Exam 12: Organizational Change and Culture

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One OD technique that is commonly used by organizations is the use of 360-degree feedback. This technique involves collecting feedback from an employee's supervisor, peers, and subordinates, as well as self-assessment, to provide a comprehensive view of the individual's performance and behavior.

I have personally been associated with a company that used 360-degree feedback as part of their performance management process. The organization used an online survey tool to gather feedback from various stakeholders for each employee. The feedback was then compiled and shared with the employee in a constructive and developmental manner.

The use of 360-degree feedback allowed employees to gain a better understanding of their strengths and areas for improvement, as well as how their behavior and performance were perceived by others in the organization. This technique also helped in identifying any discrepancies between self-perception and how others perceived the employee, leading to opportunities for personal and professional development.

Overall, the use of 360-degree feedback as an OD technique helped the organization in fostering a culture of continuous improvement and development, as well as in aligning individual and organizational goals. It also contributed to building stronger relationships and communication among employees, leading to a more cohesive and productive work environment.