Question 1

Explain how organizational change is linked to organizational control.

Accepted Answer

Organizational control and change are cl

Question 2

Which of the following can be inferred from calculating a company's operating margin?

Accepted Answer

A) an organization's competitive advantage 
B) how efficiently an organization is using its resources 
C) whether the organization has the resources available to meet the claims of short-term creditors 
D) how efficiently managers are turning inventory over 
E) how efficiently managers are collecting revenue from customers 
A) an organization's competitive advantage 
B) how efficiently an organization is using its resources 
C) whether the organization has the resources available to meet the claims of short-term creditors 
D) how efficiently managers are turning inventory over 
E) how efficiently managers are collecting revenue from customers

Question 3

_____ is the movement of an organization away from its present state toward some preferred future state to increase its efficiency and effectiveness.

Accepted Answer

A) Clan control 
B) Concurrent control 
C) Direct supervision 
D) Bureaucratic control 
E) Organizational change 
A) Clan control 
B) Concurrent control 
C) Direct supervision 
D) Bureaucratic control 
E) Organizational change

Question 4

Which type of financial ratio measures how well the managers of L&B Rentals, Inc.are converting the organization's assets into cash or sales?

Accepted Answer

A) leverage ratios 
B) liquidity ratios 
C) profit ratios 
D) current ratios 
E) activity ratios 
A) leverage ratios 
B) liquidity ratios 
C) profit ratios 
D) current ratios 
E) activity ratios

Question 5

Which of the following is true about the control process?

Accepted Answer

A) It is difficult to take corrective action when reasons for poor performance are identified. 
B) It is always easy to measure outputs and behavior. 
C) It is easy to measure outputs and behavior of complex, nonroutine activities. 
D) Realistic standards reduce the gap between actual performance and desired performance. 
A) It is difficult to take corrective action when reasons for poor performance are identified. 
B) It is always easy to measure outputs and behavior. 
C) It is easy to measure outputs and behavior of complex, nonroutine activities. 
D) Realistic standards reduce the gap between actual performance and desired performance.

Question 6

_______ systems are the formal monitoring, evaluation, and feedback systems that allow managers to determine if the organization's strategy and structure are working according to plan.

Accepted Answer

A) Social 
B) Routine 
C) Control 
D) Nonprogrammed 
E) Classical 
A) Social 
B) Routine 
C) Control 
D) Nonprogrammed 
E) Classical

Question 7

The first step managers must take to manage change effectively is to

Accepted Answer

A) evaluate the change. 
B) decide on the change to make. 
C) implement the change. 
D) assess the need for change. 
E) identify obstacles to change. 
A) evaluate the change. 
B) decide on the change to make. 
C) implement the change. 
D) assess the need for change. 
E) identify obstacles to change.

Question 8

_____ tends to be the first type of control that managers at all levels use to evaluate performance.

Accepted Answer

A) Bureaucratic control 
B) Feedforward control 
C) Feedback control 
D) Clan control 
E) Output control 
A) Bureaucratic control 
B) Feedforward control 
C) Feedback control 
D) Clan control 
E) Output control

Question 9

One of Carlos's work responsibilities is to check the inspection stations periodically to monitor the quality of the products during the production process.This is an example of

Accepted Answer

A) concurrent control. 
B) clan control. 
C) feedback control. 
D) feedforward control. 
E) bureaucratic control. 
A) concurrent control. 
B) clan control. 
C) feedback control. 
D) feedforward control. 
E) bureaucratic control.

Question 10

Managers for an e-commerce business use a formal system for evaluating subordinates' behavior by their ability to achieve specific goals.This is an example of

Accepted Answer

A) an SOP. 
B) an operating standard. 
C) management by objectives. 
D) total quality management. 
E) clan control. 
A) an SOP. 
B) an operating standard. 
C) management by objectives. 
D) total quality management. 
E) clan control.

Question 11

Revolutionary change is gradual, incremental, and narrowly focused.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is an important reason for subordinates to participate in goal setting?

Accepted Answer

A) It strengthens subordinates' commitment to achieving goals and meeting budgets. 
B) It centralizes the responsibility of setting goals and achieving those goals. 
C) It enables direct supervision and close scrutiny of employees. 
D) It enables complete evaluation of employees over relatively short periods. 
E) It enables manages to set goals that are slightly above an employee's reach. 
A) It strengthens subordinates' commitment to achieving goals and meeting budgets. 
B) It centralizes the responsibility of setting goals and achieving those goals. 
C) It enables direct supervision and close scrutiny of employees. 
D) It enables complete evaluation of employees over relatively short periods. 
E) It enables manages to set goals that are slightly above an employee's reach.

Question 13

Behavior control tends to be the first type of control that managers at all levels use to evaluate performance.

Accepted Answer

A) True 
 B)False

Question 14

In practice, managers can only measure the actual outputs that result from the behavior of their members.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following cannot be measured easily?

Accepted Answer

A) the creativity of a research engineer 
B) an employee's ability to meet deadlines 
C) the success of a product 
D) an employee's adherence to rules 
E) the money spent on organizational resources 
A) the creativity of a research engineer 
B) an employee's ability to meet deadlines 
C) the success of a product 
D) an employee's adherence to rules 
E) the money spent on organizational resources

Question 16

Which of the following types of control allows managers to anticipate problems before they arise?

Accepted Answer

A) feedforward control 
B) concurrent control 
C) feedback control 
D) bureaucratic control 
E) clan control 
A) feedforward control 
B) concurrent control 
C) feedback control 
D) bureaucratic control 
E) clan control

Question 17

Which of the following is the first step of the control process?

Accepted Answer

A) measuring actual performance 
B) comparing actual performance against chosen standards 
C) evaluating the results of comparison 
D) establishing the standards of performance 
E) initiating corrective action 
A) measuring actual performance 
B) comparing actual performance against chosen standards 
C) evaluating the results of comparison 
D) establishing the standards of performance 
E) initiating corrective action

Question 18

Compare a vehicle cruise control system to the control process in an organization.

Accepted Answer

The four steps in the control process in

Question 19

RST Consulting screens job applicants by viewing their résumés electronically and using several interviews to select highly skilled people.By doing so, the managers at RST Consulting ensure that the wrong candidates are not picked for a particular job.This is an example of

Accepted Answer

A) concurrent control. 
B) feedforward control. 
C) feedback control. 
D) bureaucratic control. 
E) clan control. 
A) concurrent control. 
B) feedforward control. 
C) feedback control. 
D) bureaucratic control. 
E) clan control.

Question 20

Why is return on investment (ROI) the most commonly used financial performance measure?

Accepted Answer

A) It measures how far profits can decline before managers cannot meet interest changes. 
B) It measures how efficiently managers are collecting revenues from customers to pay expenses. 
C) It shows whether organizations can pay claims of short-term creditors without selling inventory. 
D) It measures how efficiently managers are turning inventory over. 
E) It allows managers of one organization to compare performance with that of other organizations. 
A) It measures how far profits can decline before managers cannot meet interest changes. 
B) It measures how efficiently managers are collecting revenues from customers to pay expenses. 
C) It shows whether organizations can pay claims of short-term creditors without selling inventory. 
D) It measures how efficiently managers are turning inventory over. 
E) It allows managers of one organization to compare performance with that of other organizations.

Explain how organizational change is linked to organizational control.

Which of the following can be inferred from calculating a company's operating margin?

_____ is the movement of an organization away from its present state toward some preferred future state to increase its efficiency and effectiveness.

Which type of financial ratio measures how well the managers of L&B Rentals, Inc.are converting the organization's assets into cash or sales?

Which of the following is true about the control process?

_______ systems are the formal monitoring, evaluation, and feedback systems that allow managers to determine if the organization's strategy and structure are working according to plan.

The first step managers must take to manage change effectively is to

_____ tends to be the first type of control that managers at all levels use to evaluate performance.

One of Carlos's work responsibilities is to check the inspection stations periodically to monitor the quality of the products during the production process.This is an example of

Managers for an e-commerce business use a formal system for evaluating subordinates' behavior by their ability to achieve specific goals.This is an example of

Revolutionary change is gradual, incremental, and narrowly focused.

Which of the following is an important reason for subordinates to participate in goal setting?

Behavior control tends to be the first type of control that managers at all levels use to evaluate performance.

In practice, managers can only measure the actual outputs that result from the behavior of their members.

Which of the following cannot be measured easily?

Which of the following types of control allows managers to anticipate problems before they arise?

Which of the following is the first step of the control process?

Compare a vehicle cruise control system to the control process in an organization.

RST Consulting screens job applicants by viewing their résumés electronically and using several interviews to select highly skilled people.By doing so, the managers at RST Consulting ensure that the wrong candidates are not picked for a particular job.This is an example of

Why is return on investment (ROI) the most commonly used financial performance measure?

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

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Exam 11: Organizational Control and Change

Explain how organizational change is linked to organizational control.

Which of the following can be inferred from calculating a company's operating margin?

_____ is the movement of an organization away from its present state toward some preferred future state to increase its efficiency and effectiveness.

Which type of financial ratio measures how well the managers of L&B Rentals, Inc.are converting the organization's assets into cash or sales?

Which of the following is true about the control process?

_______ systems are the formal monitoring, evaluation, and feedback systems that allow managers to determine if the organization's strategy and structure are working according to plan.

The first step managers must take to manage change effectively is to

_____ tends to be the first type of control that managers at all levels use to evaluate performance.

One of Carlos's work responsibilities is to check the inspection stations periodically to monitor the quality of the products during the production process.This is an example of

Managers for an e-commerce business use a formal system for evaluating subordinates' behavior by their ability to achieve specific goals.This is an example of

Revolutionary change is gradual, incremental, and narrowly focused.

Which of the following is an important reason for subordinates to participate in goal setting?

Behavior control tends to be the first type of control that managers at all levels use to evaluate performance.

In practice, managers can only measure the actual outputs that result from the behavior of their members.

Which of the following cannot be measured easily?

Which of the following types of control allows managers to anticipate problems before they arise?

Which of the following is the first step of the control process?

Compare a vehicle cruise control system to the control process in an organization.

RST Consulting screens job applicants by viewing their résumés electronically and using several interviews to select highly skilled people.By doing so, the managers at RST Consulting ensure that the wrong candidates are not picked for a particular job.This is an example of

Why is return on investment (ROI) the most commonly used financial performance measure?

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters