Question 1

The times-covered ratio, which measures the degree to which managers use debt or equity to finance ongoing operations, is a type of

Accepted Answer

A) current ratio. 
B) liquidity ratio. 
C) leverage ratio. 
D) activity ratio. 
E) profit ratio. 
A) current ratio. 
B) liquidity ratio. 
C) leverage ratio. 
D) activity ratio. 
E) profit ratio.

Question 2

What is an operating budget?

Accepted Answer

A) a measure of how much percentage profit a company is earning on sales 
B) the result of dividing a company's operating profit by sales revenues 
C) the amount an organization has left after all the costs of making the product and running the business have been deducted 
D) specification of the functional goals that the managers of different functions need to achieve 
E) a blueprint that states how managers intend to use organizational resources to achieve organizational goals efficiently 
A) a measure of how much percentage profit a company is earning on sales 
B) the result of dividing a company's operating profit by sales revenues 
C) the amount an organization has left after all the costs of making the product and running the business have been deducted 
D) specification of the functional goals that the managers of different functions need to achieve 
E) a blueprint that states how managers intend to use organizational resources to achieve organizational goals efficiently

Question 3

Behaviors are typically easier to measure than outputs because they are more tangible and objective.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is a mechanism of behavior control?

Accepted Answer

A) clan control 
B) direct supervision 
C) output control 
D) feedback control 
E) organizational change 
A) clan control 
B) direct supervision 
C) output control 
D) feedback control 
E) organizational change

Question 5

The operating margin is calculated by dividing a company's operating profit by sales revenues.

Accepted Answer

A) True 
 B)False

Question 6

What type of control do managers use at each stage in the process of transforming inputs into finished goods or services?

Accepted Answer

Managers use feedforward control during

Question 7

Which of the following is true about evolutionary change?

Accepted Answer

A) It is sudden. 
B) It is unexpected. 
C) It is rapid. 
D) It is dramatic. 
E) It is narrowly focused. 
A) It is sudden. 
B) It is unexpected. 
C) It is rapid. 
D) It is dramatic. 
E) It is narrowly focused.

Question 8

Starling Manufacturing Inc.has carefully set up strict specifications for raw materials that are sourced from suppliers.It follows a three-step approval process to select new suppliers and ensures that they are aware of raw material specifications.This is an example of ________ control.

Accepted Answer

A) concurrent 
B) feedforward 
C) feedback 
D) bureaucratic 
E) clan 
A) concurrent 
B) feedforward 
C) feedback 
D) bureaucratic 
E) clan

Question 9

Which of the following steps of the organizational change process includes benchmarking?

Accepted Answer

A) introducing and managing change 
B) assessing the need for change 
C) deciding on the change to make 
D) implementing the change 
E) evaluating the change 
A) introducing and managing change 
B) assessing the need for change 
C) deciding on the change to make 
D) implementing the change 
E) evaluating the change

Question 10

Which of the following is true about direct supervision?

Accepted Answer

A) It is an inexpensive form of control. 
B) It can make subordinates less eager to work. 
C) It is the least potent form of behavior control. 
D) It is feasible for complex jobs. 
E) It is preferred over bureaucratic control. 
A) It is an inexpensive form of control. 
B) It can make subordinates less eager to work. 
C) It is the least potent form of behavior control. 
D) It is feasible for complex jobs. 
E) It is preferred over bureaucratic control.

Question 11

The CEO of a large corporation mandates that new goals be implemented immediately.This is an example of

Accepted Answer

A) evolutionary change. 
B) revolutionary change. 
C) bottom-up change. 
D) concurrent control. 
E) management by objectives (MBO). 
A) evolutionary change. 
B) revolutionary change. 
C) bottom-up change. 
D) concurrent control. 
E) management by objectives (MBO).

Question 12

Bureaucratic rules encourage people to think for themselves.

Accepted Answer

A) True 
 B)False

Question 13

As regional manager of KIM Corp., Dwight is given an operating budget of $1 million for that financial year and is evaluated on the basis of the amount of goods produced based on that budget.Dwight's performance is evaluated on a(n)

Accepted Answer

A) revenue budget approach. 
B) cash flow budget approach. 
C) expense budget approach. 
D) profit budget approach. 
E) capital budget approach. 
A) revenue budget approach. 
B) cash flow budget approach. 
C) expense budget approach. 
D) profit budget approach. 
E) capital budget approach.

Question 14

Explain why managers do not need to monitor output when they use rules and standard operating procedures (SOPs).

Accepted Answer

When employees follow the rules that man

Question 15

According to the force-field theory,

Accepted Answer

A) a manager cannot evaluate the forces at work when observing the performance of workers such as doctors, research scientists, or engineers. 
B) a wide variety of forces arise from the way an organization operates that make organizations resistant to change. 
C) forces that support clan control are significantly different from the forces that form the foundation of organizational culture. 
D) the forces of evolutionary change and revolutionary change are equal and complement each other. 
E) an organization is in a state of inertia when it reduces the forces for change and increases resistance to change. 
A) a manager cannot evaluate the forces at work when observing the performance of workers such as doctors, research scientists, or engineers. 
B) a wide variety of forces arise from the way an organization operates that make organizations resistant to change. 
C) forces that support clan control are significantly different from the forces that form the foundation of organizational culture. 
D) the forces of evolutionary change and revolutionary change are equal and complement each other. 
E) an organization is in a state of inertia when it reduces the forces for change and increases resistance to change.

Question 16

Which of the following types of controls do managers use during the output stage of transforming raw materials into finished goods?

Accepted Answer

A) behavioral control 
B) concurrent control 
C) bureaucratic control 
D) feedforward control 
E) feedback control 
A) behavioral control 
B) concurrent control 
C) bureaucratic control 
D) feedforward control 
E) feedback control

Question 17

______ is(are) the set of values, norms, and expectations of behavior which control the ways in which workers interact with one another within the organization.

Accepted Answer

A) Organizational goals 
B) Organizational culture 
C) Control procedures 
D) SOPs 
E) Rule-based culture 
A) Organizational goals 
B) Organizational culture 
C) Control procedures 
D) SOPs 
E) Rule-based culture

Question 18

Which of the following provides a framework to monitor progress toward achieving goals?

Accepted Answer

A) management by objectives 
B) direct supervision 
C) clan control 
D) output control 
E) top-down change 
A) management by objectives 
B) direct supervision 
C) clan control 
D) output control 
E) top-down change

Question 19

Describe Lewin's force-field theory.

Accepted Answer

According to Lewin's force-field theory,

Question 20

How do the three mechanisms of behavior control (direct supervision, management by objectives, and bureaucratic control) help managers keep subordinates on track?

Accepted Answer

(1) The most immediate and potent form o

The times-covered ratio, which measures the degree to which managers use debt or equity to finance ongoing operations, is a type of

What is an operating budget?

Behaviors are typically easier to measure than outputs because they are more tangible and objective.

Which of the following is a mechanism of behavior control?

The operating margin is calculated by dividing a company's operating profit by sales revenues.

What type of control do managers use at each stage in the process of transforming inputs into finished goods or services?

Which of the following is true about evolutionary change?

Starling Manufacturing Inc.has carefully set up strict specifications for raw materials that are sourced from suppliers.It follows a three-step approval process to select new suppliers and ensures that they are aware of raw material specifications.This is an example of ________ control.

Which of the following steps of the organizational change process includes benchmarking?

Which of the following is true about direct supervision?

The CEO of a large corporation mandates that new goals be implemented immediately.This is an example of

Bureaucratic rules encourage people to think for themselves.

As regional manager of KIM Corp., Dwight is given an operating budget of $1 million for that financial year and is evaluated on the basis of the amount of goods produced based on that budget.Dwight's performance is evaluated on a(n)

Explain why managers do not need to monitor output when they use rules and standard operating procedures (SOPs).

According to the force-field theory,

Which of the following types of controls do managers use during the output stage of transforming raw materials into finished goods?

______ is(are) the set of values, norms, and expectations of behavior which control the ways in which workers interact with one another within the organization.

Which of the following provides a framework to monitor progress toward achieving goals?

Describe Lewin's force-field theory.

How do the three mechanisms of behavior control (direct supervision, management by objectives, and bureaucratic control) help managers keep subordinates on track?

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

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Exam 11: Organizational Control and Change

The times-covered ratio, which measures the degree to which managers use debt or equity to finance ongoing operations, is a type of

What is an operating budget?

Behaviors are typically easier to measure than outputs because they are more tangible and objective.

Which of the following is a mechanism of behavior control?

The operating margin is calculated by dividing a company's operating profit by sales revenues.

What type of control do managers use at each stage in the process of transforming inputs into finished goods or services?

Which of the following is true about evolutionary change?

Starling Manufacturing Inc.has carefully set up strict specifications for raw materials that are sourced from suppliers.It follows a three-step approval process to select new suppliers and ensures that they are aware of raw material specifications.This is an example of ________ control.

Which of the following steps of the organizational change process includes benchmarking?

Which of the following is true about direct supervision?

The CEO of a large corporation mandates that new goals be implemented immediately.This is an example of

Bureaucratic rules encourage people to think for themselves.

As regional manager of KIM Corp., Dwight is given an operating budget of $1 million for that financial year and is evaluated on the basis of the amount of goods produced based on that budget.Dwight's performance is evaluated on a(n)

Explain why managers do not need to monitor output when they use rules and standard operating procedures (SOPs).

According to the force-field theory,

Which of the following types of controls do managers use during the output stage of transforming raw materials into finished goods?

______ is(are) the set of values, norms, and expectations of behavior which control the ways in which workers interact with one another within the organization.

Which of the following provides a framework to monitor progress toward achieving goals?

Describe Lewin's force-field theory.

How do the three mechanisms of behavior control (direct supervision, management by objectives, and bureaucratic control) help managers keep subordinates on track?

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters