Question 1

In theory,delegation from a manager to a subordinate consists of

Accepted Answer

A) assigning responsibility, granting authority, and creating accountability. 
B) assigning responsibility, creating a position, and creating accountability. 
C) creating a position, overcoming defiance, and promoting acceptance. 
D) creating accountability, promoting acceptance, and requiring performance. 
E) creating accountability, assigning responsibility, and requiring performance. 
A) assigning responsibility, granting authority, and creating accountability. 
B) assigning responsibility, creating a position, and creating accountability. 
C) creating a position, overcoming defiance, and promoting acceptance. 
D) creating accountability, promoting acceptance, and requiring performance. 
E) creating accountability, assigning responsibility, and requiring performance.

Question 2

Michelle has a low growth-need.She would not like ____.

Accepted Answer

A) job enrichment 
B) job enlargement 
C) job rotation 
D) job characteristics approach 
E) job specialization 
A) job enrichment 
B) job enlargement 
C) job rotation 
D) job characteristics approach 
E) job specialization

Question 3

____ is defined as clear and distinct lines of authority among all positions in an organization.

Accepted Answer

A) Autonomy 
B) Delegation 
C) Chain of command 
D) Span of management 
E) Departmentalization 
A) Autonomy 
B) Delegation 
C) Chain of command 
D) Span of management 
E) Departmentalization

Question 4

Many high school teachers also coach a sport.They have the same autonomy in coaching that they have in the classroom.This is an example of

Accepted Answer

A) job enlargement. 
B) job enrichment. 
C) work teams. 
D) job specialization. 
E) job rotation. 
A) job enlargement. 
B) job enrichment. 
C) work teams. 
D) job specialization. 
E) job rotation.

Question 5

When the need for coordination is acute,a(n)____________________ may be created.

Accepted Answer

The answer of When the need for coordination is acute,a(n)____________________...

Question 6

Workers in a McDonald's are trained to cook,clean,fill drinks,take orders,and fill orders.During a shift they work each job for one hour.This is an example of job

Accepted Answer

A) specialization. 
B) rotation. 
C) delegation. 
D) enlargement. 
E) enrichment. 
A) specialization. 
B) rotation. 
C) delegation. 
D) enlargement. 
E) enrichment.

Question 7

Which of the following statements does NOT describe an advantage of product departmentalization?

Accepted Answer

A) Decision making can be done at the top management levels. 
B) All similar activities within an organization can be done simultaneously. 
C) Administrative costs are lower. 
D) Sales forecasting is easier. 
E) Performance of individual product lines is easy to assess. 
A) Decision making can be done at the top management levels. 
B) All similar activities within an organization can be done simultaneously. 
C) Administrative costs are lower. 
D) Sales forecasting is easier. 
E) Performance of individual product lines is easy to assess.

Question 8

Effective delegation incorporates all the following steps EXCEPT

Accepted Answer

A) assigning responsibility to the subordinate. 
B) granting sufficient authority to do the job. 
C) making the subordinate accountable for results. 
D) closely supervising the subordinate following the delegation. 
E) giving the subordinate the power to accomplish the assigned task. 
A) assigning responsibility to the subordinate. 
B) granting sufficient authority to do the job. 
C) making the subordinate accountable for results. 
D) closely supervising the subordinate following the delegation. 
E) giving the subordinate the power to accomplish the assigned task.

Question 9

Which of the following statements describes a barrier to effective delegation?

Accepted Answer

A) The manager may feel it will be quicker to do it herself. 
B) The manager may be afraid of looking inferior to the subordinate. 
C) The manager may feel her communication skills are not strong enough. 
D) The subordinate may feel that the task is not in her job description. 
E) All of these choices 
A) The manager may feel it will be quicker to do it herself. 
B) The manager may be afraid of looking inferior to the subordinate. 
C) The manager may feel her communication skills are not strong enough. 
D) The subordinate may feel that the task is not in her job description. 
E) All of these choices

Question 10

Which of the following statements describes an advantage of functional departmentalization?

Accepted Answer

A) Organizational decision making is faster. 
B) Each department is staffed by experts. 
C) Functional managers can easily control activities within the department. 
D) Areas of responsibility are clearly defined. 
E) All of these choices 
A) Organizational decision making is faster. 
B) Each department is staffed by experts. 
C) Functional managers can easily control activities within the department. 
D) Areas of responsibility are clearly defined. 
E) All of these choices

Question 11

There are six basic building blocks that managers can use in constructing an organization: designing jobs,grouping jobs,establishing reporting relationships between jobs,distributing authority among jobs,coordinating activities among jobs,and ____________________.

Accepted Answer

differenti

Question 12

Siemens created Siemens One to group employees together that serve the same client.For example people from medical and building technology both serve hospitals,so a Siemens One representative talks to a hospital about all of Siemens products and services.Siemens One uses ____ departmentalization.

Accepted Answer

A) product 
B) function 
C) location 
D) customer 
E) sequence 
A) product 
B) function 
C) location 
D) customer 
E) sequence

Question 13

The ____________________ of managers in a tall organization is smaller than in a flat organization.

Accepted Answer

The answer of The ____________________ of managers in a tall...

Question 14

Flat organizations result from broad spans of management.

Accepted Answer

A) True 
 B)False

Question 15

Although a pay increase would be useful when a change in job design is made,for which of the following would it be expected?

Accepted Answer

A) Job enrichment 
B) Job enlargement 
C) Job rotation 
D) Creation of work teams 
E) Job specialization 
A) Job enrichment 
B) Job enlargement 
C) Job rotation 
D) Creation of work teams 
E) Job specialization

Question 16

Which of the following is NOT an alternative to job specialization?

Accepted Answer

A) Job rotation 
B) Job delegation 
C) Job enrichment 
D) Job enlargement 
E) Work teams 
A) Job rotation 
B) Job delegation 
C) Job enrichment 
D) Job enlargement 
E) Work teams

Question 17

To decrease their administrative intensity,many organizations are

Accepted Answer

A) eliminating staff positions. 
B) hiring managers who are less intense. 
C) decreasing the number of middle managers. 
D) increasing job rotation programs. 
E) modifying job designs so as to alleviate worker stress. 
A) eliminating staff positions. 
B) hiring managers who are less intense. 
C) decreasing the number of middle managers. 
D) increasing job rotation programs. 
E) modifying job designs so as to alleviate worker stress.

Question 18

Most large corporations use one form of departmentalization.

Accepted Answer

A) True 
 B)False

Question 19

Employees in staff positions

Accepted Answer

A) are part of the direct chain of command. 
B) are given total responsibility for the achievement of organizational goals. 
C) have more authority than people in line positions. 
D) have the same organizational purpose as employees in line positions. 
E) None of these choices 
A) are part of the direct chain of command. 
B) are given total responsibility for the achievement of organizational goals. 
C) have more authority than people in line positions. 
D) have the same organizational purpose as employees in line positions. 
E) None of these choices

Question 20

Laundry is never done.Unless it is done naked,doing laundry creates more work.Laundry lacks ____.

Accepted Answer

A) autonomy 
B) feedback 
C) task significance 
D) skill variety 
E) task identity 
A) autonomy 
B) feedback 
C) task significance 
D) skill variety 
E) task identity

Exam 11: Basic Elements of Organizing

In theory,delegation from a manager to a subordinate consists of

Michelle has a low growth-need.She would not like ____.

____ is defined as clear and distinct lines of authority among all positions in an organization.

Many high school teachers also coach a sport.They have the same autonomy in coaching that they have in the classroom.This is an example of

When the need for coordination is acute,a(n)____________________ may be created.

Workers in a McDonald's are trained to cook,clean,fill drinks,take orders,and fill orders.During a shift they work each job for one hour.This is an example of job

Which of the following statements does NOT describe an advantage of product departmentalization?

Effective delegation incorporates all the following steps EXCEPT

Which of the following statements describes a barrier to effective delegation?

Which of the following statements describes an advantage of functional departmentalization?

There are six basic building blocks that managers can use in constructing an organization: designing jobs,grouping jobs,establishing reporting relationships between jobs,distributing authority among jobs,coordinating activities among jobs,and ____________________.

Siemens created Siemens One to group employees together that serve the same client.For example people from medical and building technology both serve hospitals,so a Siemens One representative talks to a hospital about all of Siemens products and services.Siemens One uses ____ departmentalization.

The ____________________ of managers in a tall organization is smaller than in a flat organization.

Flat organizations result from broad spans of management.

Although a pay increase would be useful when a change in job design is made,for which of the following would it be expected?

Which of the following is NOT an alternative to job specialization?

To decrease their administrative intensity,many organizations are

Most large corporations use one form of departmentalization.

Employees in staff positions

Laundry is never done.Unless it is done naked,doing laundry creates more work.Laundry lacks ____.

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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