Question 1

A purchasing agent is an example of a(n)

Accepted Answer

A) intelligence agent. 
B) boundary spanner. 
C) strategic ally. 
D) regulator. 
E) supplier. 
A) intelligence agent. 
B) boundary spanner. 
C) strategic ally. 
D) regulator. 
E) supplier.

Question 2

Fast food chains make headlines when someone claims to find body parts or foreign objects in their food.The claims are usually false,but they increase the industry

Accepted Answer

A) environmental turbulence. 
B) environmental homogeneity. 
C) competitive rivalry. 
D) the threat of new entrants. 
E) boundary spanning. 
A) environmental turbulence. 
B) environmental homogeneity. 
C) competitive rivalry. 
D) the threat of new entrants. 
E) boundary spanning.

Question 3

The organizational effectiveness model that focuses on minimizing strain,integrating individuals and the organization,and conducting smooth and efficient operations is which of the following?

Accepted Answer

A) Systems research approach 
B) Internal processes approach 
C) Goal approach 
D) Strategic constituencies approach 
E) Achieving effectiveness approach 
A) Systems research approach 
B) Internal processes approach 
C) Goal approach 
D) Strategic constituencies approach 
E) Achieving effectiveness approach

Question 4

Greenpeace draws attention to environmental activity around the world.They are a(n)____________________ that has potential impact on organizations' operating policies and practices.

Accepted Answer

The answer of Greenpeace draws attention to environmental activity around...

Question 5

The Dodd-Frank Wall Street Reform and Consumer Protection Act is legislation that creates more regulation of the finance markets.This is an example of the ____ dimension.

Accepted Answer

A) internal 
B) political-legal 
C) task 
D) sociocultural 
E) economic 
A) internal 
B) political-legal 
C) task 
D) sociocultural 
E) economic

Question 6

An organization design that is mechanistic

Accepted Answer

A) operates in an uncertain environment. 
B) uses few standard operating procedures. 
C) gives its managers considerable discretionary decision-making power. 
D) is characterized by formal and rigid relationships. 
E) None of these choices 
A) operates in an uncertain environment. 
B) uses few standard operating procedures. 
C) gives its managers considerable discretionary decision-making power. 
D) is characterized by formal and rigid relationships. 
E) None of these choices

Question 7

Which of the following statements is NOT characteristic of strategic alliances as an element of the task environment?

Accepted Answer

A) Strategic alliances work together in joint ventures and other similar arrangements. 
B) Strategic alliances increase the risk of losing sensitive information. 
C) Strategic alliances increase organizational exposure to economic risk. 
D) Companies join strategic alliances to gain expertise that they may lack. 
E) Many companies in strategic alliances have multinational partners. 
A) Strategic alliances work together in joint ventures and other similar arrangements. 
B) Strategic alliances increase the risk of losing sensitive information. 
C) Strategic alliances increase organizational exposure to economic risk. 
D) Companies join strategic alliances to gain expertise that they may lack. 
E) Many companies in strategic alliances have multinational partners.

Question 8

Which of the following is part of the internal environment for Taco Bell?

Accepted Answer

A) OSHA inspectors 
B) Consumer trend toward a preference for healthier foods 
C) The advertising agency that creates ads 
D) The employees 
E) The consumers who buy the food 
A) OSHA inspectors 
B) Consumer trend toward a preference for healthier foods 
C) The advertising agency that creates ads 
D) The employees 
E) The consumers who buy the food

Question 9

All of the following are included in the task environment EXCEPT

Accepted Answer

A) competitors. 
B) technology. 
C) labor unions. 
D) customers. 
E) strategic allies. 
A) competitors. 
B) technology. 
C) labor unions. 
D) customers. 
E) strategic allies.

Question 10

Dollar Thrifty told Hertz and Avis Budget to submit their best and final proposals.In the end Dollar Thrifty combined with one of the companies in a(n)

Accepted Answer

A) acquisition by Hertz. 
B) merger. 
C) joint venture. 
D) acquisition by Avis Budget. 
E) strategic alliance. 
A) acquisition by Hertz. 
B) merger. 
C) joint venture. 
D) acquisition by Avis Budget. 
E) strategic alliance.

Question 11

The downgrade of U.S.federal debt created wild swings in the stock market.The uncertainty led to consumer caution and less spending.This is an example of the ____ dimension.

Accepted Answer

A) legal 
B) sociocultural 
C) technological 
D) political 
E) economic 
A) legal 
B) sociocultural 
C) technological 
D) political 
E) economic

Question 12

Chelsea Lumber Company has very low turnover,and the employees are frequently seen volunteering in the community.This suggests a(n)____ where employees and the communities are highly valued.

Accepted Answer

A) atmosphere 
B) task environmental 
C) external environmental 
D) physical work environmental 
E) culture 
A) atmosphere 
B) task environmental 
C) external environmental 
D) physical work environmental 
E) culture

Question 13

When a locally owned construction firm fears new competition from a national chain such as Toll Brothers moving in,it is experiencing a change in its

Accepted Answer

A) internal environment. 
B) external environment. 
C) physical work environment. 
D) government regulations. 
E) organizational culture. 
A) internal environment. 
B) external environment. 
C) physical work environment. 
D) government regulations. 
E) organizational culture.

Question 14

Which of the following buyers would have the greatest ability to influence suppliers?

Accepted Answer

A) A student ordering a pizza 
B) A student selecting a college or university. 
C) A department store influencing fashion designers 
D) Government negotiating the purchase of a helicopter for its army 
E) Homemaker buying groceries at the supermarket 
A) A student ordering a pizza 
B) A student selecting a college or university. 
C) A department store influencing fashion designers 
D) Government negotiating the purchase of a helicopter for its army 
E) Homemaker buying groceries at the supermarket

Question 15

The least environmental uncertainty is faced by organizations with a ____ environment.

Accepted Answer

A) complex and stable 
B) stable and simple 
C) simple and homogeneous 
D) stable and dynamic 
E) homogeneous and dynamic 
A) complex and stable 
B) stable and simple 
C) simple and homogeneous 
D) stable and dynamic 
E) homogeneous and dynamic

Question 16

National Industries,supplier to all Hometown Hardware Stores,manufactures many of the products it sells to member stores.What kind of response to the organizational environment does this represent?

Accepted Answer

A) Social responsibility 
B) Internal 
C) Direct influence 
D) An organic organization design 
E) An organization culture modification 
A) Social responsibility 
B) Internal 
C) Direct influence 
D) An organic organization design 
E) An organization culture modification

Question 17

Which of the following organizations would be MOST likely to face a dynamic/complex environment?

Accepted Answer

A) Oracle 
B) Tyson Foods 
C) Whirlpool 
D) Merck 
E) JCPenney 
A) Oracle 
B) Tyson Foods 
C) Whirlpool 
D) Merck 
E) JCPenney

Question 18

An erratic economy increases uncertainty.

Accepted Answer

A) True 
 B)False

Question 19

The level of ____ faced by organizations is determined by the degree of homogeneity and the degree of change in their environments.

Accepted Answer

A) uncertainty 
B) environmental turbulence 
C) complexity 
D) competitive forces 
E) tangibility 
A) uncertainty 
B) environmental turbulence 
C) complexity 
D) competitive forces 
E) tangibility

Question 20

When a deep water oil rig exploded in the Gulf of Mexico,the Obama administration initially imposed a moratorium on deep water drilling.This is an example of the ____ dimension.

Accepted Answer

A) internal 
B) political-legal 
C) task 
D) sociocultural 
E) economic 
A) internal 
B) political-legal 
C) task 
D) sociocultural 
E) economic

Exam 3: The Environment and Culture of Organizations

A purchasing agent is an example of a(n)

Fast food chains make headlines when someone claims to find body parts or foreign objects in their food.The claims are usually false,but they increase the industry

The organizational effectiveness model that focuses on minimizing strain,integrating individuals and the organization,and conducting smooth and efficient operations is which of the following?

Greenpeace draws attention to environmental activity around the world.They are a(n)____________________ that has potential impact on organizations' operating policies and practices.

The Dodd-Frank Wall Street Reform and Consumer Protection Act is legislation that creates more regulation of the finance markets.This is an example of the ____ dimension.

An organization design that is mechanistic

Which of the following statements is NOT characteristic of strategic alliances as an element of the task environment?

Which of the following is part of the internal environment for Taco Bell?

All of the following are included in the task environment EXCEPT

Dollar Thrifty told Hertz and Avis Budget to submit their best and final proposals.In the end Dollar Thrifty combined with one of the companies in a(n)

The downgrade of U.S.federal debt created wild swings in the stock market.The uncertainty led to consumer caution and less spending.This is an example of the ____ dimension.

Chelsea Lumber Company has very low turnover,and the employees are frequently seen volunteering in the community.This suggests a(n)____ where employees and the communities are highly valued.

When a locally owned construction firm fears new competition from a national chain such as Toll Brothers moving in,it is experiencing a change in its

Which of the following buyers would have the greatest ability to influence suppliers?

The least environmental uncertainty is faced by organizations with a ____ environment.

National Industries,supplier to all Hometown Hardware Stores,manufactures many of the products it sells to member stores.What kind of response to the organizational environment does this represent?

Which of the following organizations would be MOST likely to face a dynamic/complex environment?

An erratic economy increases uncertainty.

The level of ____ faced by organizations is determined by the degree of homogeneity and the degree of change in their environments.

When a deep water oil rig exploded in the Gulf of Mexico,the Obama administration initially imposed a moratorium on deep water drilling.This is an example of the ____ dimension.

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

Filters