communication

Decision Making

Managing Organizational Change and Learning

Filters

Exam 13: Work Design

Perceptions of job content can be influenced by _________.

Employee turnover may be a symptom of a QWL issue.

Increasing job depth as a means to promote work motivation is based on the work of _________.

Applying the job characteristics model,employee growth need strength influences _________.

High internal work motivation would be considered a(n)___________ within the job characteristics model.

Job enlargement involves moving individuals from job to job to reduce potential boredom.

Create a graphic showing job range,job depth and example jobs associates with those attributes.Briefly justify your selection of example positions.

To help ease traffic in the community,Widigitech has modified their shift start time so that workers commute at non peak times.This is an example of _________.

Research had indicated that specific employer activities can assure improvements in QWL in virtually all settings.

Jack is required to work 40 hours a week and must be available for consultation between noon and two.He is allowed to complete his work remote from the office.This is an example of _________.

___________ is an objective outcome that can be measured in quantitative terms.

A classmate states that management needs to focus only on the "objective properties" of a job and can dismiss "perceived" job content.What would an appropriate response be?

Jean works on an assembly line and is required to follow a set procedure while repeatedly completing a specific task.Jean has ___________ job range and ___________ job depth.

We should understand job design to be an ongoing,dynamic process.

The number of tasks a jobholder is expected to perform is considered job range.

Billing department employees at RobCo,while expected to work eight hours a day,are permitted to report to work anytime between five and nine in the morning and depart anytime after two in the afternoon.The billing department is allowing _________.

Job splitting is a work arrangement in which two or more employees divide a job's responsibilities,hours,and benefits among themselves.

Using the terms of the job characteristics model,psychological states are accociated with _________.

What is the relevance of sociotechnical theory to job design?

F.W.Taylor's scientific approach to work has application in both manufacturing and service sector positions.

Managing Effective Organizations

Organizational Culture

Managing Globally

Individual Behavior and Differences

Motivation: Background and Theories

Motivation: Organizational Applications

Managing Workplace Stress

Group and Team Behavior

Conflict and Negotiation

Power and Politics

Leadership: Fundamentals

Leadership: Emerging Perspectives

Organization Structure

Managing Communication

Decision Making

Managing Organizational Change and Learning

Filters

Jean works on an assembly line and is required to follow a set procedure while repeatedly completing a specific task.Jean has _ job range and _ job depth.