Question 1

Which of these is NOT a model of organizational effectiveness?

Accepted Answer

A) Systems resource approach 
B) Goal approach 
C) Internal processes approach 
D) Strategic constituencies approach 
E) Organization design approach 
A) Systems resource approach 
B) Goal approach 
C) Internal processes approach 
D) Strategic constituencies approach 
E) Organization design approach

Question 2

The board of directors is charged with serving the best interest of the ____________________.

Accepted Answer

The answer of The board of directors is charged with...

Question 3

Organizations use boundary spanners,an information management technique,to respond to their environments.

Accepted Answer

A) True 
 B)False

Question 4

When Kate Middleton started wearing pantyhose,sales in the UK increased 85%.That is an example of which environment?

Accepted Answer

A) Task 
B) Political-legal 
C) Sociocultural 
D) Technological 
E) Economic 
A) Task 
B) Political-legal 
C) Sociocultural 
D) Technological 
E) Economic

Question 5

Which approach provides managers with a clear,objective measurable evaluation of effectiveness?

Accepted Answer

A) Systems research approach 
B) Internal processes approach 
C) Goal approach 
D) Strategic constituencies approach 
E) None of these choices 
A) Systems research approach 
B) Internal processes approach 
C) Goal approach 
D) Strategic constituencies approach 
E) None of these choices

Question 6

Which of the following is ultimately related to how well an organization understands,reacts to,and influences its environment?

Accepted Answer

A) Influence 
B) Admiration 
C) Efficiency 
D) Reactivity 
E) Effectiveness 
A) Influence 
B) Admiration 
C) Efficiency 
D) Reactivity 
E) Effectiveness

Question 7

Many organizations now have units that monitor a host of magazines and newspapers looking for stories that may have an impact on the organization.These units are

Accepted Answer

A) a form of management information system. 
B) engaged in boundary spanning. 
C) a type of organization control. 
D) engaged in environmental scanning. 
E) engaged in strategic planning. 
A) a form of management information system. 
B) engaged in boundary spanning. 
C) a type of organization control. 
D) engaged in environmental scanning. 
E) engaged in strategic planning.

Question 8

An organization that faces several competitors,regulatory agencies,and suppliers and is involved in several joint ventures would,according to Thompson,have a very ____________________ environment.

Accepted Answer

The answer of An organization that faces several competitors,regulatory agencies,and...

Question 9

Competitors are BEST described as

Accepted Answer

A) organizations that compete with other organizations for resources. 
B) the people or organizations that purchase the firm's products. 
C) the people or organizations that supply resources to the firm. 
D) environmental units that attempt to control an organization's response to actions. 
E) None of these choices 
A) organizations that compete with other organizations for resources. 
B) the people or organizations that purchase the firm's products. 
C) the people or organizations that supply resources to the firm. 
D) environmental units that attempt to control an organization's response to actions. 
E) None of these choices

Question 10

The Federal Communications Commission monitors radio broadcasts for inappropriate content.This is an example of the ____ component.

Accepted Answer

A) owner 
B) partners 
C) regulator 
D) competitors 
E) economic 
A) owner 
B) partners 
C) regulator 
D) competitors 
E) economic

Question 11

The systems resource approach to organizational effectiveness is most closely related to which part of the organizational system?

Accepted Answer

A) Inputs 
B) Transformation processes 
C) Outputs 
D) Feedback 
E) Synergy 
A) Inputs 
B) Transformation processes 
C) Outputs 
D) Feedback 
E) Synergy

Question 12

Michael,a human resource manager,is negotiating with the firm's union.He is dealing with an element of an organization's ____________________ environment.

Accepted Answer

The answer of Michael,a human resource manager,is negotiating with the...

Question 13

A(n)____ would come under the heading of the economic element of the general environment.

Accepted Answer

A) increase in the number of single-parent families 
B) increase in unemployment 
C) large increase in immigration 
D) increase in the mean age of the population 
E) significant decrease in the birthrate 
A) increase in the number of single-parent families 
B) increase in unemployment 
C) large increase in immigration 
D) increase in the mean age of the population 
E) significant decrease in the birthrate

Question 14

Facebook has enabled people to stay in contact with friends.It also hurts relationships when too much information is shared.This reflects the ____ element of the general environment.

Accepted Answer

A) sociocultural 
B) task 
C) political-legal 
D) economic 
E) technological 
A) sociocultural 
B) task 
C) political-legal 
D) economic 
E) technological

Question 15

Barnes and Noble and Starbucks are suppliers.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following would NOT be an example of a competitor?

Accepted Answer

A) A firm trying to sell similar products to the same group of customers to whom you are trying to sell 
B) A firm trying to rent the same building you are trying to rent 
C) A firm trying to hire one of your top engineers 
D) A firm that has developed a product that substitutes for your product 
E) A firm trying to sell its products to your employees 
A) A firm trying to sell similar products to the same group of customers to whom you are trying to sell 
B) A firm trying to rent the same building you are trying to rent 
C) A firm trying to hire one of your top engineers 
D) A firm that has developed a product that substitutes for your product 
E) A firm trying to sell its products to your employees

Question 17

McAfee announced the detection of electronic spying by a foreign nation on the International Olympic Committee before the Beijing Olympics.This is part of the ____ environment of the IOC.

Accepted Answer

A) legal 
B) sociocultural 
C) technological 
D) political 
E) economic 
A) legal 
B) sociocultural 
C) technological 
D) political 
E) economic

Question 18

Which of the following is an example of one of the basic mechanisms that organizations use to adapt to their environment?

Accepted Answer

A) Information management 
B) Direct influence 
C) Strategic response 
D) Organization design and flexibility 
E) All of these choices 
A) Information management 
B) Direct influence 
C) Strategic response 
D) Organization design and flexibility 
E) All of these choices

Question 19

The ____ approach to organizational effectiveness is most closely related to the feedback part of the systems model.

Accepted Answer

A) strategic constituencies 
B) internal processes 
C) goal 
D) systems transformation 
E) systems resource 
A) strategic constituencies 
B) internal processes 
C) goal 
D) systems transformation 
E) systems resource

Question 20

In a scandal at Tyco,shareholders sued the ____ for negligence in failing to monitor properly.

Accepted Answer

A) employees 
B) owners 
C) board of directors 
D) culture 
E) suppliers 
A) employees 
B) owners 
C) board of directors 
D) culture 
E) suppliers

Exam 3: The Environment and Culture of Organizations

Which of these is NOT a model of organizational effectiveness?

The board of directors is charged with serving the best interest of the ____________________.

Organizations use boundary spanners,an information management technique,to respond to their environments.

When Kate Middleton started wearing pantyhose,sales in the UK increased 85%.That is an example of which environment?

Which approach provides managers with a clear,objective measurable evaluation of effectiveness?

Which of the following is ultimately related to how well an organization understands,reacts to,and influences its environment?

Many organizations now have units that monitor a host of magazines and newspapers looking for stories that may have an impact on the organization.These units are

An organization that faces several competitors,regulatory agencies,and suppliers and is involved in several joint ventures would,according to Thompson,have a very ____________________ environment.

Competitors are BEST described as

The Federal Communications Commission monitors radio broadcasts for inappropriate content.This is an example of the ____ component.

The systems resource approach to organizational effectiveness is most closely related to which part of the organizational system?

Michael,a human resource manager,is negotiating with the firm's union.He is dealing with an element of an organization's ____________________ environment.

A(n)____ would come under the heading of the economic element of the general environment.

Facebook has enabled people to stay in contact with friends.It also hurts relationships when too much information is shared.This reflects the ____ element of the general environment.

Barnes and Noble and Starbucks are suppliers.

Which of the following would NOT be an example of a competitor?

McAfee announced the detection of electronic spying by a foreign nation on the International Olympic Committee before the Beijing Olympics.This is part of the ____ environment of the IOC.

Which of the following is an example of one of the basic mechanisms that organizations use to adapt to their environment?

The ____ approach to organizational effectiveness is most closely related to the feedback part of the systems model.

In a scandal at Tyco,shareholders sued the ____ for negligence in failing to monitor properly.

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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