Question 1

In large organizations you would expect to find ____ departmentalization(s).

Accepted Answer

A) location 
B) customer 
C) a combination of two or more 
D) functional 
E) product 
A) location 
B) customer 
C) a combination of two or more 
D) functional 
E) product

Question 2

The ratio of staff to line positions is called ____________________.

Accepted Answer

administra

Question 3

Which of the following coordination techniques is appropriate when interdependence is of the complex reciprocal variety?

Accepted Answer

A) Integrating department 
B) Task force 
C) Managerial hierarchy 
D) Centralization 
E) Rules and procedures 
A) Integrating department 
B) Task force 
C) Managerial hierarchy 
D) Centralization 
E) Rules and procedures

Question 4

Canine Companions for Independence's puppy raiser volunteers attend monthly classes to learn how to train the puppy.The classes create some

Accepted Answer

A) centralization. 
B) specialization. 
C) decentralization. 
D) departmentalization. 
E) compartmentalization. 
A) centralization. 
B) specialization. 
C) decentralization. 
D) departmentalization. 
E) compartmentalization.

Question 5

Another name for span of management is span of

Accepted Answer

A) delegation. 
B) authority. 
C) centralization. 
D) control. 
E) influence. 
A) delegation. 
B) authority. 
C) centralization. 
D) control. 
E) influence.

Question 6

Decentralization is NOT usually pursued

Accepted Answer

A) in a complex environment. 
B) when the home office wants to maintain control. 
C) when decisions that must be made on a daily basis are relatively minor. 
D) when lower-level managers are talented leaders. 
E) in an uncertain environment. 
A) in a complex environment. 
B) when the home office wants to maintain control. 
C) when decisions that must be made on a daily basis are relatively minor. 
D) when lower-level managers are talented leaders. 
E) in an uncertain environment.

Question 7

The line manager can choose whether to seek or to avoid input from staff.This is called ____________________ authority.

Accepted Answer

The answer of The line manager can choose whether to...

Question 8

The job characteristics approach to job design is a specific method for taking into account both the work system and employee preferences.It is similar to the more general ____ approach.

Accepted Answer

A) job rotation 
B) job enrichment 
C) job enlargement 
D) work teams 
E) job specialization 
A) job rotation 
B) job enrichment 
C) job enlargement 
D) work teams 
E) job specialization

Question 9

Span of management is the

Accepted Answer

A) extent to which authority is delegated at the individual level. 
B) extent to which authority is systematically delegated to middle and lower levels of management. 
C) number of subordinates reporting to a particular manager. 
D) process of grouping jobs according to some logical pattern. 
E) number of managers assigned to a department. 
A) extent to which authority is delegated at the individual level. 
B) extent to which authority is systematically delegated to middle and lower levels of management. 
C) number of subordinates reporting to a particular manager. 
D) process of grouping jobs according to some logical pattern. 
E) number of managers assigned to a department.

Question 10

A wide span of management produces

Accepted Answer

A) a flat organization. 
B) multiple layers of management. 
C) a parallel organization. 
D) a horizontal organization. 
E) a vertical organization. 
A) a flat organization. 
B) multiple layers of management. 
C) a parallel organization. 
D) a horizontal organization. 
E) a vertical organization.

Question 11

Teachers at South Elementary School are allowed to pair up and teach a class twice as large as others.This allows the teachers to specialize in the subjects they most enjoy.The team teachers now share control over the classroom.The team teaching decreases

Accepted Answer

A) autonomy. 
B) compensation. 
C) task significance. 
D) feedback. 
E) task identity. 
A) autonomy. 
B) compensation. 
C) task significance. 
D) feedback. 
E) task identity.

Question 12

The communications department at Ford depends on information provided by other departments to write a press release.The press release is then reviewed by the directors before announcement.What level of interdependence does this represent?

Accepted Answer

A) Pooled 
B) Reciprocal 
C) Sequential 
D) Hierarchical 
E) Functional 
A) Pooled 
B) Reciprocal 
C) Sequential 
D) Hierarchical 
E) Functional

Question 13

Which of the following is a common disadvantage inherent in product,customer,and location departmentalization?

Accepted Answer

A) Decision making is slowed. 
B) Managers are unable to delegate as much. 
C) It is difficult to pinpoint the cause of failures. 
D) The organization tends to become more centralized. 
E) Administrative costs tend to rise due to an increase in the size of staff. 
A) Decision making is slowed. 
B) Managers are unable to delegate as much. 
C) It is difficult to pinpoint the cause of failures. 
D) The organization tends to become more centralized. 
E) Administrative costs tend to rise due to an increase in the size of staff.

Question 14

The drill press operators depend on the milling machine operators to provide them with parts on which to work.This represents ____________________ interdependence.

Accepted Answer

The answer of The drill press operators depend on the...

Question 15

High schools register seniors first,then juniors,sophomores and finally freshmen.What basis of departmentalization does this represent?

Accepted Answer

A) Time 
B) Function 
C) Sequence 
D) Location 
E) Product 
A) Time 
B) Function 
C) Sequence 
D) Location 
E) Product

Question 16

An organization is ____ when power and control are kept at the top levels of management.

Accepted Answer

A) centralized 
B) specialized 
C) decentralized 
D) departmentalized 
E) wide 
A) centralized 
B) specialized 
C) decentralized 
D) departmentalized 
E) wide

Question 17

Yoshiko is the manager of the accounting department.She has an assistant manager who reports to her.Six supervisors also report to her from other divisions.The supervisors have three subordinates each.Yoshiko has a span of management of

Accepted Answer

A) eighteen. 
B) nineteen. 
C) ten. 
D) seven. 
E) six. 
A) eighteen. 
B) nineteen. 
C) ten. 
D) seven. 
E) six.

Question 18

The vice president of marketing has ____ to the CEO of a business unit.The vice president of marketing will have to rely on her reputation for excellence to convince the CEO to accept her recommendation.

Accepted Answer

A) functional authority 
B) staff authority 
C) compulsory advice 
D) line authority 
E) advice authority 
A) functional authority 
B) staff authority 
C) compulsory advice 
D) line authority 
E) advice authority

Question 19

Job ____ refers to the degree to which the organization's overall task is broken down and divided into smaller component parts.

Accepted Answer

A) delegation 
B) departmentalization 
C) organization 
D) specialization 
E) decentralization 
A) delegation 
B) departmentalization 
C) organization 
D) specialization 
E) decentralization

Question 20

According to the text,what is probably the most effective way to use staff positions?

Accepted Answer

A) Give them line authority 
B) Give them the authority to use compulsory advice 
C) Give them functional authority 
D) Put them directly in the chain of command 
E) Give them staff authority 
A) Give them line authority 
B) Give them the authority to use compulsory advice 
C) Give them functional authority 
D) Put them directly in the chain of command 
E) Give them staff authority

Exam 11: Basic Elements of Organizing

In large organizations you would expect to find ____ departmentalization(s).

The ratio of staff to line positions is called ____________________.

Which of the following coordination techniques is appropriate when interdependence is of the complex reciprocal variety?

Canine Companions for Independence's puppy raiser volunteers attend monthly classes to learn how to train the puppy.The classes create some

Another name for span of management is span of

Decentralization is NOT usually pursued

The line manager can choose whether to seek or to avoid input from staff.This is called ____________________ authority.

The job characteristics approach to job design is a specific method for taking into account both the work system and employee preferences.It is similar to the more general ____ approach.

Span of management is the

A wide span of management produces

Teachers at South Elementary School are allowed to pair up and teach a class twice as large as others.This allows the teachers to specialize in the subjects they most enjoy.The team teachers now share control over the classroom.The team teaching decreases

The communications department at Ford depends on information provided by other departments to write a press release.The press release is then reviewed by the directors before announcement.What level of interdependence does this represent?

Which of the following is a common disadvantage inherent in product,customer,and location departmentalization?

The drill press operators depend on the milling machine operators to provide them with parts on which to work.This represents ____________________ interdependence.

High schools register seniors first,then juniors,sophomores and finally freshmen.What basis of departmentalization does this represent?

An organization is ____ when power and control are kept at the top levels of management.

Yoshiko is the manager of the accounting department.She has an assistant manager who reports to her.Six supervisors also report to her from other divisions.The supervisors have three subordinates each.Yoshiko has a span of management of

The vice president of marketing has ____ to the CEO of a business unit.The vice president of marketing will have to rely on her reputation for excellence to convince the CEO to accept her recommendation.

Job ____ refers to the degree to which the organization's overall task is broken down and divided into smaller component parts.

According to the text,what is probably the most effective way to use staff positions?

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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