Question 1

A(n)____________________ is a more permanent task force.

Accepted Answer

integratin

Question 2

Tammy is trying to decide how many subordinates to assign to a first-line supervisor.The subordinates are well qualified and all working on very similar tasks.Also,they are all located in one small area of the plant.On the other hand,the supervisor in question has a large quantity of paperwork to do each day.What should Tammy do?

Accepted Answer

A) She cannot determine proper span from this information. 
B) She should use a broad span of control. 
C) She should use a narrow span of control. 
D) It is hard to say.Half the factors dictate a broad span and half a narrow span of control. 
E) It really does not matter which way she chooses to go. 
A) She cannot determine proper span from this information. 
B) She should use a broad span of control. 
C) She should use a narrow span of control. 
D) It is hard to say.Half the factors dictate a broad span and half a narrow span of control. 
E) It really does not matter which way she chooses to go.

Question 3

An appropriate basis of departmentalization for multinational companies is

Accepted Answer

A) product. 
B) function. 
C) location. 
D) customer. 
E) sequence. 
A) product. 
B) function. 
C) location. 
D) customer. 
E) sequence.

Question 4

Describe the job characteristics approach to job design and explain how it is related to job enrichment and the creation of work teams.Use diagrams if they will clarify the discussion.

Accepted Answer

Students should realize that the job cha

Question 5

An organization with high administrative intensity is one with few staff positions relative to the number of line positions.

Accepted Answer

A) True 
 B)False

Question 6

At BMW the marketing department helps develop sales forecast for the operations managers,who give availability information to dealerships.When dealerships have a specific order,they send it to operations.What level of interdependence does this example represent?

Accepted Answer

A) Pooled 
B) Mixed 
C) Functional 
D) Reciprocal 
E) Sequential 
A) Pooled 
B) Mixed 
C) Functional 
D) Reciprocal 
E) Sequential

Question 7

Air traffic controllers work shifts in the tower.This is an example of which form of departmentalization?

Accepted Answer

A) Time 
B) Location 
C) Divisional 
D) Sequential 
E) Customer 
A) Time 
B) Location 
C) Divisional 
D) Sequential 
E) Customer

Question 8

____ results from maximum delegation throughout the organization.

Accepted Answer

A) Decentralization 
B) Horizontal work loading 
C) Specialization 
D) Job design 
E) Vertical work loading 
A) Decentralization 
B) Horizontal work loading 
C) Specialization 
D) Job design 
E) Vertical work loading

Question 9

Administrative intensity is the

Accepted Answer

A) ratio of staff positions to line positions. 
B) degree to which the staff has functional authority. 
C) degree to which the staff uses compulsory advice. 
D) number of line positions divided by the number of staff positions. 
E) amount of line authority granted to the staff. 
A) ratio of staff positions to line positions. 
B) degree to which the staff has functional authority. 
C) degree to which the staff uses compulsory advice. 
D) number of line positions divided by the number of staff positions. 
E) amount of line authority granted to the staff.

Question 10

Managers depend on their administrative assistants to schedule their calendar and arrange travel.The administrative assistants,in turn,depend on their managers to update the calendar and set priorities.This represents ____________________ interdependence.

Accepted Answer

The answer of Managers depend on their administrative assistants to...

Question 11

____ is defined as systematically moving employees from one job to another.

Accepted Answer

A) Job enlargement 
B) Job enrichment 
C) Work teams 
D) Job specialization 
E) Job rotation 
A) Job enlargement 
B) Job enrichment 
C) Work teams 
D) Job specialization 
E) Job rotation

Question 12

____________________ departmentalization is grouping jobs involving the same or similar activities.

Accepted Answer

The answer of ____________________ departmentalization is grouping jobs involving the...

Question 13

Job design can be defined as deciding how best to group organizational activities and resources.

Accepted Answer

A) True 
 B)False

Question 14

A manager needs to understand the blocks¾organizational structure¾before building with them ¾organizational design.

Accepted Answer

A) True 
 B)False

Question 15

Managing the basic frameworks that organizations use to get their work done is called ____________________.

Accepted Answer

The answer of Managing the basic frameworks that organizations use...

Question 16

Pastors at a large church specialize in meeting the needs of different age groups.They are organized on the basis of

Accepted Answer

A) product. 
B) function. 
C) location. 
D) customer. 
E) time. 
A) product. 
B) function. 
C) location. 
D) customer. 
E) time.

Question 17

Discuss how distribution of authority and coordination effect span of management.

Accepted Answer

The distribution of authority and coordi

Question 18

____ departmentalization has the advantage of reducing the number of skills a manager must possess.

Accepted Answer

A) Location 
B) Customer 
C) Sequential 
D) Functional 
E) Product 
A) Location 
B) Customer 
C) Sequential 
D) Functional 
E) Product

Question 19

The advantages of a flat organization include

Accepted Answer

A) greater communication between upper and lower levels of management. 
B) lower total managerial costs. 
C) flexibility. 
D) improved employee productivity. 
E) All of these choices 
A) greater communication between upper and lower levels of management. 
B) lower total managerial costs. 
C) flexibility. 
D) improved employee productivity. 
E) All of these choices

Question 20

____,as an alternative to specialization,has the disadvantages of raising training costs,unions arguing for more pay for doing more tasks,and worker boredom setting in.

Accepted Answer

A) Job enrichment 
B) Job enlargement 
C) Job rotation 
D) Work teams approach 
E) Job characteristics approach 
A) Job enrichment 
B) Job enlargement 
C) Job rotation 
D) Work teams approach 
E) Job characteristics approach

Exam 11: Basic Elements of Organizing

A(n)____________________ is a more permanent task force.

An appropriate basis of departmentalization for multinational companies is

Describe the job characteristics approach to job design and explain how it is related to job enrichment and the creation of work teams.Use diagrams if they will clarify the discussion.

An organization with high administrative intensity is one with few staff positions relative to the number of line positions.

At BMW the marketing department helps develop sales forecast for the operations managers,who give availability information to dealerships.When dealerships have a specific order,they send it to operations.What level of interdependence does this example represent?

Air traffic controllers work shifts in the tower.This is an example of which form of departmentalization?

____ results from maximum delegation throughout the organization.

Administrative intensity is the

Managers depend on their administrative assistants to schedule their calendar and arrange travel.The administrative assistants,in turn,depend on their managers to update the calendar and set priorities.This represents ____________________ interdependence.

____ is defined as systematically moving employees from one job to another.

____________________ departmentalization is grouping jobs involving the same or similar activities.

Job design can be defined as deciding how best to group organizational activities and resources.

A manager needs to understand the blocks¾organizational structure¾before building with them ¾organizational design.

Managing the basic frameworks that organizations use to get their work done is called ____________________.

Pastors at a large church specialize in meeting the needs of different age groups.They are organized on the basis of

Discuss how distribution of authority and coordination effect span of management.

____ departmentalization has the advantage of reducing the number of skills a manager must possess.

The advantages of a flat organization include

____,as an alternative to specialization,has the disadvantages of raising training costs,unions arguing for more pay for doing more tasks,and worker boredom setting in.

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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