Exam 12: Human Resource Management

Promising employees are required to undergo various training programs that focus on the skills required to become an effective manager in their respective fields in the future.This is called development.

In order to develop employees who can take on new responsibilities and more challenging positions, an organization provides a tuition reimbursement program to its employees.In this case, the organization is aiming to develop its employees through

Melissa met with her supervisor and they discussed valuable information about her strengths and weaknesses.Her supervisor said her efforts are valued and she was a candidate for training and development in some specific areas.This is an example of which of the following components of the HRM system?

Using grievance procedures, workers who believe they are not being fairly treated are allowed to voice their concerns and have their interests represented by the union.

An assembly plant uses industrial robots to speed up the complex process of welding and moving parts from station to station.The company uses simulation-based learning to train employees before they start working in the production line.The simulation enables employees to practice until they can master the procedure.Explain why simulations is a good type of training for the employees who work in the production line.

Which of the following is true about internal recruitment?

_____ is the equal right of all citizens to the opportunity to obtain employment regardless of their gender, age, race, country of origin, religion, or disabilities.

Davidson Software Technologies believes in hiring only the best programmers in the industry.As a result, it uses a comprehensive hiring process that involves testing and interviewing dozens of highly qualified professionals before hiring.This is an example of which of the following components of the HRM system?

Gathering background information, performance tests, physical ability tests, and references are all examples of

A school district claimed that it could not increase teacher wages because of financial problems.The union leaders requested documents that supported the company's claims and the school district provided the requested data.After months of efforts on both sides, the union threatened to strike, and then an arbitrator was brought in to resolve the conflict.This is an example of

Diego applied for a job at a construction company.The job includes climbing ladders and scaffolding, lifting and carrying heavy items, digging, and operating hand and power tools.The construction company requires that Diego has a(n) _____ test to confirm that he has the body strength and stamina required for the job.

_____ is the process by which managers design the components of an HRM system to be consistent with each other, with other elements of organizational architecture, and with the organization's strategy and goals.

Which of the following is true about traits and trait appraisals?

The process of identifying the tasks, duties, and responsibilities that make up a job and the knowledge, skills, and abilities needed to perform the job is collectively known as a

Organizations that focus on the actual outcomes of work behaviors, rather than how the outcome has been achieved, are using ________ appraisals.

_____ are used by managers to assess subordinates on what they do on the job.

Dion's method of interviewing involves asking applicants the same standard set of questions.What type of interview does Dion conduct?

_____ includes all the activities managers engage in to attract and retain employees and to ensure that they perform at a high level and contribute to the accomplishment of organizational goals.

Trait appraisals have the advantage over behavioral appraisals in giving employees clear information about what they are doing right and wrong and how they can improve their performance.

Which of the following components of the HRM system focuses on ensuring employees learn and build the skills and abilities needed to perform their jobs effectively in the present as well as in the future?