Exam 12: Motivating Employees: Achieving Superior Performance in the Workplace
Exam 1: The Exceptional Manager: What You Do,how You Do It147 Questions
Exam 2: Management Theory: Essential Background for the Successful Manager136 Questions
Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing129 Questions
Exam 4: Global Management: Managing Across Borders148 Questions
Exam 5: Planning: The Foundation of Successful Management127 Questions
Exam 6: Strategic Management: How Exceptional Managers Realize a Grand Design133 Questions
Exam 7: Individual and Group Decision Making: How Managers Make Things Happen130 Questions
Exam 8: Organizational Culture,Structure,and Design: Building Blocks of the Organization129 Questions
Exam 9: Human Resource Management: Getting the Right People for Managerial Success168 Questions
Exam 10: Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager156 Questions
Exam 11: Managing Individual Differences and Behavior: Supervising People As People178 Questions
Exam 12: Motivating Employees: Achieving Superior Performance in the Workplace158 Questions
Exam 13: Groups and Teams: Increasing Cooperation,reducing Conflict167 Questions
Exam 14: Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader153 Questions
Exam 15: Interpersonal and Organizational Communication: Mastering the Exchange of Information160 Questions
Exam 16: Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness160 Questions
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Explain the difference between motivating factors and hygiene factors in Herzberg's theory of motivation.Give examples of each,preferably from your own experience.How should a manager use this distinction in trying to motivate employees?
(Essay)
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At his review last year,Bryan was promised a 20% raise if he met his production goals.Raises were included in today's paychecks,and although Bryan has met all of his goals,he only received a cost-of-living raise.In the future,Bryan's ______ will probably be ______.
(Multiple Choice)
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Having a best friend at work is not a factor that is characteristic of the best workplaces.
(True/False)
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Paula's management professor just told her class that the final exam is optional for students like her who currently have an A. She decides to take the exam anyway, since she likes the subject and wants to master the material. Paula is motivated to take the exam by a(n) _____.
(Multiple Choice)
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The three process perspectives on motivation are equity theory,expectancy theory,and goal-setting theory.
(True/False)
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Self-determination theory focuses primarily on intrinsic motivation and rewards rather than on extrinsic motivation and rewards.
(True/False)
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______ involves division of an organization's work and applies motivational theories to jobs to increase satisfaction and performance.
(Multiple Choice)
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List at least four reasons why knowledge of motivation important to managers.
(Essay)
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Define and explain the four types of reinforcement,including their effect on behavior.Give examples of each from your own experiences.
(Essay)
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An extrinsic reward such as money is the payoff a person receives from others for performing a particular task.
(True/False)
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Which of the following is a process perspective on motivation?
(Multiple Choice)
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Reinforcement is anything that causes a given behavior to be repeated or inhibited.
(True/False)
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The extent to which a job allows an employee to make decisions about scheduling different tasks and deciding how to perform them is called _____.
(Multiple Choice)
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Sharon has excelled as an auditor for a large financial consulting firm.She loves building mutually beneficial relationships and is extremely well liked by her clients.Sharon likely has a _____.
(Multiple Choice)
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Intrinsic motivation is not as long lasting as extrinsic motivation,and has a less positive impact on task performance.
(True/False)
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According to Maslow's theory,food,clothing,shelter,comfort and self-preservation are the needs at the lowest level of the hierarchy.
(True/False)
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An accounting firm reimburses employees for tuition and fees if they complete job-related coursework with a B or better,which helps them meet which of Maslow's levels of need?
(Multiple Choice)
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Explain goal-setting theory and how goals should be set according to the theory.
(Essay)
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