Exam 9: Communicating in Teams and Organizations

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Jargon may be both useful and problematic in this situation.To the investment analysts and brokers,jargon is probably extremely useful technical language that both understand.It increases communication efficiency because it consists of short symbols representing a concept that would otherwise take much longer to communicate.By using jargon,the sender and receiver are less likely to misunderstand each other because they have already learned the common meaning to the symbol.This jargon may also increase cohesiveness among investment analysts and brokers at Bear Securities.For example,employees identify more with each other and the organization when they possess a unique language that separates them from employees in other organizations.Moreover,if some of the jargon is unique to this organization,it might represent a way to communicate the corporate culture at Bear Securities.Aside from these likely benefits,jargon may be a problem at Bear Securities when communicating with clients.The problems with jargon occur when the receiver does not understand the jargon used by the sender.This may be a concern if clients do not understand the jargon used by Bear Securities employees.When jargon lacks meaning,clients are more likely to decode it incorrectly.Moreover,they may feel a sense of psychological distance from Bear Securities' employees,thereby weakening the client relationship.