Question 1

Which region of the Johari Window is most conducive to effective interpersonal communication?

Accepted Answer

A) Arena 
B) Facade 
C) Blind spot 
D) Unknown 
A) Arena 
B) Facade 
C) Blind spot 
D) Unknown

Question 2

Every manager must be a communicator.

Accepted Answer

A) True 
 B)False

Question 3

Information richness _________.

Accepted Answer

A) refers to the amount of physical contact between the sender and receiver 
B) refers to the amount of funding needed to complete the communication 
C) refers to the amount of information that can be transmitted in an effective manner 
D) None of the above 
A) refers to the amount of physical contact between the sender and receiver 
B) refers to the amount of funding needed to complete the communication 
C) refers to the amount of information that can be transmitted in an effective manner 
D) None of the above

Question 4

Problems that arise when managers attempt to communicate with other people can be traced to _________.

Accepted Answer

A) perceptual differences 
B) interpersonal style differences 
C) organizational style differences 
D) Both A and B 
A) perceptual differences 
B) interpersonal style differences 
C) organizational style differences 
D) Both A and B

Question 5

Individuals in ___________ tend to have a polychronic time culture.

Accepted Answer

A) Latin America 
B) the Middle East 
C) Britain 
D) Both A and B 
A) Latin America 
B) the Middle East 
C) Britain 
D) Both A and B

Question 6

Draw and explain the clasic model of communication.

Accepted Answer

Students s

Question 7

Someone at X Company maliciously saying that V Company's corporate logo represents the sign of the devil is an example of a ___________ rumor.

Accepted Answer

A) pipe dream 
B) boogie 
C) wedge driver 
D) home-stretchers 
A) pipe dream 
B) boogie 
C) wedge driver 
D) home-stretchers

Question 8

Two receivers,with contrasting previous experiences and frames of reference,are likely to decode the same message differentially.

Accepted Answer

A) True 
 B)False

Question 9

One-way communication does not allow _________.

Accepted Answer

A) for face-to-face communication 
B) feedback 
C) effectiveness as an outcome 
D) noise to enter the communication process 
A) for face-to-face communication 
B) feedback 
C) effectiveness as an outcome 
D) noise to enter the communication process

Question 10

The United States,Germany and Japan are considered low-context cultures.

Accepted Answer

A) True 
 B)False

Question 11

Type B,C and D managers typically resort to behaviors that are detrimental to the effectiveness of communication and to organizational performance.

Accepted Answer

A) True 
 B)False

Question 12

Adaptors and affect displays are often subconsciously communicated.

Accepted Answer

A) True 
 B)False

Question 13

Filtering involves the manipulation of information so that the receiver perceives it as positive.

Accepted Answer

A) True 
 B)False

Question 14

What is meant by information richness? Provide examples of varying levels of richness.

Accepted Answer

There are many different ways to communi

Question 15

Communication overload is a form of communication barrier created by _________.

Accepted Answer

A) the sender 
B) the receiver 
C) the organization 
D) Both A and B 
A) the sender 
B) the receiver 
C) the organization 
D) Both A and B

Question 16

Michael wants to improve his interpersonal communication.You may recommend that he _________.

Accepted Answer

A) increase his exposure and the amount of feedback he hears and receives 
B) decrease his exposure and the amount of feedback he hears and receives 
C) decrease his exposure and increase the amount of feedback he hears and receives 
D) increase his exposure and decrease the amount of feedback he hears and receives 
A) increase his exposure and the amount of feedback he hears and receives 
B) decrease his exposure and the amount of feedback he hears and receives 
C) decrease his exposure and increase the amount of feedback he hears and receives 
D) increase his exposure and decrease the amount of feedback he hears and receives

Question 17

Sketch and describe the Johari Window.

Accepted Answer

The Johari Window identifies four combin

Question 18

The communication process contains three elements the communicator,the message and the receiver.

Accepted Answer

A) True 
 B)False

Question 19

The region of the Johari Window that represents the situation when information is known to self but not to others is termed the _________.

Accepted Answer

A) arena 
B) facade 
C) blind spot 
D) unknown 
A) arena 
B) facade 
C) blind spot 
D) unknown

Question 20

A manager that has a perpetual and enlarged "blind spot" most likely uses a ___________ style.

Accepted Answer

A) Type A 
B) Type B 
C) Type C 
D) Type D 
A) Type A 
B) Type B 
C) Type C 
D) Type D

Which region of the Johari Window is most conducive to effective interpersonal communication?

Every manager must be a communicator.

Information richness _________.

Problems that arise when managers attempt to communicate with other people can be traced to _________.

Individuals in ___________ tend to have a polychronic time culture.

Draw and explain the clasic model of communication.

Someone at X Company maliciously saying that V Company's corporate logo represents the sign of the devil is an example of a ___________ rumor.

Two receivers,with contrasting previous experiences and frames of reference,are likely to decode the same message differentially.

One-way communication does not allow _________.

The United States,Germany and Japan are considered low-context cultures.

Type B,C and D managers typically resort to behaviors that are detrimental to the effectiveness of communication and to organizational performance.

Adaptors and affect displays are often subconsciously communicated.

Filtering involves the manipulation of information so that the receiver perceives it as positive.

What is meant by information richness? Provide examples of varying levels of richness.

Communication overload is a form of communication barrier created by _________.

Michael wants to improve his interpersonal communication.You may recommend that he _________.

Sketch and describe the Johari Window.

The communication process contains three elements the communicator,the message and the receiver.

The region of the Johari Window that represents the situation when information is known to self but not to others is termed the _________.

A manager that has a perpetual and enlarged "blind spot" most likely uses a ___________ style.

Managing Effective Organizations

Organizational Culture

Managing Globally

Individual Behavior and Differences

Motivation: Background and Theories

Motivation: Organizational Applications

Managing Workplace Stress

Group and Team Behavior

Conflict and Negotiation

Power and Politics

Leadership: Fundamentals

Leadership: Emerging Perspectives

Work Design

Organization Structure

Decision Making

Managing Organizational Change and Learning

Filters

Exam 15: Managing Communication

Which region of the Johari Window is most conducive to effective interpersonal communication?

Every manager must be a communicator.

Information richness _________.

Problems that arise when managers attempt to communicate with other people can be traced to _________.

Individuals in ___________ tend to have a polychronic time culture.

Draw and explain the clasic model of communication.

Someone at X Company maliciously saying that V Company's corporate logo represents the sign of the devil is an example of a ___________ rumor.

Two receivers,with contrasting previous experiences and frames of reference,are likely to decode the same message differentially.

One-way communication does not allow _________.

The United States,Germany and Japan are considered low-context cultures.

Type B,C and D managers typically resort to behaviors that are detrimental to the effectiveness of communication and to organizational performance.

Adaptors and affect displays are often subconsciously communicated.

Filtering involves the manipulation of information so that the receiver perceives it as positive.

What is meant by information richness? Provide examples of varying levels of richness.

Communication overload is a form of communication barrier created by _________.

Michael wants to improve his interpersonal communication.You may recommend that he _________.

Sketch and describe the Johari Window.

The communication process contains three elements the communicator,the message and the receiver.

The region of the Johari Window that represents the situation when information is known to self but not to others is termed the _________.

A manager that has a perpetual and enlarged "blind spot" most likely uses a ___________ style.

Managing Effective Organizations

Organizational Culture

Managing Globally

Individual Behavior and Differences

Motivation: Background and Theories

Motivation: Organizational Applications

Managing Workplace Stress

Group and Team Behavior

Conflict and Negotiation

Power and Politics

Leadership: Fundamentals

Leadership: Emerging Perspectives

Work Design

Organization Structure

Decision Making

Managing Organizational Change and Learning

Filters