Question 1

To improve communication and make more efficient use of space,many companies are:

Accepted Answer

A) moving executives into separate buildings. 
B) building taller office towers. 
C) tearing down walls and introducing open office designs. 
D) removing parking spaces so that employees must commute to work. 
E) none of these improves communication and makes more efficient use of space. 
A) moving executives into separate buildings. 
B) building taller office towers. 
C) tearing down walls and introducing open office designs. 
D) removing parking spaces so that employees must commute to work. 
E) none of these improves communication and makes more efficient use of space.

Question 2

Emotional contagion receives relatively little attention in organizational behaviour literature (it is mostly studied by psychologists),yet it is an important part of social interaction in the workplace.Define emotional contagion and identify two benefits of this phenomenon.

Accepted Answer

Emotional contagion refers to the notion

Question 3

Email is usually developed and sent so quickly that it increases the risk of transmitting an emotionally charged message before the sender has time to reconsider sending the message.

Accepted Answer

A) True 
 B)False

Question 4

People who experience social isolation are more susceptible to physical and mental illnesses.

Accepted Answer

A) True 
 B)False

Question 5

In organizational communication,'flaming' generally refers to:

Accepted Answer

A) telling an employee in front of other people that he or she is fired. 
B) ranting and raving in front of a large audience. 
C) an emotionally charged email message,usually one that communicates the sender's anger. 
D) using any signal with the hands that has an obscene meaning to the receiver. 
E) interrupting the speaker before he or she has finished talking to you. 
A) telling an employee in front of other people that he or she is fired. 
B) ranting and raving in front of a large audience. 
C) an emotionally charged email message,usually one that communicates the sender's anger. 
D) using any signal with the hands that has an obscene meaning to the receiver. 
E) interrupting the speaker before he or she has finished talking to you.

Question 6

A financial institution wants to use social media to create online communities whereby employees can quickly receive information about a specific topic from colleagues throughout the organization.Which of the following communication media would likely work best in this situation?

Accepted Answer

A) Corporate intranet 
B) wikis 
C) Email 
D) Weekly interest group meetings 
E) Interdepartmental mail 
A) Corporate intranet 
B) wikis 
C) Email 
D) Weekly interest group meetings 
E) Interdepartmental mail

Question 7

Which of the following represents a form of nonverbal communication?

Accepted Answer

A) The sender's actions 
B) The sender's voice intonation 
C) The silence between statements made by the sender 
D) The sender's physical distance. 
E) All of these are forms of nonverbal communication 
A) The sender's actions 
B) The sender's voice intonation 
C) The silence between statements made by the sender 
D) The sender's physical distance. 
E) All of these are forms of nonverbal communication

To improve communication and make more efficient use of space,many companies are:

Emotional contagion receives relatively little attention in organizational behaviour literature (it is mostly studied by psychologists),yet it is an important part of social interaction in the workplace.Define emotional contagion and identify two benefits of this phenomenon.

Email is usually developed and sent so quickly that it increases the risk of transmitting an emotionally charged message before the sender has time to reconsider sending the message.

People who experience social isolation are more susceptible to physical and mental illnesses.

In organizational communication,'flaming' generally refers to:

A financial institution wants to use social media to create online communities whereby employees can quickly receive information about a specific topic from colleagues throughout the organization.Which of the following communication media would likely work best in this situation?

Which of the following represents a form of nonverbal communication?

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 9: Communicating in Teams and Organizations

To improve communication and make more efficient use of space,many companies are:

Emotional contagion receives relatively little attention in organizational behaviour literature (it is mostly studied by psychologists),yet it is an important part of social interaction in the workplace.Define emotional contagion and identify two benefits of this phenomenon.

Email is usually developed and sent so quickly that it increases the risk of transmitting an emotionally charged message before the sender has time to reconsider sending the message.

People who experience social isolation are more susceptible to physical and mental illnesses.

In organizational communication,'flaming' generally refers to:

A financial institution wants to use social media to create online communities whereby employees can quickly receive information about a specific topic from colleagues throughout the organization.Which of the following communication media would likely work best in this situation?

Which of the following represents a form of nonverbal communication?

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters