Exam 12: Motivating Employees: Achieving Superior Performance in the Workplace

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Which of the following is not an advisable criterion for an effective incentive plan?

(Multiple Choice)
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Fulfilled needs motivate people to perform specific behaviors to receive rewards that feedback and satisfy the original need.

(True/False)
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Explain a need-based perspective on motivation.Identify two of this type of theory,and list the needs that each includes.

(Essay)
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Job enrichment consists of building into a job such motivating factors as responsibility,achievement,recognition,stimulating work,and advancement.

(True/False)
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In equity theory,employees are motivated to _____.

(Multiple Choice)
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Job simplification involves the division of an organization's work among its employees and the application of motivational theories to jobs to increase satisfaction and performance.

(True/False)
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If you are happy with accomplishment of a task being its own reward,you may have a high need for power.

(True/False)
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According to Herzberg's two-factor theory,a worker's salary and working conditions are possible sources of job satisfaction.

(True/False)
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The need for status,reputation,and recognition are part of _____.

(Multiple Choice)
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Our perceptions of equity or fair treatment are significantly associated with job satisfaction,commitment,performance,and turnover.

(True/False)
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New research shows that the cubicle is not a motivational environment,stifling creativity and morale for many workers.

(True/False)
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Your motivation,according to expectancy theory,involves the relationship between your effort,your personality,and the desirability of the outcomes (such as pay or recognition)of your performance.

(True/False)
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According to Herzberg,which of the following is an example of a motivating factor?

(Multiple Choice)
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Daniel teaches sixth grade at a local elementary school.He significantly increased his salary by earning a master's degree in education.This is an example of _____.

(Multiple Choice)
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It has been two years since any employee has received a bonus at Tech Outlet,and the possibility of getting one no longer seems to motivate employees.In this case,management has inadvertently applied _____.

(Multiple Choice)
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Content perspectives,also known as need-based perspectives,are theories that emphasize the needs that motivate people.Content theory asks,"What kind of needs motivate employees in the workplace?"

(True/False)
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____________ is the theory that attempts to explain behavior change by suggesting that behavior with positive consequences tends to be repeated while behavior with negative consequences tends not to be repeated.

(Multiple Choice)
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Those with a high need for achievement may be the least efficient managers because they resist making decisions that make others resent them.

(True/False)
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According to Maslow,persons will attempt to satisfy their love needs after their physiological and safety needs are met.

(True/False)
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__________ is the process of increasing the number of tasks in a job to increase variety and motivation.

(Multiple Choice)
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