Exam 12: Human Resource Management

The _____ restricts mandatory retirement and especially benefits older employees.

At the beginning of a fiscal year, Bob undertakes various activities to make labor demand and supply forecasts.Bob does these activities as a part of

_________ is negotiation between labor unions and managers to resolve conflicts and disputes about important issues such as working hours, wages, working conditions, and job security.

_____ are based on membership in an organization.

_____ refers to a manager's evaluation of a subordinate's job performance and her contributions to the organization.

The ________ made it legal for workers to organize into unions.

Which of the following components of the HRM system focuses on attracting and hiring employees who have the abilities and skills and have had the experiences to help the organization achieve its goals?

_____ questions often present interviewees with a scenario they are likely to encounter on the job and ask them to indicate how they would handle it.

To develop executives who will have an understanding of and expertise in a variety of functions, products and services, and markets, managers make sure that executives with high potential have different job proficiencies, some inline positions and some in staff positions.This is employee development through

Performance feedback is the process by which managers share performance appraisal information with their subordinates so the subordinates have an opportunity to reflect on their own job performance.

Discuss the reasons why managers may choose to outsource and also evaluate the disadvantages of outsourcing for an organization.

The behaviorally anchored rating scale (BARS) and the behavior observation scale (BOS) that measures performance as perceived by the manager are often used in _______ appraisals.

Discuss the advantages and disadvantages of internal recruitment.Explain how external recruitment can compensate for these disadvantages.

Which of the following laws requires that managers ensure that employees are protected from workplace hazards?

Human resource management (HRM) includes all the activities managers engage in to attract and retain employees and to ensure that they perform at a high level and contribute to the accomplishment of organizational goals.

A manager attempting to select a test for a job applicant that will most accurately predict the applicant's performance on the job is primarily concerned with the _____ of the test.

In order to improve his performance and motivation, Scott's performance is evaluated not only by his direct manager, but also by his customers, subordinates, and coworkers.This is an example of a

Newly hired trucking employees of a courier delivery service ride with experienced drivers during deliveries to familiarize themselves with routes, timing, and driving conditions.This method of imparting training is an example of

A high pay level may benefit an organization that is pursuing excellent customer service.

Instead of hiring an accountant, J&K Consultants decide to contract with a local accounting firm for their accounting needs.This is an example of outsourcing.